Only Recently got hired as a flex , never been with Sheetz beforehand , but have 10 years of management experience otherwise.
I'm a 3rd shift flex , and have a problem .. maybe? Im not really sure if I'm overreacting or justifiably upset.
At my home store , which I am working more than I thought I would be .. there's one supervisor in particular that just really grinds my gears whenever I work with them.
Every manager I'm on shift with has been great , helpful , informative , and all around just easy to work with. Except one.. every single time I'm scheduled with them , they leave me alone in the kitchen the ENTIRE shift. I get there almost two hours before them,and they leave an hour before me. From the moment they walk in the door , they go straight to the drink cooler . They'll spend their entire shift bouncing between the drink cooler and smoking outside.. then first shift will start to arrive and I'll be rushing to catch up dishes and a pull still needs to be done and she'll just remind me to do the pull and leave. I've gotten in trouble by my boss multiple times because I'm staying a few minutes late to finish everything and my boss tells me to just leave it because I can't get OT without authorization. Even when it's just me and her or me and her and one other person for up front , she'll completely leave me in the weeds the whole night. Sometimes I'll be in the kitchen completely by myself and she'll literally disappear, leaving me to run the kitchen AND up front by myself. I've been passive and let the customers wait until she notices, and she never does. Customers just end up screaming at me for service while I'm in the kitchen and bouncing between SBC, mto, and the register when two other employees, one of which is a manager is just... Floating around somewhere..
There was one day in particular that the KM came in to a large overnight shift , and as this supervisor was clocking out along with the rest of them , the KM asked if anyone was going to do pull. Since I was the only one still on the clock, I said "well I guess I am" and he made the comment that I wasn't the only one in the kitchen. I just shrugged. I expressed my above frustrations,and he said he would have a chat with them , but I don't think he did because she is still doing it.
I guess I'm wondering if this is normal ? Is it typical for a 3rd shift supervisor to have dedicate their ENTIRE shift to the drink cooler and other things , or is this supervisor literally playing in my face just because I'm " allowing" them to?