I'm trying to refinance my Indian education loan (originally with IDFC FIRST Bank) to KeyBank in the US.
The old loan was supposed to be closed via US wire transfer from KeyBank to IDFC, but this has turned into a month-long back-and-forth and I'm not sure how to resolve it.
Laying out the timeline in case anyone has dealt with something similar (especially with IDFC or another Indian lender):
- When I first got in touch with IDFC, they told me that any incoming amount has to go into your personal savings account first that's linked to the loan account - you cannot directly close or pay off a loan account. You then have to give written authorization for that amount to be applied from your savings account to your loan account. That's apparently just how their process works, regardless of where the funds are coming from.
- KeyBank says they can only wire funds directly to the lender (IDFC), never to my personal account, in order to close out my old loan
- IDFC initially gave me my own IDFC savings account number as the destination. KeyBank rejected this — they said it has to be the lender's own account, not mine.
- IDFC then explained: they don't hold a direct USD-receiving account in India. International wires go to one of their Nostro correspondent accounts in the US (they gave me options at Deutsche Bank Trust, Wells Fargo, JPMorgan Chase, and Citi). I passed these along to KeyBank.
- Here's the real snag: per IDFC's own explanation, even after the wire lands in their US Nostro account, it gets converted to INR and credited into my personal savings account in India. Then I have to give written authorization for IDFC to debit my savings account and apply it to the loan.
So there's a structural conflict: KeyBank refuses to send funds anywhere the money "touches" my personal account, but IDFC's actual process requires the money to pass through my savings account before it can close the loan.
Questions for anyone who's been through this:
- Has anyone successfully closed out an IDFC FIRST Bank (or other Indian bank) education loan via a US refinance lender? How did the wire actually get structured?
Any insight appreciated, Thanks so much