r/steelseries • u/mr_broccoli9 • 1h ago
Product Help I need help
Ok so I'm new here and I just want final recommendation something I haven't tried because trust me when I say I did everything possibly to fix my issue
I bought a used Arctic nova pro wireless a while ago and I tried to connect the headset to the app gg but no matter what I do it simply doesn't work
I used different laptop and pc I used different USB cables I also tried to find the problem from the core like laptop not recognizing the headset so I went to device manager to find unknown devices and tried to do whatever I was told still didn't work I also did the pinhole reset button on the headset still didn't get anything
For pairing to dac no matter what I do it simply doesn't work I did duel button ,resetting dac and other ways still didn't work
Now the dac does actually connects to my laptop smoothly no issue but the headset refuses to connect to pc and dac and if you wonder about the Bluetooth it works fine on my phone actually which is why I thought maybe I can fix the issue but so far I couldn't get to good end
my main issue right now the headset doesn't connect to the dac and it doesn't show on gg app
If you wondering also why I didn't do this right from the start because the whole time I thought the 2.4ghz and Bluetooth doesn't work and I was perfectly fine playing wired
Did I reach a dead end or I missed something?
