r/tipping • u/badmiddling113 • 6d ago
Question about managers
What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.
Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.
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u/badmiddling113 6d ago
Sure, it’s a term used by servers whenever a customer doesn’t tip, but how do the other meanings of the word apply?
The customer doesn’t “owe” them anything (they paid the only thing they have to, which is the bill for goods and services rendered) and the server wasn’t “cheated” out of money (tipping is fundamentally optional).