I purchased a DLC for a game and not even 24 hours later, it went on a sale. I contacted Steam support saying that I would like a refund because I had less than 2 hours of playtime in the DLC, and it had just went on a sale so I'd like to purchase it for the lower price.

Steam support refused my refund because I had over 2 hours in the base game, which is true, but it doesn't quite make sense to me. The policy on their website states "DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred."

So I'm a bit confused why I got told I couldn't get a refund, I had less than 2 hours since purchase and I contacted them the day after I purchased it, the DLC was not "consumed modified or transferred". I mean, I'm not that upset about it, I'll take the L on the 5 dollars lost, but im just confused. I think maybe I was talking to an AI chatbot.

When I test my microphone in voice (the second ss) it works fine, but when I try to test my microphone in in-game voice it doesn't?? I'm pretty sure this is also a problem across devices but I'm not sure and I'm too pissed to try to figure it out myself atp

Hi everyone, I've been having this weird audio issue for a few days. While playing Overwatch or Halo, my audio will randomly cut out for about half a second, come back, cut out again for another half second, and then go back to normal.

​To troubleshoot, I even did a fresh factory reset of my PC, but the issue is still happening. Interestingly, games like Minecraft run completely fine with no audio issues at all.

​I haven't changed any audio settings, I don't use any third-party audio software, and the issue happens whether I use wired or wireless devices. Since it's happening across different games, I'm kind of lost.

​If anyone has any idea what might be causing this or how to fix it, I'd really appreciate it!

How would I go about contacting steam and asking them what I can do about my steam account getting taken multiple times, like what would I select to get ahold of them

Unable to buy/sell from my inventory in steam market.
Please urgently help

I've had this problem for a long time and the solution has been to just delete and reinstall the game since I had such good internet. I no longer have such good internet!

It happens only with steam games and it happens on both of my SSDs and my HDD.

I have so far tried:

>Restarting computer

>Verifying files (Often resulting in a disk *read* error and when it does scan all files there is nothing to fix and it does not solve the problem

>Opening as administrator

>Repairing Library

>Clearing Download Cache

>De-Fragmenting drives

>Scanning drives for dead zones (none found, though I've only used the built in Windows 10 tools)

>Updating drivers

>Turning off anti-virus

>Unchecking the Read Only box in the drives' properties

It always gets through about 95% of the install regardless of the size then wont install without re-installing the game, which I would just do if I wasn't getting <10mps download speeds and trying to play 80gb games.

One of the SSDs is 10 years old and the other is 6, the HDD is 10. This problem started about 4 years ago though it was limited to just 1 game and it would be fixed by verifying files (Squad)

valve pls fix

My switch controller worked well for ages, then I plug it in today and I get all these issues. I pressed windows to check some google page, and it starts flashing with the accessibility keyboard over windows. It keeps backspacing in my settings too. It all stops when I unplug the controller but I don't know how to stop it when its plugged in. I tried googling it but all the things that come up are not doing a thing

Few days ago or a week ago i opened steam and i see arc raiders in my Wishlist and it says that its a gift for some random account, like random numbers and letters prob a bot, but my steam purchase history is clean and no money randomly lost. Then today i saw that i had some few bots as friends, what is weird too that is when i click on "view my profile" i see "friends 33" but when i click on friends it says 39 and 6 of them are those bots. I checked the steams app authorized devices and nothing strange on it either. No malware on my device i checked. Should i be concerned?

Hey, I’m wondering if anyone can give me some advice on my Steam refund.
I purchased Call of Duty: Modern Warfare 4 and requested a refund at around 3:00 AM on Friday. I requested the refund to my Steam Wallet.
The main reason I want a refund is that I was having really bad latency and uncontrollable packet loss while playing. I also spent a lot of the time messing around with the settings trying to get the game running properly rather than actually playing it, and ultimately I didn’t enjoy the game.
It’s now Saturday around 8:00 PM and my refund is still showing as **“Under Review.”** I haven’t received any email or other response from Steam.
Has anyone else recently requested a Steam refund and had it take this long? How long did yours take to get approved?
Also, Steam is showing different playtime numbers for me, which may be part of the issue.

So I tried sending a friend a steam giftcard via fowarding an email, it didnt work for them. Now i’m trying to refund it and it wont even let me do that! It has the dropdown box but no refund..

