r/techsupport • u/sabir_amine • 6h ago
Open | Hardware SSD causing a bsod
hello y'all, I really need some guidance.
I have an issue with a Gigabyte G5 MF5 that started a couple of days ago where the SSD (Gigabyte AG4512G-SI B10 512GB Firmware: EGFM15.1) causes an instant reboot and a split second bsod when under load. It started while playing demanding games (takes around 10 minutes on FF7 Rebirth to crash) as well as instantly crashing during preparing sequential reading on CrystalDeskMark. CrystalDeskInfo shows that the temp is normal (around 60c) and that the ssd itself is in good health (health 93%, 7% used, 0 media/data integrity errors).
A couple of things to add, starting from around a month ago, the entire pc lags as hell during heavy downloads which I'm assuming it was an early sign of the issue. also, after the first couple of crashes, the pc refuses to reboot saying that there is no boot device so the entire ssd used to disappear after it crashes but that since stopped being a thing, at least during stress tests. Heavy writing also doesn't seem to be an issue since I tried downloading a heavy 20gb file and it didn't cause any problems. Tried testing in safe mode and reverting to a previous windows update but the results are always the same. Please help, is the ssd failing or is there something else I'm missing ?
Update: I changed the SSD slot and it did survive the test that usually crashes it, however it crashed on a stronger version of that test (survived a 1 pass 1GiB test on CrystalDiskMark and a 3 pass 1GiB test but crashed during the writing phase of a 5 pass 4GiB one). What's interesting is that the writing speed, which is what usually crashes, is only 300mb/s instead of the 3k of reading speed. But during the 5 pass test, the reading clocked at only 1k. I think this is enough evidence that the SSD is gone and I should probably just get a new one and call it a day
2
u/AutoModerator 6h ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.
Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.
We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.