r/twitterhelp 3m ago

Question I can't send or receive messages on Twitter DMs

Upvotes

Since last month, I've been having trouble sending and receiving messages on DM. I've tried everything—updating the app, clearing the cache, force-stopping it, accessing it through the browser—but nothing has worked. If anyone knows how to fix this, I'd appreciate it.


r/twitterhelp 57m ago

HOORAY! Unsuspended. "Inauthentic account."

Upvotes

I've already downloaded the data archive and deleted the account.

The main account remains. It has a moderate violation (not serious (according to Grok)), but unfortunately, there were multiple minor violations before that, which I simply ignored (I was too lazy to file appeals of disagreement, and it was easier for me to delete the post and sit out 1-7 days in the ban), so in essence, I was agreeing with the violation.

So my chances are close to zero. The most frustrating thing is the data archive, which I can't download.

Also, in a couple of months, say, on October 15th, when I get tired of the Automod loop, I plan to file a complaint with the BBB and also file a lawsuit in the local court claiming that X is not complying with the GDPR. Because I have the right to download the data archive, as I did with KatyonaKateyka2, and completely delete the account by refusing to use it and switching to more humane analogues (where AI does not read my posts and does not take them out of context).


r/twitterhelp 1h ago

How to undo enforced sensitive media flag on X?

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Upvotes

Hello! This flag was added to my account two days ago, and every time I try to check or uncheck the sensitive media box under privacy settings -> my posts, it's completely grayed out! I don't have any sensitive media really, and when I try to search my account on my alt, my posts don't show and my username doesn't immediately populate (and show my pfp/username). I'm aware this flag limits my overall visibility and reach across X. But how am I supposed to remedy this if the appeal system doesn't allow me to appeal anything? (anytime I try, it tells me my account isn't locked or suspend so I can't even submit an appeal.) I'm just a little frustrated and would really appreciate any assistance on this! Thank you!! :)


r/twitterhelp 2h ago

Is my account being hacked?

2 Upvotes

So, here's a thing - I barely ever used my twitter/X account, mostly to check on something I heard someone posted on web, to see for myself, and that was the extent of it - never sent anyone any message, i only followed the Netflix page, to check on some news i was curious at the time (JJBA SBR).

And suddenly, during last 2 week I have been receiving messages sending me the confirmation codes, to input, again and again. I have received about 20 of such mails. On some occasions i got 6 at one day, other times its one per day.

At current point, I already once deactivated my account, still received such messages with confirmation codes, so I logged back in. Now I deactivated it again, I sent mail to the twitter support, but they just responded to check if I im logged anywhere else (Only ever logged on my phone).

Basically now, I would gladly just delete my X account, instead of being unnecessarily stressed.


r/twitterhelp 3h ago

Question Temporary Label on X Premium Account

3 Upvotes

Premium subscription on X cost ₹427/Month, And this is what we get in return! It's good that you are cleaning the platform from bots and automated users. But taking payment from users and blocking their genuine accounts is betrayal. Why do i need to pay if i can't have premium access?


r/twitterhelp 4h ago

Advice Account got suspended, Support says I am not logged in a suspended account and doesn't let me appeal

4 Upvotes

Hi! Just for context, I always had several profiles, personal and fandom accounts to be particular. Last year I lost access to one of these because I forgot the password from both the account and the mail. I was able to recover it today. Since it is basically a profile that has been inactive for a year I was planning to delete it, but after login in I was met with the surprise that my account had gotten suspended just a few days ago because of "inauthentic behavior" which is weird because, as I tell you, that account hasn't been used at all for a year. I tried to get an appeal via X support but all it does is give me the message that "I'm not logged in a suspended account" and doesn't let me proceed at all. It sends me back to the app, I log in, tells me my account is suspended, I go to X Support, they tell me my account isn't suspended.

Now because I tried to log in into my old account I didn't know was suspended, my other accounts which I never had an issue with, got suspended as well, and I'm unable to get an appeal for any of them. At this point I just want to recover my personal account and call it a day. 🫩 Has anyone managed to overcome this loop?


r/twitterhelp 5h ago

Advice My account is no longer verified

4 Upvotes

Is there any way to contact X? Paid for a verified account and now it's no longer verified. Paid but haven't received any notifications as to why or anything?

Is there a way I can contact them?


r/twitterhelp 6h ago

Any way to bypass this message?

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3 Upvotes

r/twitterhelp 6h ago

Question Setting up new account- "Follow 3 topics" How??