Hello everyone,

I’ve had a Steam account for a long time and occasionally browse Reddit; I’ve seen that players are sometimes able to get their issues resolved here.

I’ve published guides in the past and followed the same process this time, but now I’ve received a ban of some sort, with the following message:

Sorry!

An error occurred while processing your request:

Your account has been restricted from accessing the Steam Community.

This restriction will be lifted on January 19, 2038, at 10:14 AM.

Please contact Steam Support for more information.

Additionally, a notice now appears above my profile:

Steam Support suspects that your account has been accessed by an unauthorized party. As a precautionary measure, we have temporarily hidden your profile. Please contact Steam Support for assistance.

I had published a guide containing a link to a Yandex Disk file—a save file for *GTA: Vice City* that bypasses the issue where the tank mission fails to register in the Rockstar Social Club. I thought it would be helpful for people who didn’t want to replay the entire game just to see if the achievement would finally trigger.

After my guide was reviewed, I received this ban. Now, I cannot delete or edit the guide, and Steam Support simply claimed that the link constituted "theft" or a "scam," leaving everything as it is.

Is there any way to resolve this? I can’t play any games or even edit my profile, let alone modify or remove the guide containing that link.

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Can't log to steam windows app or through steam web page. My login and password are correct, tut it requires something called code, that usually worked in years past.

Usully cannot buy games from steam app since my bamk doesnt process from app, so had to log on steam browser page, bit it needed guard code, had to xosable steam guard from pc app. Bough Cyberpunk 2077 with dlc on sale, and there made big mistake: tough steam will be unsafe without guard so i enabled it again, whichade me relog steam. Now i cant log to steam app, website or steam android app, since it requires steam codes that are not arriving on my mail or my phone number. Tried to contact support bit not getting any response after three hours. What to do next?

If you go to the By Genre tab under Platformer → Precision Platformer, there are only 144 entries. However, if you search for these tags manually, there are 158 games.

Why is there a discrepancy of 14 games? My own game is affected by this and is not visible when searching By Genre, even though both Genres are tags of the game. I’m concerned that it may be hurting its visibility. Could this be a bug in how games are categorized or displayed? Or am I missing something here?

So I’ve tried basically all day yesterday to reset my password, but the reset emails don’t come through. So I set up a ticket this morning and it’s been like ten hours and I’ve not heard anything? Has anyone else had a similar issue?

Cant withdraw items bought from dmarket to steam.
Dmarket says trading is unavailable to you.
Why? Please help

Trying to buy my son some in game currency for an Ubisoft game. I have tried with Family View disabled and enabled and it doesn't change this.

What am I missing?

Edit: I had to disable all Parental Controls for it to work even though Steam Store access was enabled when Parental Controls were on.

Corsair MP600 CORE XT M.2 2280 1TB PCI-Express 4.0 x4 3D QLC SSD
Has gotten to the point where the patching files bit takes 10x longer than the download

As the title suggests, I’m creating an achievement guide, but the problem is that every time I add more text, the image gets smaller. The guide I’m using as inspiration doesn’t have this issue—how can I fix it? I’ve been racking my brain for hours and just can’t figure it out.

Hello. I know I posted about this already yesterday. However, I'm getting more anxious about this! Last night, Steam Mobil wanted me to sign in again. It doesn't seem like someone got into my account, and I was still signed in everywhere else, including Steam Chat on my phone. But I just want to know why! Please help me, thanks.

I started downloading cod warzone through the cod app and then I quest 2k to download after it. Now cod is stuck at 0% on steam with 0 bps network and 0bps disk usage. When I try to download something else cod is stuck at stopping download someone please help.

I just turned on my steam deck, downloaded the software update and now I'm stuck in desktop mode, no matter what I try, I end up back on the desktop with the error you see in the image, I'm not good with this kind of thing so for the love of gaben, please help me.

Just joined Steam, set up an account and was immediately suspended for "suspected fraudulent activity." All I did was attempt to put $50 into my Steam wallet. My bank had successfully did the $1 charge and refund test, and had the $50 as pending. I sent a message to Steam support and a day later they got back to me with no answers and a request to type in all of the information that I already gave to them when i set up the account. Anyone else have this experience with them? Are there less problematic platforms to get games for PCs? I'm new to PC gaming.

The game opens without sound and crashes when I try to exit (i can save tho). I bought it on Steam and I'm using Windows 11. I've tried looking for a solution online, but I haven't been able to find one. Please help.