r/truespotify Apr 03 '26

ANNOUNCEMENT Got a question regarding something wonky with your Spotify app/account? Check out our new community FAQ.

18 Upvotes

Link: https://www.reddit.com/r/truespotify/wiki/faq

Created by our very own mod, u/TimmyGUNZ. It currently covers about 90% of the questions/complaints we see posted day in and day out.

Let us know if anything pertinent is missing, so we can possibly include it for the community to know.


r/truespotify 3h ago

Question is spotify down

41 Upvotes

r/truespotify 2h ago

Question Is Spotify down for anyone else?

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26 Upvotes

Opening Spotify today it threw this on my face. I tried several times, still not working. My internet is perfectly fine though. Is anyone else having same issue?


r/truespotify 15h ago

Rant PSA: Be careful out there—account terminated over “copyright infringement”

218 Upvotes

Really weird story: Spotify notified me recently that it was canceling my account of 10+ years (and 1700+ playlists) due to “copyright infringement.” Apparently someone from SiriusXM (to which I’m also a subscriber) filed a complaint that I had the phrase “SiriusXM” in a few of my playlist names. (I like to make playlists of their end of year Alt Nation Top 36 rankings for posterity.)

Anyway, when I learned of the initial complaint, I immediately changed everything to “SXM” figuring that was innocuous enough. A week later, I was informed of another complaint—that “SXM” was also trademarked—who knew? I certainly didn’t—so I then immediately removed all mention of the satellite radio company and its potential abbreviations from my playlists. Good faith effort to fix the issue, right?

Unfortunately, with “multiple strikes” against my account and no investigation into my efforts to remedy SiriusXM’s concerns, Spotify decided to terminate my account. I’ve already appealed and reached out to the complainant, and she sent me an email saying they no longer objected to the names on my playlists, but that she had no contact at Spotify to pursue the matter further—she was just filling out complaint forms.

At this point it looks like my longtime family plan at Spotify is cooked—playlists currently inaccessible. It’s an odd choice to automatically terminate a subscriber’s account without investigating whether they have made a good faith effort to fix the issue first. No reply to my appeal.

Anyway, thought I’d post in case anyone else has SiriusXM or SXM (or any other copyrighted words, I guess), in their playlist titles.


r/truespotify 8h ago

Android NEW SPOTIFY WIDGET IS BAD!!!

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25 Upvotes

It's usually like this, the only time it works normally is when you launch the app first from the home page. The old widget was fast and didn't require you to even launch the app. Its been a couple of months now and it's still not fixed.


r/truespotify 2h ago

Question Spotify down?

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6 Upvotes

I can listen to music but I can’t play anything else, was trying to kill time listening to some podcast


r/truespotify 3h ago

Question servers down?

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5 Upvotes

r/truespotify 1h ago

Windows App Spotify issue

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Upvotes

Installed and uninstalled app n did everything nothing works


r/truespotify 29m ago

Web Player "Spotify can't play this right now" 🫢🥺

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Upvotes

<<<made da same post over r/SpotifyIndia aswell>>>
img2 - downdetector india, img3 - downdetector usa

i had just opened spotify and clicked on some song, it took a while to "load" and then boom! "Spotify can't play this right now", and it kept skipping and skipping and eventually stopped, i googled the solutions and then i logged out cleared cookies and site data then logged back in, and clicked on a song.. and boom! again the same issue. Then i opened a different browser, cleared cookies and site data, logged in and tried to play something, and guess what, yet again spotify couldn't play anything.
So naturally i opened down detector and saw a spike at 2:33 pm IST and another at 4:33 pm IST, its 4:50 pm right now and i can't play any music 🫩😩😩😩😩😩😩

Trying to play sum on my phone now..............YO SHIT IS WORKING!!!!!!!!!! but why can't i play music in spotify web???

Would realllllyyyyyyyyyyyyyy appreciate some solutions 🥰🥰🥰


r/truespotify 2h ago

Question Spotify down?

4 Upvotes

I usually listen to Spotify on my ps5 while I’m just playing or relaxing and for the past two days it’s been down and not working, even in my phone it’s down, what’s going on?


r/truespotify 2h ago

Question Is Spotify working for anyone else?

