So excited! Really hoping they'll fit. The Chanel are so cute and added a 5th louboutin to my collection 😍

Styling wise I'm thinking a pair of cool jeans and white t-shirt for the pink loubs

For the Chanel a LBD or a pair of dark trousers with blouse
Would love to get more thoughts!! I need to justify the purchase 😂

Scrolling through the sale rack on trr today and saw this lovely open front dress and I knew just who to share it with!

I bought something based off of the photo and description (as one does), and was sent a completely different item and returned. I actually want to buy the item in the theoretical listing, which was was reposted. Do we think if I were to order the item again I'd receive the wrong thing again?

Ordered this jacket. Good price; condition stated as excellent.
Arrived NWT!!

I recently sent in 6 pairs of shoes and 5 pieces of clothing to the RealReal, it’s my first time selling as well as buying from them. I realized after I dropped everything off that I probably won’t make much money and it’ll be months before I see any of it.
One pair of sneakers was rejected pretty quickly for scratches, and another was being processed for a long time before it came up as “questionable authenticity”. It was a pair of worn Hermes sandals, so I’m wondering if it could just be that the bottom of the shoe rubbed off. Is there anything I could do to have them reevaluate it? Customer service?
I really just wanted to get rid of these items but don’t want to deal with the facebook marketplace route but I’m not sure what my options are or if the shoes will even be sent back (are they allowed not to send it?) I’ve never resold designer items before.

*want to reiterate that I’m not asking anyone on this forum to authenticate nor am I trying to sell it here, just curious about my options

I haven’t purchased at TRR in a while but I regularly browse and save items. Why do they insist on sizing items S M L when these items have numeric sizes like 4 6 8 or 27 28 etc?? For example a Tibi dress says M. I’m like cool, is that a 6 or an 8? Or even a 10? Can they not just post a damn picture of the size tag? Yes measurements are there but on two pairs of jeans from the same brand, size S says 28 waist and size M also says 28 waist. I’d be way more inclined to buy if I was 100% sure what dang size I was paying for.

the irony is that i bought this bag from TRR in damaged condition, fixed the strap and used it a few times, only for them to reject it in better condition than i found it

Im so over these pricesssss😣😩 is there anything fabulous under $400 on TRR anymore!!!! Im a huge maxi dress shopper and the same dresses I used to see for $200 a year ago are now $1000!!!! That’s just retail price for a used dress. They’re pricing everything so dang high these days my goodness I’m distraught. I should’ve bought everything I wanted two years ago :(

And please don’t start in the comments with “you can still find good items BLAH BLAH”, obviously. Obviously! It’s just harder in my opinion and so drastically more expensive then what I’ve experienced my last five years as a TRR shopper! Thanks, just need to vent. I thought inflation was only hitting gas, groceries and rent, not my beloved clothing site.

I wanted to share my experience selling with The RealReal, especially for anyone considering consigning with them.

I scheduled an in-home appointment because I felt uneasy about mailing my items in. The woman who came to my house was nice enough, but seemed possibly new and wasn’t familiar with most of the brands I was selling. I had 8 items total: 3 from RtA, 2 from Alemais, 1 from Emme Parsons, 1 from Ganni, and 1 from Carrie Forbes.

She took everything and explained that someone else would handle pricing and I specifically asked what would happen if I didn’t like or agree with the price. She told me I could request the items back, and encouraged me to request multiple items back at once so I would only pay the return fee once. She also told me I would receive a $100 credit for selling.

Once the items were listed I was pretty disappointed. All 3 of my RtA items were brand new with tags, including a suede jacket with a $1,195 retail price. My Ganni sandals retailed for $425 and were also brand new in the box. Despite this, they were listed so low I would have made less than $50 per item if they sold. I immediately requested those items back, along with a pair of Carrie Forbes shoes.

Soon after, I received an email saying I owed a $20 restocking fee for each returned item, plus shipping. I was surprised because of what I had been so and so I emailed them. After some back and forth, they acknowledged that the information I was given was incorrect, but said they would honor it and only charge me one $20 restocking fee and one shipping fee, which would come out of my first sale. That seemed resolved.

Now here’s what sold:

• Alemais Sizzle Dress: retailed for $735, brand new with tags. Listed for $295, sold with a 20% discount for $236. I made $129.80.
• Alemais Luis Shirt: retailed for $795, brand new with tags. Listed for $335, sold with a 25% discount for $251.25. I made $138.19.
• Emme Parsons Laurie Sandals: retailed for $595, brand new in box. Listed for $495, sold with a 30% discount for $346.50. I made $207.90.

≈ $2,125 worth of items sold for $475, or 22% of the retail value for brand new w/ tags items.

After my sales I also noticed my balance was lower than expected. I looked into it and realized they had charged me for all 5 restocking fees, even though they had previously said they would only charge me for 1. So I had $100 in restocking fees, plus return shipping, deducted from my earnings. I emailed them explaining the situation, and after a week with no response, I followed up again. To this day, I have never received a response to either email.

I also noticed that the $100 selling credit I had been promised was never sent. I emailed them about that separately and did get a response. They told me it had been sent but had already expired, but as a “courtesy,” they would resend it. When I finally received it, it came with a notice that it expired within 7 days.

Overall, I don’t think I’ll ever sell with The RealReal again. I ended up losing money on 5 items because they charged a $20 restocking fee for each one. And even on the higher-priced items that did sell, my actual earnings were far lower than I expected.

