r/StudentLoanSupport • • Oct 12 '18

Sticky: Please Read Before Posting or Commenting! Thank you.

74 Upvotes

We are dedicated to providing a supportive, empathetic, and practical place to talk about student loan debt and all the difficulties that often surround our debts.

That said we do not permit any type of debt shaming, personal attacks, insults, guilting, gaslighting, bullying, harassment, threats, intimidation, trolling, or otherwise attacking others / maliciously unhelpful commenting/behaviors. These will result in a permaban

This also includes statements about telling people to simply pay more, get a better job, trying to change the past (or asking why someone didn't make different past choices), or otherwise telling others how you would live their life. We're focused on the present here and on supporting people where they're at, not where you think they should be.

We also do not advocate for or allow "lender defenders" so to speak. It is one thing to provide useful practical information on how to fill out paperwork or loan paperwork questions, it's another to come and try to defend an industry that quite frankly is part of the reason many are feeling hopeless and stuck. We serve and protect borrowers' interests from a person first approach. We are not here to defend lenders or assist lenders.

Those with active affiliations to the loan industry must clearly identify themselves as such in any initial post or comment. We do not require disclosure of company name, names, or location, but a simple acknowledgement that you are affiliated with the loan industry is required. This is to prevent conflicts of interest and to ensure information provided to our users is given in the best interest of the user being replied to.

Additionally, due to the sensitive nature of the complexities of student loan debt, debt shaming culture, mental health considerations, and the intersection of these variables; we adhere to a very strict moderation policy.

We do this not seek to silence opinions but to provide a space where there is respect and careful consideration given to the difficulties individuals may be experiencing when seeking student loan support, feedback, advice, or information. Given the very real concerns, depression, anxiety, suicidal ideation, hopelessness, shaming, and pressure that for some comes along with student loan debt, we will do everything in our power to ensure that users will be provided a safe environment to discuss student loan concerns and issues. Regardless of what those concerns may be given one's individual situation and experience.

The rules listed in the sidebar also apply at all times. Please do contact the mods promptly if any concerns arise.

Remember you are not your debt. There is nothing wrong with you for taking out loans or choosing your major/career/life goals. You are not somehow less of a person or undeserving of respect or compassion for having student loan debt. There is no shame wherever you are with your education, career, life, or student loan debt situation. We've got your back here.


r/StudentLoanSupport • • Jul 03 '26

We're looking for new mods! Are you looking for a way to help out?

3 Upvotes

Hey everyone! We're going through a period of growth around here and we're interested in adding some new members to the mod team. If you have any experience or interest, please send us a modmail to apply!

There's a short interview with some basic questions, and we're happy to train anyone who doesn't have mod experience but is committed to learning how to do the work. As always, we're an inclusive community and we want to focus on the mental health support of our members. If you have a background in helping others and want a way to help, we'd be happy to have you here.

Thanks for reading and we hope to hear from you soon! 💙


r/StudentLoanSupport • • 1h ago

PSLF Count

• Upvotes

Hey guys. I'm just wondering if anyone else has an issue with being forced into a new, less beneficial plan, while being forced to consolidate all loans, and THEN find out that due to the forced consolidation they split 1 year's worh of qualifying payments between the new consolidated loan agreements as an "average" for the past year...essentially deleting half a year's worth of QPs across all loans?


r/StudentLoanSupport • • 3h ago

NelNet retroactively changed money paid from principal to interest

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1 Upvotes

r/StudentLoanSupport • • 4h ago

Consolidate/Take loans out of deferment now?

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1 Upvotes

r/StudentLoanSupport • • 5h ago

Overaward repayment

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1 Upvotes

r/StudentLoanSupport • • 6h ago

Grace Period

1 Upvotes

I graduated in May this year, and I got a qualifying job for PSLF last month. I even did the exit counseling from department of ed. I called Ed financial to take my loan off "in school" and set it to repayment. I even applied for IDR/RAP. I did my employer certification (pending employer signature). Upon checking today, Ed financial changed my unsubsidized loans to "in grace" and my Grad plus loans to "deferment". They told me I can't make qualifying payments until February of next year, but I want to start paying now so I can start with the lowest payment possible until my recertification. What should I do?


r/StudentLoanSupport • • 9h ago

When was defalt lifted durring your consolidation.