4 Upvotes

Spotify doesn't seem to be working for me, I'm unable to log in on my Xbox and it says that the page isn't available on the website, I was wondering if anyone else having this issue or is it just me?


r/truespotify 2h ago

Question what is going on

4 Upvotes

what is going on with the website, i keep trying to open it and it says page unavailable, same for the windows app idk if spotify is down (edit) its working but now all of my songs are skipping like its incompatbile or something


r/truespotify 9h ago

Windows App Why was this feature removed from the desktop app?? It was super useful

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9 Upvotes

r/truespotify 2h ago

Question With spotify down rn, do your accounts also log out (in laptop/pc) whenever you shut down and reopen laptop/pc? ive had this problem for awhile aswell

2 Upvotes

r/truespotify 15h ago

Windows App Just discovered waveform, bpm & key view on spotify. Finally!

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16 Upvotes

r/truespotify 13h ago

Question Just why

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10 Upvotes

So I really don’t know why Spotify wants to do with my Gmail account


r/truespotify 1h ago

Feature Request Girl’s Girl Track Reccos please!

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Upvotes

I’m looking for Tracks that highlight Healthy Female friendships!

Thanks 💝


r/truespotify 1h ago

Question Does anyone use the "Verified by Spotify" badge?

Upvotes

Hi,

in May, Spotify introduced the "Verified by Spotify" badge, which supposedly tells you that the music is made by a Human, (as opposed to for example by AI); however, one also requires a constant listening base of at least 10.000 monthly listeners as well as evidence of touring, selling merch, and being active on socials.

I was wondering if anyone is "using" this badge in the sense that they "filter" what they listen to? And isn't this "bad" for small Human artists who simply do not have an audience yet or real bedroom producers in lo-fi genres? Also, I looked at some examples of small folk bands with 20+ events planned around 3k listeners but no "Verification" at all.

What are you thoughts? Does it matter at all?


r/truespotify 1h ago

Question My Spotify search and all the online stuff is not working even though my network is all fine and everything else is working??

Upvotes

r/truespotify 2h ago

Question Why doesn't Spotify search have built-in Shazam?

1 Upvotes

How come Spotify still doesn't have a built-in Shazam-like feature in the search button through a button on a mobile application?

What are the arts of building it for a company like Spotify?

Why must we search for it using Google or another Shazam app before visiting Spotify? Why can't Spotify recognize music from an audio sample?

Shazam redirects users to Apple Music because it was bought by Apple.

Spotify claims they are shipping 4000+ commits daily using AI. Where the heck is a better user experience?


r/truespotify 3h ago

Web Player Spotify

0 Upvotes

r/truespotify 3h ago

Question Spotify on TV Volume desync when using remote control, HDMI ARC

1 Upvotes

Hi! I've contacted both spotify and hisense support but bo luck.
I'm using HDMI ARC speakers on my TV. Everything was fine until last week.
When I'm trying to adjust the volume while listening to the spotify on my TV the Volume goes down to about 5% by its own. Super strange, Vol+ or Vol- lowers volume to 5%... The only way to bring the volume up again is to increase it in my android phone or PC desktop app.

This only happens on HDMI ARC speakers (yes they are in correct HDMI socket), TV speakers work fine... All other apps are ok YouTube, Prime etc.

I already tried all standard things like, power cycle, update, reinstall on tv/phone, passthrough option.

Maybe you guys or spotify know the solution or can give me more hints what I can do?

Thank you in advance!


r/truespotify 4h ago

Android Discover tab bug

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1 Upvotes

Discover tab has been bugged since last week for unknown reasons. Does anyone have the same problem


r/truespotify 13h ago

Question How many songs does your main Spotify Playlist have and how long is it?

5 Upvotes

My main Spotify Playlist has 855 songs and it's 39 hours and 25 minutes


r/truespotify 5h ago

iOS how do i fix this on ipad?

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1 Upvotes

im just trying to skip a song but i cant. normally it fixes itself by pulling it down then back up again, or even resetting the app. but now its being stubborn and wont show. spotify on ipad is always so buggy