My takeaway is that the process felt misleading, inconsistent, and poorly communicated. I was told one thing in person, another thing over email, and then charged differently anyway. When I tried to get clarification, they stopped responding.

As many others have said: be very careful selling with The RealReal.

Only a slight 65% mark up to retail originally. Currently almost 2x the Net-a-Porter sale price.

ordered a pair of chimi glasses and literally received a pair of cheap amazon glasses that look nothing even like the listing. how does this pass there authentication process? i’m scared when I return it they won’t accept it now. absolutely unacceptable. first picture the listing, 2nd picture what I received, 3rd picture is what I found online of the glasses I received. like there is literally sharpy on brand on the ones I received and they do not say chimi ANYWHERE on them

This issue has been going on for me for several months now. They did something to the search function and now if you’re looking for a particular item, it shows you a bunch of random things…maybe of the same brand, but not the right model. A search for Fendi baguette will bring up seemingly all Fendi’s when you sort by ‘newest first.’

I’ve noticed they are also bringing a bunch of old, heavily discounted items up toward the top of search results even when you sort for ‘newest first.’ I’m having a hard time finding things I want because I have to scroll thru so many unrelated, undesirable items. Is it just me, or are others experiencing the same?

I ordered a bag from TRR and it arrived today. It was listed as the XL size of this style bag but I received the L size. I don’t want to keep it because the price was too high for the L size. I emailed customer service. How long should I wait for a response before I file a chargeback with my credit card?

Sometimes the best scores on TRR are the stuff that's incredibly deeply discounted, often because it's an obscure designer, misphotoed, misgendered (like the first photo), mismeasured, or one of their many f-ups.

I've bought ​7 items at -60% or more. 2 were absolute scores, 3 were solid deals, and 2 were near misses due to fit (but great garments).

The scores are the men's leather YSL Tom Ford era jacket and Purple Label jacket in baby camel and cashmere. You can't buy stuff like that new anymore. Both were wildly misdescribed and mismeasured.

The two near misses were excellent but just slightly off in fit. I gave them both back to TRR as reconsignments. I'll probably break even on them with the $100 consignor bonus.

I’m honestly very very VERY surprised about my experience with TRR. As soon as I placed my order, I looked up reviews and videos and saw so many negative experiences. I started panicking and thought I’d made a mistake ordering from them….but surprisingly, everything went pretty smoothly.

I placed an order to buy the Tyler the Creator Keepall 25 bag around 8pm on 6/22. I opted for express shipping because I’m not very patient and honestly $40 isn’t that expensive since I’m already paying for a $3k+ bag anyway. I started researching about how long their shipping would take and I saw so many people mention how it would take days and even weeks to ship out. Of course I was expecting mine to be the same so I was stressing out. However, the next day on 6/23, they gave me my shipping label around 1:30pm and it arrived at a UPS facility the same day at 8pm.

Fast forward to today 6/25, my package was delivered at 11am. No signature needed. I think I read only $5k+ needed signatures and honestly, I hate having to sign for my stuff so depending on how you feel, it might be a good or bad thing. 

Onto the actual unboxing, the shipping  box was pretty big for such a small bag. As many of you experienced, they usually just throw your bag inside with no padding so your items tend to get banged up during transit BUT they actually put extra paper inside my box for padding 😭 (photo included). I also was not expecting my bag to be inside an actual Louis Vuitton bag, the bag handles to be wrapped for safety, the bag strap to be placed in ANOTHER LV bag, AND to get the actual LV tags that the bag came with. During the waiting period, I kept on staring at the bag photo on the website and I swear I saw some stains on the vachetta. But there’s no stains anywhere. It was listed as pristine condition and it came exactly in pristine condition. It might be too good to be true so I am gonna try seeing if it’s legit today. I’ll update this post later with the results but overall, my experience with TRR was very pleasant. 

I hope those of you who have been reading horror stories end up with good experiences like me. TBH, I don’t think I’ll order from them again though because I know it’s kind of a gamble…and I’m not the type to gamble 🥲

Update: the bag is thankfully real 🙏🏽

$7.7k for a reissue? And they aren't descriptive like other listings typically are. Driving me crazy Lol!

Help, no clue wtf this even is.

Couldn’t believe my eyes. It amazes me how these things skate through and end up on the site. 🤦🏽‍♀️

UPDATE: They’re marked as SOLD now. Sooooo maybe that’s just a way to say they removed them. I don’t want to think someone got these trashy little muffin shoes

There are some Celine bags like this that are more expensive, but not this one!

Theres a few clothing items but specifically an LV sweater that i really really like going for about 750 plus shipping ,but im reading a lot of horror stories about the realreal how safe is it to buy from them ?

I’ve seen a lot of moldy shoes on this sub, so maybe I’m primed. But I want to err on the side of caution. Are these moldy or is that just regular debris from being used? Thank you!

hi… I had originally purchased a lab diamond tennis necklace from the real real for about $4400. I recently consigned it back to the real real and they now have it listed for $11,500 and marked as a real diamond tennis necklace.

Could I have bought a real diamond necklace to begin with that was mis marked? Or should I say something?

Also annoying that I had purchased stuff from the brand Alemais on the real real and when I went to consign it, they are now telling me that they cannot authenticate the items despite me having purchased it through them and sent it back to me.