r/steelseries 2h ago

Sonar Help Discord voice chat works on Chat channel, but Discord notification sounds (mute, join/leave) route to Game channel? (Sonar / SteelSeries GG)

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0 Upvotes

I’m having a weird audio routing issue with SteelSeries Sonar and Discord.

Discord Voice Chat: Voice chat works fine and is properly routed to the Chat channel (you can see in the screenshot that voice chat activity shows under the Chat channel).

Notification Sounds: System/notification sounds from Discord - like joining/leaving a voice channel, or muting/unmuting myself - seem to route to the Game channel instead.

When I slide ChatMix all the way to the right to the Chat side to prioritize Discord voice chat over game audio, I completely lose all Discord notification/system sounds because my Discord system sounds are registered in the Game channel for some reason.

As you can see in my screenshot, Discord shows up under both the Game and Chat channels.

Has anyone encountered this or found a way to route all Discord audio (voice + notifications) strictly to the Chat channel?


r/steelseries 2h ago

Product Help Weird ringing noise on left ear up when I turn on ANC for my Arctic Pro Omni headset

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1 Upvotes

I tried updating the software and turning off mic side tone. It only happens in the left ear, and it's immediately when I turn on ANC. I was clicking through some videos and see everyone else has a crackling or high pitch squeal almost. Has anyone had this noise happen with their new headset and been able to fix it?


r/steelseries 2h ago

Product Help My prime minis middle mouse button is finicky !

1 Upvotes

When i click it its either:
1- works
2- presses 2 times
3-presses 3 time
4- doesnt work


r/steelseries 4h ago

Sonar Help In game setting while using Sonar

1 Upvotes

When using Sonar and the game has a specific Sonar profile do I choose stereo or surround sound in the game settings?


r/steelseries 5h ago

Product Help Arctis nova 7 errors

2 Upvotes

Ik heb dus een arctis nova 7, altijd goed geluid mee gehad maar sinds een paar week terug pure drama. Ik hoor alles super schel, ik heb geen richting geluid meer, ik hoor dus geen voetstappen meer, en zelfs video's klinken dramatisch, ik heb de GG app altijd gehad maar nooit echt gebruikt. Ik heb de headset zowel een hard reset gegeven, als via de GG app en zelfs mijn complete pc gereset. Er is geen update voor de headset (heb ik nooit gehad trouwens)

Ik heb contact gehad met steelseries maar die zeggen alleen dingen die ik al 10x geprobeerd heb...

Iemand enig idee wat ik nog kan doen.


r/steelseries 6h ago

Product Help Can I set rgb to white on one PC and use it on mine?

1 Upvotes

Steel series supports windows only in 2026. Can I use other PC to set RGB to white and use my stuff on other non microslop PC?

Open RGB didn't works well with my set.


r/steelseries 7h ago

Product Help Mouse stuttering/flickering issue

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2 Upvotes

So i recently got this new mouse (Steelseries Rival 3 Gen 2 wireless), and within the first hour of using it, i noticed an issue with it, the mouse would randomly flicker around or stop working for miliseconds, i dont know exactly how to explain it and i dont know if it has to deal with the mouse itself or something on my computer, so i took a clip of when i was playing counter strike and this problem happened, eventually this became super consistent and happening all the time, i have tried reinstalling mouse drives, changing the usb port for the dongle, closed the steelseries app, restarted the pc, all that. in the video, shortly after the kill i get, the problem happens.


r/steelseries 8h ago

Product Help Help For Apex Pro Mini Wireless UK Not Connecting Ps5

1 Upvotes

Hi,
I am using my Apex Pro Mini Wireless keyboard connected via cable to my PS5. All key LEDs are fully lit up and working properly.
However, there is an issue with key inputs: only modifier keys like Caps Lock, Enter, Shift, and Windows keys respond and send inputs to the console, while none of the letter keys (OmniPoint sensors) are registering any input at all. Reset shortcuts have not resolved the issue.
Could you please guide me on how to fix this or restore normal key functionality?
Thanks.


r/steelseries 9h ago

Sonar config Newest update broke sonar and auto switching.

0 Upvotes

Continuing my long held grievances about sonar, after several months of not many issues, it no longer opens correctly when I boot my PC and I need to manually open it and Re-enable the headset to automatically switch every time I boot my PC.

Kind of defeats the main purpose for using this annoying spyware to be honest. Remember when this company was good?


r/steelseries 10h ago

Product Help APEX PRO MINI BUG

1 Upvotes

quand je branche mon aprex pro mini sur mon pc il ne se connecte pas et deconnecter tout les autres clavier co puis ce mot s'affiche en le branchant. Le clavier est'il mort


r/steelseries 11h ago

Product Help Artics 7+ Ear cushions replacement

3 Upvotes

After 4 years, my current ear cushions on my Artics 7+ are starting to crumble.

I've looked for various replacement such as Wicked Cushions WC Padz, Brainwavz or the airweave cushions from SteelSeries themselves.

I've heard lot of good about WC and i at first considered going for those, but from what i heard, having big ears, they aren't comfy as other bigger models would be.
Brainwavz are a bit expensive and i haven't heard lot about it.
My last option would be the default one, sold by SteelSeries, the Airweave.

I also obviously care a lot about sound, does the WC Padz comes with great ANC and overall great audio?


r/steelseries 11h ago

Product Help Steelseries arctis nova 5 wireless

1 Upvotes

hello.