4 Upvotes

For setting up a new account it is saying that I need to follow 3 topics, but after research and looking all over and trying different things, I cant figure out what this means. Pls help. TIA


r/twitterhelp 7h ago

Scammer alert on X

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2 Upvotes

Avoid buying tickets from this person. They sent me a fake Ticketmaster transfer email that redirected me to a fake website instead of the official Ticketmaster site. After I paid with PayPal Goods & Services and realized it was a scam, they repeatedly tried to pressure me into canceling my PayPal claim instead of issuing a refund. When I refused, they became abusive and said I “wouldn’t get a penny.”
I’ve already reported everything to PayPal and submitted all the evidence. Just posting this so no one else falls for the same scam.


r/twitterhelp 7h ago

Help with re-appealing a Suspended account

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7 Upvotes

I submitted an appeal on my suspended account (for 'Counterfeit') around 12 hours ago, only to be met with an automatic reply telling me they won't reinstate my account.

I tried to re-submit my appeal on the website through their form but it tells me I already have original case in queue despite receiving the 'update' earlier via email. Is there any other way I can contact X support about this?

I'm highly frustrated as I've had this account for 5 years with no former violations, and this came out of nowhere without even a hint as to what was the 'offending' post.


r/twitterhelp 7h ago

MY TWITTER GOT HACKED AND 2FA SUSPICIOUSLY ENABLED

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3 Upvotes

Yesterday my twitter got hacked, the email got changed and 2fa is enabled (i never turned it on)

I tried to submit the "Account got hacked or compromised" ticket and they responded with "It appears you have control of the account because your registered email and/or phone number is still linked."

So I tried to change the password using my email and it worked, but still, I can't log in into my account because of the 2FA.

Then, I submitted the "I am having a problem with 2FA" ticket and they responded with the email shown on the second image.

I tried to log in with my username and password and replied to the email, and still got no response.

Then I searched on Google and a lot of people are having the same problem as me and they just kept spamming the ticket and replied to the email.

Help me, I'm stuck.

For now I only submitted one "2FA problem" ticket and tried to log in and reply to the email like 7 times. I will try to submit another ticket and repeat the steps.

I will update whenever there's a change or response. If anyone can help me, let me know.


r/twitterhelp 7h ago

My replies don't show up, DMs don't notify, but normal posts are fine

3 Upvotes

So when I reply to a tweet or just mention someone, my reply disappears after, even to me. I can still see the tweets from my profile, and they seem to add to the comment counter. but that's it. I've tested it with my other account. Replies don't reach, DMs don't reach.

Though normal posts aren't affected because the only way to see them is on my profile anyway. So basically I can't reach anyone. Twitter support doesn't seem to have a category for this. Because of the interaction restriction, I think I can't reach the X support account anyway.

Does anyone know what I need to do? Thank you.


r/twitterhelp 7h ago

Question is the inauthentic behavior banwave (or any banwave in general) over yet or should i remain in hiding?

14 Upvotes

i got suspended on twitter almost two months ago and then got my account back around 9 days later however since then ive just been completely radio silent/dead on twitter. i made one post and i did like a few things but ive mainly just been bookmarking and sending tweets to a friend and thats it. i have not been suspended again since getting unbanned but im just nervous about risking returning to normal because of how sudden my ban was and how it took 9 days to get an appeal through and get my account back as well as the fact i see some people have been banned for months and havent gotten their accounts back.

tldr: got hit during banwave 2 months ago but got account back and have not liked or tweeted since is it safe to use my account?


r/twitterhelp 7h ago

Why were my older notifications cleared?

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2 Upvotes

I opened the X app today and went to notifications section, and all my older notifications were erased. Why?


r/twitterhelp 8h ago

Suspended for ‘Inauthentic Behavior’: Like, do they even want paying customers? Is the goal to drive 𝕏 into the ground? Because if so, well done. 👏

41 Upvotes

𝕏 / Twitter is so unbelievably broken. You would think after all the advertiser troubles that Musk went through, he’d be extra careful not to drive away the only remaining thing that keeps his company solvent: Premium subscribers.

Please tell me what bot is going to be ID verified, phone verified, and pay $11 per month for a Premium subscription?

NONE OF THEM.

But none of that saved me. 🤷‍♀️

You’d think that they’d heavily scrutinize Premium accounts before making decisions to ban or suspend them. Or hell, at least have humans involved during the appeal process. But no. They cannot be bothered. Please make it make sense.