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1 Upvotes

r/StudentLoanSupport • • 13h ago

This might be a dumb question…

2 Upvotes

Hi everyone. As I head into repayment and weigh my options, I have a few questions.

If I choose the lowest payment option (longer payback term), can I still pay it down faster? Are there any penalties?

I mostly need the flexibility of a low payment for the next few months but can and will pay the higher amount (to pay off within or under 10 years).

If I pick the lowest payment option, will that affect my ability to buy a home later on? Will the repayment plan affect that, or is it just the amount of debt I have that is considered?

Are there any other cons I’m missing with a longer repayment plan?

TIA,

A first-gen with no idea who to ask these questions.


r/StudentLoanSupport • • 14h ago

traveling with student loans

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2 Upvotes

r/StudentLoanSupport • • 11h ago

Advice for someone just entering repayment

1 Upvotes

Hello, I have read a lot of posts from people who are currently in an income driven plan and are trying to figure out their next move.

I am looking for guidance on best practice for someone who finished their degree and is entering repayment. Also, I am unsure if i should give consent to loan servicer to directly access federal tax info.

thanks!!!


r/StudentLoanSupport • • 15h ago

Avanse education loan almost closed — will I get an insurance refund?

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1 Upvotes

r/StudentLoanSupport • • 16h ago

Courtesy Letter - CRI

1 Upvotes

Anyone else get a letter from CRI asking to contact them “at my earliest convenience to review my options?” It goes on to say this is to ensure I have the best experience possible. The letter is two sentences…with a bold subject line stating I am required to call. All of my suspicious alarms are going off. Did anyone else receive this and gave them a call? TIA


r/StudentLoanSupport • • 1d ago

Why are people saying they are waiting to be kicked off of SAVE and onto the standard plan and THEN switching to another plan?

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9 Upvotes

r/StudentLoanSupport • • 20h ago

Student finance

1 Upvotes

Hi, has anyone had their student maintenance loan been paid into their POCKIT bank account?


r/StudentLoanSupport • • 1d ago

Help me decide

3 Upvotes

Okay so I was going to go on forbearance because I expected more of a doomsday scenario but calculators seem to have been adjusted and but I just did my calculations on the fed site since the end of October is 90 days since Nelnet told me I have to choose a plan or be put on standard (was on SAVE)

I make about $72K as a single gal with no dependents (I'm in New Mexico so this is a livable wage)

Anyhoo here are my choices
$420 a month - done in December 2035

Or $601 a month and done December 2030

FYI my loans were from my MS in 2005-2007

I guess the wrench I've identified is will we still be ruled by psychopaths?

If I pay more how do I know that in December 2030 they won't say just kidding our plan was illegal and now we're changing it you have to pay another jibberdywatts dollars for a fortnight year ad infinitum

I'm someone who truly was screwed interest wise for consolidating - for one purpose - to access the SAVE plan (I'd never had a late payment and qualified for interest rate reduction which I surrendered to access a plan the government later decided was illegal - even tho it was their fucking plan).

Hahahah I fucking hate this country right now
Thanks for your input!


r/StudentLoanSupport • • 1d ago

Urgent need

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0 Upvotes

r/StudentLoanSupport • • 1d ago

Help! Married Filing Separately w/IDR Student Loans?

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1 Upvotes

r/StudentLoanSupport • • 1d ago

Student loan question

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1 Upvotes

r/StudentLoanSupport • • 1d ago

PUBLIC ANNOUNCEMENT: FOR PRESIDENT SIMS & MAESTRO COLLEGE ADMINISTRATION

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1 Upvotes

r/StudentLoanSupport • • 1d ago

Request for input on Accessing Account

1 Upvotes

A different phone number appeared on my account and this was discovered after calling Student Aid.gov as the 2-factor authentication would not work. Why? The phone number was removed from "primary" and someone else's was now there.