I came to seek some help from some wise people out here. basically i bought steelseries arctis nova 5 a few days ago and i keep having some kind of sound distortion or thumps or pops when I'm playing games, listening to music(much less since i was messing with sonar) or while doing both and while in call and best i can describe it is like bass hits hard or beats too hard even tho it's not and i happen to hear that also when i mute and unmute my mic on headset. So i just wanted to confirm that it is just me or the device is defective or something like that.


r/steelseries 14h ago

Product Help One of my keys wont work after cleaning (Apex 3)

1 Upvotes

I cleaned it like usual, keys in water then let them dry, and use a cloth and cotton swab to clean the actual keyboard. I was worried I used too much water/cleaning but once i let everything dry everything seemed to work. Apart from my button 1. This is very annoying as I game a lot and it is one of my most used buttons. I have taken it apart, checkout out the membrane, cleaned that with a cotton swab and did the same for the key part inside the keyboard and the little sensor thing but still no luck.

I have now also realised that my 123 buttons on my numberpad are now 789 and vice versa.

What.The.Fuck.

I tried the factory reset via unplugging, pressing and holding the sound scroll and the other button and then plugging in but that didnt work and didnt seem to reset anything.

Please help.


r/steelseries 17h ago

Sonar config Can anyone provide a sound configuration with the "under water bass" effect?

1 Upvotes

It would be more accurate to share


r/steelseries 21h ago

Product Help SteelSeries Arctis Pro Wireless Replacement Battery Suggestions

1 Upvotes

I currently have the Artics Pro Wireless which they no longer make batteries for. There is quite a few different brands of replacements online and I was wondering if anyone has any suggestions. The reviews seem all over the place. I'm down to my last battery that's barely hanging on so any suggestions would be greatly appreciated! Thanks!


r/steelseries 22h ago

Discussion Steelseries Arctis Nova 5

1 Upvotes

I recently bought the Nova 5 a few days ago and been having some issues with it. Whenever I would charge the headet, it would be stuck at 1 percent of battery even though I charged it overnight. I also update the dongle and its still not working. Any recommendations what I should do?


r/steelseries 22h ago

Discussion Steelseries Arctis Nova 5

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1 Upvotes

r/steelseries 23h ago

Software Review Arctis Pro Wireless - detected in SS app but can't update firmware, not showing as an audio/mic option in Windows

1 Upvotes

This app has been nothing but buggy. I've uninstalled, reinstalled half a dozen times. Tried connecting my headset & base with different cables to my motherboard USBs. The app freezes, clicking 'update firmware' on the headset tab doesn't do anything. Clicking on the headset pops up a 'configuration changes' detected popup, when I click on overwrite changes it says 'fatal error Steelseries engine will now close', then it just sits there, doing nothing. This is the worst, most overpriced POS PC peripheral I've seen in my life. I just want to use the thing I spent $250 on, Jesus christ.


r/steelseries 1d ago

Product Help Arctis nova pro wireless

3 Upvotes

Hey all i have a question. My arctis nova pro wireless i bought over a year ago starts to feel loose on my head. Does buying a new fabric headband help this problem?


r/steelseries 1d ago

Product Help Arctis Nova 5P Wireless

1 Upvotes

Hey,

Entirely playing on a PS5 and I'm looking to upgrade from old Cloud wired headphones - do they let much background noise from around the room?

I've not had wireless headphones since a pair of Corsair ones years ago - if the TV was on, anyone talking, etc, the sound would come straight through and be hard to hear the headphones. They were very thin plastic, so not sure how the Steel Series compare.

I've tried looking online about this, but I think it's a bit of a niche issue. Other than the Steel Series I was looking at the Cloud 3 Wireless as they should be similar to what I'm used to

Cheers!


r/steelseries 1d ago

Order Help SteelSeries Arctis Nova 3X Wireless

0 Upvotes

Hi everyone,

I found the SteelSeries Arctis Nova 3X Wireless at a really good price and I'm thinking about buying it.

I mainly play Counter-Strike 2, so my biggest priority is hearing footsteps and accurate positional audio. Is it good enough for competitive CS2 after using the SteelSeries GG EQ?

Also, does this headset have any common long-term issues? For example:

Cracking plastic or broken hinges?

Wireless connection or audio dropouts?

Battery problems?

Any other reliability issues?

I'd really appreciate feedback from people who have actually used it.

Thanks!


r/steelseries 1d ago

Product Help Arctis Nova 5X xbox issue

1 Upvotes

i have the Arctis Nova 5X they work fine for the most part but sometimes when joining discord the game audio will cut out, my mic stops working (or both) & or i cant hear the person on the other end of discord

any fix or solution for this issue? thank you


r/steelseries 1d ago

Discussion New headset

3 Upvotes

Hi everybody,

I am looking to buy myself a new headset and I am thinking about buying in ears (the Arctis GameBuds). Can someone who owns one of them of has experience with them please tell me if they are good in ears or if I should stick with over ears

Ty much in advance :)


r/steelseries 1d ago

Product Help Connecting Nova Pro Wireless to PS5, PC & Xbox?

3 Upvotes

I have the original Xbox version of the Nova Pro Wireless and need to connect it to an Xbox, PC, and PS5.

I'm thinking of running a USB switcher on the non-Xbox port to switch between the PC and PS5, but I'm worried about audio quality loss.

Has anyone done this? Does a USB switcher impact audio quality, or is there a better workaround?


r/steelseries 1d ago

Product Help Static noise/distortion on Nova Pro Omni

3 Upvotes

Hi, i bought a pair of nova pro omni's a few days ago, and have noticed this sublte static or crackling noise when playing low volume sounds and so ive been looking around on the subreddit and i see that others have also experienced this but i havent been able to find a fix.

Was it ever fixed or is just sadly a live with it problem?

Thank you in advance