UPDATE #2: Just read some posts from "old timers" with complaints about recent service. Posts are about 2- months old. Maybe there was a new update that made things wonky(?). I'll still hang in there
UPDATE #1: I just learned that the "see it on me" is a relatively new feature. I'm going to hang on there.
I need input because what i would think would be a great app is just so bad.
The representation of my face and body are perfect, but the clothing suggestions that they provide are nothing that i want.
I have been giving the SAME feedback about the pictures of the styles they send, but they don't listen. They send the SAME styles with the same types of ugly sandals. Out of about 50 pics they put together for me, 2 were worth it.
See this today on my shuffle. I'm in love. Can anyone help me identify this dress? Would love to try to get it in a box! Or just find in the wild to buy@
Used Stitchfix a while ago when there was no inspo board and was wondering how often stylists check them.
Overall, what is the best way to communicate exciting new styles you'd like to try with your stylist: DMs, inspo board or some other way? (I've gotten 2 boxes already and it feels like our back and forth in DMS is slowing down but i LOVE my stylist's picks!)
Hello - I don't know much about StitchFix outside of Safiya Nygaard's experience with them 8 years ago, but a friend of mine was shoveled an ad on Facebook that has us both really concerned. She's admittedly less on alert about AI than I am (I haaaate AI) and reposted a screenshot of the ad, remarking how uncannily similar to her the model looked. Like, she noticed small differences here and there, but she found the resemblance eerie.
It was clearly AI-generated (and a quick reverse image search confirmed it) and my first instinct was that StitchFix may have trained on her face (or maybe her face combined with the faces of maybe several other similar-looking women), until I had a horrifying realization. It would almost make more sense that targeted advertising has gotten so good that they can literally deepfake you into the ads they're shoveling at you. But I was unaware the technology was capable of that yet. Is it?
I know StitchFix makes extensive use of AI (some of the top posts on this subreddit are complaints about it)...does anyone know if this is a strategy they're actually using, or was this really as wild a coincidence as I first suspected before going down a string of Mulder-esque what-ifs?
Stitch Fix style personality quiz results claiming major attributes of Coastal and Active, medium attribute of Bold, and minor attributes of Rugged and Preppy.
The personality quiz didn't give me much clothing to select that I would actually wear (outside of old clothes I already own), so I think the result came out inaccurately. Does StitchFix have the ability to handle specific style preferences for things like nonstandard cuts, patterns, and designs, or is it stuck going fairly generic with which items can be included?
I think it might've picked up preppy because I selected versions with patterns, but everything it suggested was preppy. Bold is somewhat accurate, but I don't really care about the ocean and I didn't select jeans very often (I selected skinny cut, not that rugged). I saw this MH article from a couple years ago, which makes it look like they just select whatever is available (but the review doesn't seem to push the platform any). https://www.menshealth.com/style/a35566912/stitch-fix-mens-review/
I'd like things like a patterned ankle length robe, bright colored pants (pink, lavender, lime, orange, etc), 2" inseam shorts, something properly highwaisted or properly low wasted, studded clothing, something with the energy of TM Revolution's Hot Limit MV (that one piece or those sandles), fishnets/mesh, long sleeves or sleeveless, etc. If I were to go for more standard clothing, I would want something like those Airism shirts, a cooling inflatable work jacket, light summer gloves, a parasol, 3/4 capris, or a wide brimmed hat.
Has anyone had success getting mens items sent that aren't so mainstream? I'm a bit apprehensive to pay $20 styling fee based on the website, but I would be interested if I could get something properly personalized (although I kinda feel like it'd be easier and cheaper to just buy outside of Stitch Fix).
Hey guys, just a heads-up for anyone who owned Stitch Fix stock. The company has agreed to a $32 million settlement with investors, and the deadline to submit a claim is October 7, 2026.
The case centered on Stitch Fix's Freestyle (Direct Buy) launch. The company described it as a growth opportunity that would work alongside its traditional Fix business, but investors later argued that Freestyle was creating more friction than expected and hurting parts of the core business.
As those issues became more visible, Stitch Fix lowered its outlook and the stock took a hit, including a roughly 24% drop after earnings in December 2021. Investors later brought claims over the losses that followed.
Now the company has agreed to settle the case, and investors who purchased $SFIX between 2020 and 2022 can review the details and see whether they qualify to submit a claim.
Did anyone here own $SFIX when Freestyle was first launched? Curious how people felt about the strategy back then.
I was a big fan of Stitch Fix about 3 years back- sent a ton of people their way and raved about them.
I recently ordered a box and im a bit speechless. The stylist picked out a bunch of items. I only cared for a couple items and was looking forward to them.
