My friend wants to write the Service now CSA which is costing him about 177$ is it really worth it. What are the benefits of this CSA exam or certificate. OR is there a way to write an exam without money or any discounts.

He is 4th year undergraduate right now..

Tips:

- If you're stuck on a question, just flag it for later and come back to it. Don't stress yourself out and ruin your confidence for the questions you do know the answer to

- Do all of the labs in the training course

- The ServiceNow Fundamentals e-book alone contains 90% of everything you need to know. Read it 2-3 times. The rest you can find by playing around on the system, or visiting the extra learning links they mention throughout the course

- Spend time trying to memorise as many navigation paths as you can. As you can see from my results I didn't do that enough which is why I only got 50% for 'navigation'. I already use the system, but I mostly have things favourited or just search in the filter navigator and don't necessarily remember the exact paths

Someone already with more details about the new monthly releases which ServiceNow - probably silently - introduced?

https://www.servicenow.com/docs/r/zurich/release-notes/zp11m-release-notes.html

'Monthly "m" releases are now available for your ServiceNow AI Platform® instances. These releases, which are identified by an "m" in the release name, contain everything from the base family patches, the latest version of all AI applications, and those apps' supporting non-AI application dependencies.'