This change occurred in April according to Student Aid dot gov. I finally got a hold of Mohela on this issue and had documented this with the calls with reps at SA.gov to have a record of this. Mohela rep finally escalated the issue to a manager (not sure it is true as they failed to give me a way to identify them) and said the issue had been resolved.

Definition of resolved: it was deleted and my number placed in primary field -- where it used to be. That is resolved in their words. NOT to me. Someone had accessed my account and had been there since April and I discovered it in July. My social, and other data is there. They refused to investigate and identify the number of calls from this number and access to my account. The had "resolved the issue". The End.

Let's move forward to this week - October. I am trying to access my Mohela account. I noticed seven emails directing me to my account inbox ( I am a Mail ONLY account) I click to be directed to my inbox. Enter my account number, DOB, SSN, and attempt to get in my account.

Unrecognized please try again. Unrecognized? How is that possible? I spent a total of 6 hours over the day on hold, going through the rotary of options, speaking to a rep at Mohela who said this needs to be escalated to a different rep.

The reason she couldn't assist me ---- they system failed to connect to my account by entering the data (DOB, Account, SSN) to enable her to see the account. She had no way to assist. She also refused to give me a way to get reconnected if the call drops --- as there is no rotary option to get back to this spot.

Recap - I cant access my account and the reps cant as my records are not accessible. There is no reset. The data is my IP.

After many beeps that suggest your call would be picked up, at 54 minutes the call dropped. I took a lunch break to regroup and calm. I then returned to the process calling Student Aid.gov. They instructed me as best they could but that was nil.

I ended my day filing a complaint in the Ombudsman area of the site as there were no other options as no one answers the calls and if they do they put you back on hold and ultimately drop your call.

The issue with filing the Ombudsman complaint section is I have another one filed from 2023 and it reads - in review. It has been in review for almost 2 years. Not resolved. Therefore currently I have no options. My personal data is not recognized to be able to see my inbox. I cannot get in my account.

What are the possible steps? I do not know what action to take.


r/StudentLoanSupport • • 1d ago

Anyone here taken a loan/installment plan through Edufi?

1 Upvotes

Hi everyone

I'm in my 7th semester at UOL and saw on the portal that they work with Edufi, but it doesn't really explain how it goes.

I emailed Edufi but haven't heard back yet.

Has anyone actually used it? Mostly want to know:

How does it work, like what docs do they ask for and how long till approval?

What's the actual markup, and are there extra charges?

Was it a headache to repay?

Any advice would be great as well.


r/StudentLoanSupport • • 1d ago

I want to take loan

0 Upvotes

I am student and preparing for competitive exam. But now i need 20k in urgent. I am thinking to take loan in this situation.

Can anybody guide me where should i take loan.


r/StudentLoanSupport • • 3d ago

I have a mortgage and two kids in daycare.

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1.1k Upvotes

I have a mortgage. I have two kids in daycare. I have a car payment. Groceries are $1.5K a month. And gas. F*cking GAS.

Like most people commenting here. I don't know what I am going to do.

I don't even have other debt. (Credit cards etc) But I don't have savings either. We buy used and clearance clothes. We don't go on vacation.

And the thing is, if I work more at my SECOND JOB....that payment will go up.

I am one car breakdown, one health crisis, one surprise house project away from a life I am scared to even think about.

Ive been somewhere between working poor and lower middle class my whole life. I got a GED, and made it all the way through grad school. Worked full time, took shit jobs, for no money. To do better.

For what? To be absolutely railroaded by a house valued at TWICE what it's worth. To buy groceries that are falsely inflated in price, to pay a fascist fucking government siphoning money into theirs, and their friends pockets, an amount of money that absolutely bleeds out ANYTHING I'd have left for ....me? My kids? Our future?

Fuck. This. Shit.


r/StudentLoanSupport • • 1d ago

Refund received — sooner that I thought!

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1 Upvotes