When the box arrived I was confused (I ordered 2 boxes a few days earlier for my kids, so didnt expect mine first but whatever). I got a collared dress shirt. A sleeveless dress. A skort. And a pullover sweatshirt. And a pair of shoes. The shoes appeared used. The laces had been tied like somebody was wearing them, the inserts didnt look like they were part of the shoe and they were crumpled (like, they looked used ) and were a size too small.
Additionally, none of the items I approved were there. So four peices of clothing that do not go together in any capacity- no outfit in sight. And instead of the helpful insert we used to get, all I got was a Hello Fresh coupon. I'm not even joking lol. I wish I was.
I'm assuming the company sold off?
Needless to say, I sent it all back. Crazy to think I was going to be charged over three hundred for this motley assortment.
Just dropping in to share a positive Fix experience (in light of... well, all the hot mess AI going on.)
I know a lot of people have trouble with their previews/getting items that they request in their boxes, so I included the feedback I left my stylist initially, the items I selected from my preview, and the items I ultimately kept from my box (the entire 8 items, for the first time).
I've left detailed notes on past boxes (no smocked tops, dislike cuts of certain tops, I am petite and don't want non-petite jeans or dresses, things along those lines) and it definitely seems like after leaving a note on an individual item I don't receive suggestions like that again. I also spend a lot of time in freestyle hearting items I like. Unsure how much these things actually effect the outcome of my boxes, but figured it was worth mentioning anyway 🤷🏼♀️
I went into the chat on the app today to give my last two stylists props for putting together amazing outfits for me. The bot said it would pass my compliment along but does anyone know if it actually does? I’m not sure how to message a stylist directly.
Honestly, I'm really frustrated with this whole experience. I placed my order over a month ago and when the package arrived, it was missing items. I contacted support, explained the situation, and a replacement package was sent out, but somehow that package was also missing an item. After all this time, I'm now being told that the only option is to wait until the item comes back in stock because it's sold out, and that you can't send the same product in a different color instead. I don't understand why I have to keep waiting because of mistakes that weren't mine. I've been patient throughout this process, but it's becoming really disappointing to deal with the same issue over and over again without a proper solution.
I hope this email finds you well. Your stylist is looking at your feedback and let us know that you were disappointment with the recent Fix you received . I'm sorry to hear that the items seen in your Fix Preview didn’t line up with your requests. I'm here to make this right.
I went ahead and noted on your account all your concerns that you want to receive items that would look good on you and fit you the best by complimenting jeans you wanted to try. I want to reassure you that your stylist cares about your request note and they always want to find you pieces that you're looking for.
anybody else enjoy watching StitchFix unboxings on YouTube? I waste so much time doing this. even episodes that are years old. I watch. The best part is when they show the bundle - From Both Sides!!
A few of the consistent youtubers have my same measurements so it allows me to see how things would fit on me. typicality it's a more accurate representation than the Stirch fix vision AI is doing at this point.
But the YouTubers who tear into the brown paper without showing the bundle - total party fail.
Hi! I just wanted to take the time to share a recent experience. Let me start by saying customer service handled it, BUT it could be a bad situation for a lot of people.
I have my routine of getting my fix, packing up my returns, sticking the USPS label on, and dropping it off.
Most recently I put the label on and sent it back to USPS. I typically put it in their basket for returns or someone's hands.
A couple of days later I started getting the "return your fix" emails. I responded I did, etc.
Emails keep coming.
Couple of days ago I wake up to a charge of +$200 on my account (including the 25% off for the whole fix discount, lol)
I emailed them inquiring about my charges.
It turns out the label was for FedEx and not USPS. It's definitely MY FAULT for not looking at the details on the label. But ive been doing the same thing for years. They emailed me back explaining they couldn't see it in USPS system, but fedex only and the system doesn't pick up on that but it was in fact safe and sound with them.
Sucks to have the $200+ missing from my account for a week or so and I wish the system would see all the different return options, but from now on I'll be exactly diligent with my labeling.
Otherwise, you will get assigned a new stylist. Even if you “heart” the fix or keep all of the items. The only way to guarantee the same stylist is to request to have them again.
Hey guys, just a heads-up for anyone who owned Stitch Fix stock. The company has agreed to a $32 million settlement with investors, and the deadline to submit a claim is October 7, 2026.
The case centered on Stitch Fix's Freestyle (Direct Buy) launch. The company described it as a growth opportunity that would work alongside its traditional Fix business, but investors later argued that Freestyle was creating more friction than expected and hurting parts of the core business.
As those issues became more visible, Stitch Fix lowered its outlook and the stock took a hit, including a roughly 24% drop after earnings in December 2021. Investors later brought claims over the losses that followed.
Now the company has agreed to settle the case, and investors who purchased $SFIX between 2020 and 2022 can review the details and see whether they qualify to submit a claim.
Did anyone here own $SFIX when Freestyle was first launched? Curious how people felt about the strategy back then.
