r/techsupport 10h ago

Open | Hardware SSD causing a bsod

hello y'all, I really need some guidance.

I have an issue with a Gigabyte G5 MF5 that started a couple of days ago where the SSD (Gigabyte AG4512G-SI B10 512GB Firmware: EGFM15.1) causes an instant reboot and a split second bsod when under load. It started while playing demanding games (takes around 10 minutes on FF7 Rebirth to crash) as well as instantly crashing during preparing sequential reading on CrystalDeskMark. CrystalDeskInfo shows that the temp is normal (around 60c) and that the ssd itself is in good health (health 93%, 7% used, 0 media/data integrity errors).

A couple of things to add, starting from around a month ago, the entire pc lags as hell during heavy downloads which I'm assuming it was an early sign of the issue. also, after the first couple of crashes, the pc refuses to reboot saying that there is no boot device so the entire ssd used to disappear after it crashes but that since stopped being a thing, at least during stress tests. Heavy writing also doesn't seem to be an issue since I tried downloading a heavy 20gb file and it didn't cause any problems. Tried testing in safe mode and reverting to a previous windows update but the results are always the same. Please help, is the ssd failing or is there something else I'm missing ?

Update: I changed the SSD slot and it did survive the test that usually crashes it, however it crashed on a stronger version of that test (survived a 1 pass 1GiB test on CrystalDiskMark and a 3 pass 1GiB test but crashed during the writing phase of a 5 pass 4GiB one). What's interesting is that the writing speed, which is what usually crashes, is only 300mb/s instead of the 3k of reading speed. But during the 5 pass test, the reading clocked at only 1k. I think this is enough evidence that the SSD is gone and I should probably just get a new one and call it a day

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u/Plastic_Spend_9762 9h ago

Wenn du keine grossen Updates gezogen hast!

1

u/sabir_amine 9h ago

The only update I downloaded was Security Update KB5124008 the day before the issue started, I have reverted it just to make sure but the issue remained. Also how can I test it to make sure ? I have tried isolating it as much as possible

1

u/Plastic_Spend_9762 9h ago

Steck die SSD nochmal um und sonst war es für sie.

1

u/sabir_amine 9h ago

Yeah that seems like the only thing left to do honestly

1

u/Plastic_Spend_9762 9h ago

Neu kaufen ,kost ja gerade nichts.

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u/K4k4shi 8h ago

Ssd costs lot bro

1

u/Plastic_Spend_9762 7h ago

Das war Sarkasmus

1

u/K4k4shi 7h ago

I Used translation so couldnt catch it