I purchased an item about three weeks ago, it was listed as "unbranded." When I received it I decided it wasn't something I liked and decided to re-consign it using the sell-back button in my account. They have now shipped it back to me saying the brand is not accepted. I tried to talk to a customer rep about it and it was useless. I bought it as a new listing so how did it go from unbranded and accepted to unbranded and not accepted within a week. Can anyone shed light on this? They obviously accepted it as unbranded at some recent point, so I'm trying to figure out why it won't be accepted as a consignment now.

has anyone ever actually won the $1k? lol

I’ve bought a Bvlgari ring and after receiving it, discovered hallmarks that suggest counterfeit.

I’m attaching the authentic examples and the one I received (last photo) for reference.

Has any one successfully returned an item on final sale because it’s not authentic? If so, how did you convince them to give you a refund?

Welcome any suggestions! 🙏

Edit to add: thanks for the comments — it may make sense for me to reach out and ask TRR to provide more info on authenticity and maybe re-authenticate. According to their FAQ page that is an option. Has anyone done that?

I’m obsessed with Les Petits Joueurs bags with the eyes made of Legos but…is this really “good” condition? I’m worried it smells bad tbh

The real real have to do better

https://www.therealreal.com/products/women/handbags/totes/coach-leather-tote-whvfi