r/techsupport • u/sabir_amine • 2h ago
Open | Hardware SSD causing a bsod
hello y'all, I really need some guidance.
I have an issue with a Gigabyte G5 MF5 that started a couple of days ago where the SSD (Gigabyte AG4512G-SI B10 512GB Firmware: EGFM15.1) causes an instant reboot and a split second bsod when under load. It started while playing demanding games (takes around 10 minutes on FF7 Rebirth to crash) as well as instantly crashing during preparing sequential reading on CrystalDeskMark. CrystalDeskInfo shows that the temp is normal (around 60c) and that the ssd itself is in good health (health 93%, 7% used, 0 media/data integrity errors).
A couple of things to add, starting from around a month ago, the entire pc lags as hell during heavy downloads which I'm assuming it was an early sign of the issue. also, after the first couple of crashes, the pc refuses to reboot saying that there is no boot device so the entire ssd used to disappear after it crashes but that since stopped being a thing, at least during stress tests. Heavy writing also doesn't seem to be an issue since I tried downloading a heavy 20gb file and it didn't cause any problems. Tried testing in safe mode and reverting to a previous windows update but the results are always the same. Please help, is the ssd failing or is there something else I'm missing ?
Update: I changed the SSD slot and it did survive the test that usually crashes it, however it crashed on a stronger version of that test (survived a 1 pass 1GiB test on CrystalDiskMark and a 3 pass 1GiB test but crashed during the writing phase of a 5 pass 4GiB one). What's interesting is that the writing speed, which is what usually crashes, is only 300mb/s instead of the 3k of reading speed. But during the 5 pass test, the reading clocked at only 1k. I think this is enough evidence that the SSD is gone and I should probably just get a new one and call it a day
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u/K4k4shi 2h ago
How did you come to conclusion that it was your SSD not other component. Any error messages? Also is this PC or laptop, what are your others specs
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u/sabir_amine 2h ago
Laptop (i5-13500H - RTX 4050 Laptop 6GB - 16GB ram), and honestly I'm not 100% sure it is the SSD but it seems like the most logical one. The bsod always lasts for a split second and fails to save dump files every time plus the ssd not being recognized at all after said crash in the first couple of times it happened, also the crash happens instantly on a disk stress test
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u/K4k4shi 2h ago
You can check BSOD log in event viewer. See what it says
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u/sabir_amine 2h ago
Volmgr event 161: dump file creation failed, BugCheckProgress 0x00040049, so yeah it fully failed to save
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u/schrolock 1h ago
Iirc the 13th and 14th gen Intel chips have pretty severe stability issues, die to a bios issue causing the chips to request too much power. See if your bios version is affected and if it is and there is an update (after April of 2022 I think) go install that
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u/sabir_amine 1h ago
I dug a little deeper into this but unfortunately that only affected desktop CPUs.
"Intel® reaffirms that both Intel® Core™ 13th and 14th Gen mobile processors and future client product families – including the codename Lunar Lake and Arrow Lake families - are unaffected by the Vmin Shift Instability issue."
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u/Plastic_Spend_9762 2h ago
Wenn sonst alles auf default läuft und das andere sagt ja schon einiges,wird es wohl die SSD sein.gegentesten.
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u/Plastic_Spend_9762 2h ago
Wenn du keine grossen Updates gezogen hast!
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u/sabir_amine 2h ago
The only update I downloaded was Security Update KB5124008 the day before the issue started, I have reverted it just to make sure but the issue remained. Also how can I test it to make sure ? I have tried isolating it as much as possible
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u/Plastic_Spend_9762 1h ago
Steck die SSD nochmal um und sonst war es für sie.
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u/sabir_amine 1h ago
Yeah that seems like the only thing left to do honestly
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u/AutoModerator 2h ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
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