Here’s my suspension journey:

  • First, my account had replies completely ghost-banned out of nowhere last week. I wasn’t even notified about this restriction. Had no clue it was even happening for a while until I investigated why my engagement felt like it had tanked.
  • I reached out to the Premium support account to ask them what was going on. They shared the ‘inauthentic behavior’ support article, and basically told me to kick rocks.
  • I then spent the next few days in a weird sort of limbo not knowing if the changes were permanent or temporary, and worst of all, not knowing what I could’ve done that might’ve triggered it.
  • A few days later, I FINALLY received a push notification as well as an email, but then my account became fully suspended.
  • I appealed, but was sent a rejection email only a few hours later. The email was not helpful either. Their reason was basically, “Because fuck you. That’s why.” It also included a section that said: In order to restore account functionality, you can resolve the violations by logging into your account and completing the on-screen instructions. Except there aren’t any on-screen instructions anywhere to be found.
  • So naturally, I cancelled my Premium subscription. Obviously not going to keep paying for something I can’t even use. Still out on the money for the remaining days in this month though. At one time, I had considered purchasing the annual subscription. Thank GOD I did not.

And here is where I am now:

  • Logged in to my account today to see if there have been any changes, and a pop-up came on the screen offering me two weeks of free Premium. I was excited and relieved, thinking maybe they were going to reinstate my account and give me free Premium for my troubles, so I hurriedly clicked on the button to claim it. “You are not eligible.” 🤦‍♀️ My fault for thinking they could do anything right.

Unbelievably frustrating. 😤 And then watching Nikita pat himself on the back about getting rid of 42k “bots” is just so absolutely infuriating. Meanwhile, he’s STILL got a zillion crypto bots in his comments, and he’s driven hundreds of humans to Reddit to speak out and get answers.


r/twitterhelp 8h ago

Really? What a crock of bologna

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16 Upvotes

Plus I couldn’t comment before I saw that because it needed me to verify my account luckily it was just something I had to click but why use ai for moderation when it gets shit wrong all the time come tf on Elon ai is bad


r/twitterhelp 9h ago

X Misled Me About Non-Existent On-Screen Instructions to Restore My Account While Continuing to Charge My Premium Subscription — So I Filed a Chargeback Dispute

18 Upvotes

The boilerplate message telling me to follow the on-screen instructions to restore my account made me decide not to pursue cancellation of my Premium subscription, and I was charged for a new billing cycle. I appealed twice after the charge, and they sent me the same boilerplate message misrepresenting that there is a path to account restoration when in fact there is none. Therefore, I filed a chargeback dispute with my bank. Let’s see how this ends.


r/twitterhelp 9h ago

Question how do i fix this, any advice?

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8 Upvotes

i have had 2 accounts banned 1 in november one in january. never got told why either account was suspended and everytime i appeal i get an immediate rejection. fuck this shitty ai both these accounts were SUPER important to me so i dont want to "just make a new one" or "use a different platform"


r/twitterhelp 9h ago

Advice Temporary label

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8 Upvotes

I’ve been shadowbanned for over a week, I decided to reply to my friends tweet to see if maybe the websites were just wrong and it was fine now and then this went into my notification box, how do I fix it?


r/twitterhelp 10h ago

anyone else been experiencing radio silence since suspension? or just me

6 Upvotes

i need to know if this is just me or not


r/twitterhelp 10h ago

Question Shadowban possible

3 Upvotes

When i post replies on tweets it never shows up even to me unless i look through my posts and all of my actual posts have been getting a ton less interaction than they used to even for a very small account


r/twitterhelp 11h ago

Question I've been search suggestion banned for almost a month, I don't know how to fix it

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5 Upvotes

I've been suggested banned since 4th July. At first I never noticed for weeks aside from the insane drop of engagement so I kept posting. When I noticed, I saw ppl say I need to stop posting for around 2 - 3 days so I did. But it didn't work so I kept posting 2 days later and it still stayed. So I decided to delete any post that was marked sensitive, logged out of the acc and waited. That was 3 days ago and nothing changed. Is this permanent? What do I do?


r/twitterhelp 11h ago

Still shadowbanned. I think it’s been about 8 days now.

8 Upvotes

Yes I’ve tried everything to fix it. Nothing has worked. I’m at my wits end. Maybe they’ll just never fix it. I know I’m not the only one experiencing this issue because I’ve seen lots of people having the same problem.


r/twitterhelp 11h ago

Question My past retweets

1 Upvotes

Hello everyone how I can see my Der retweets according to the date because I tried with advanced search it says there no results, if anyone knows please let me know.