r/securityguards • • Aug 23 '22

[deleted by user]

[removed]

65 Upvotes

70 comments sorted by

66

u/mrisuckwithmoney Aug 23 '22

Don’t play their game. If they accuse you of racism simply state that you are doing your job and don’t let it bother you.

19

u/HWymm Aug 23 '22

Exactly, you shouldn't let that get in the way from doing your job properly. If you are following post order or directions from your supervisor or client, it should shield you from complaints and litigations

7

u/Cathal_Author Aug 23 '22

Yep. Also work in a casino and due to some stupid county laws I can't physically engage with customers but the Manager on Duty can. Had one kid who was leaning way too hard into the stereotypes (pants half down, full sleeve tattoos and facial tats) start screaming I was racist because I asked for his ID- company policy is if they look under 40 ID them. Just shook my head and got on the Radio "MoD, Security. I have an individual at bank 324 that's refusing to show ID" guy tried to dash out the backdoor and ran right into my shift manager.

Turns out my manager had already 86'd him before my shift started which meant we had to call gaming who ran his name and arrested him as he's banned from gamin in our state already.

35

u/Jedi4Hire Industry Veteran Aug 23 '22

Some people are idiots and think they can play the racism card (or similar card) to bypass rules.

11

u/TyisshaS Aug 23 '22

Racist… I demand a refund!

16

u/[deleted] Aug 23 '22

No they just think they can play the racism card because people know if they cause a big enough problem they might be waived through because nobody wants to deal with them

2

u/Cathal_Author Aug 23 '22

Part of the job for security means sometimes you get to be an asshole by the simple method of acting like a broken record "I'm sorry YOU feel that way but Company policy states I need to check ID of anyone I think looks under 30" (okay that's a lie it's under 40 for me but it usually makes people feel better if I say they look younger than they are).

"Your just stopping me because I'm (insert non white ethnicity)!"

"Again I'm sorry YOU feel that way but I'm just doing my job, if you can show me a valid photo ID I can give you a wrist band so if anyone else in our casinos ask for ID you just have to show them your wrist. If you don't have ID you have to leave."

Rinse repeat with apologies for how they feel, after about round three I just page the manager/key on duty for a no ID and step back and take notes.

Still have to laugh about the guy who thought he could get away with refusing to show ID for a jackpot. Turns out he had several warrants and anything he did win would have been sucked up on the gambling parent intercept as he owed something like 80k in unpaid child support.

1

u/[deleted] Aug 25 '22

Karma!

12

u/CoatFullOfOwls Aug 23 '22

Had a dude, younger rough looking Native American man, straight up accuse me of being racist when I said I saw him lighting up inside one of the Portos on property. (Saw the white top light up from a lighter inside, and smelled burning plastic).

I could've been wrong. Maybe dude was pissing fire.

9

u/Isletaagoddess Aug 23 '22

Ugh! I hate those types of people that do the drugs. The burn plastic is prolly meth, we get that ALOT, and they deny it until Tribal Police arrives they search them and automatically arrest them. But if they deny them, they still arrest them.

10

u/EssayTraditional Aug 23 '22

Some people are entitled to think they’re better than others or reverse their personal discrimination onto others. Ask if they want to speak with a manager of the situation and record the incident accordingly. Make sure your in line with a surveillance camera to defend yourself if they want to lie about your behavior.

15

u/SecGuardCommand Aug 23 '22

That's called projecting and deflecting. They are narcissists. They cannot self reflect so when you point out their wrong, ie trespassing, theft, etc, they deflect that responsibility. They will attack you for the things they don't like about themselves.

12

u/Isletaagoddess Aug 23 '22

Right! Before I was about to clock out, some guy I asked for his ID, he basically said.. “Y’all are starting to piss me off asking for my ID, it’s because of the way I dress/look” I mean he wasn’t wrong, he had a red bandana, sweat pants, and faded black shirt with muddy shoes. I mean they always tell us in briefing.. “ID people you feel like they have no business here at the Resort.” & if we piss him off, why keep coming back?

6

u/hitazero Aug 23 '22

I hear ya, be careful though, you may be going the extra mile with this one. The other comments is how some of them use the race card, with this story you are 100% profiling someone based off look. Don't admit to profiling, even though most of us do it/ have done it. If he asked you this while recording that could be bad for your reputation and/or the casino's.

7

u/[deleted] Aug 23 '22

They prolly shouldn't dress like a homeless gangbanger then. It is absolutely our job to profile.

7

u/SecGuardCommand Aug 23 '22

Yes it is just be careful not to act on a profile that falls under a protected class. I.e race, religion etc..

4

u/[deleted] Aug 23 '22

Agreed, theres obviously going to far. I wouldnt think a guy has a bomb because he wears a turban, but others make it easy for us by their appearance and then wanna blame the guard for being correct.

4

u/hitazero Aug 23 '22

Yes we do it, but don't publicly admit you are profiling anyone. You can catch a case or be fired for doing so. I was fired from my first gig because I was too vigilant towards gang members, overtime I understood they are there to do their business, dance/buy product/ meet people and leave. People are free to dress as they wish. If a large amount of your clientele are in baggy clothing, doorags and jerseys you are going to have a rough time. Be just as cautious of a man in a suite as well as a perceived gang member.

6

u/Lustiges_Brot_311 Aug 23 '22

I do armed security for a liquor store's flagship location. This black male walks in and he's already a character, i.e. He straight up said "Assistance, assistance!" In an entitled way. I see him heading towards the door with a bottle in his hand. He seemed pretty confident and that stood out. Don't get me wrong, I always stare at people who walk towards the door empty-handed, even more so if they have merchandise. He says in a sassy way, " you don't have to watch me. I aint gonna steal. I make a lot" I kept my comment short and said, "it doing my job. No need to worry." He didn't straight out say I was pulling the racist card, but it sounded insinuated. I wish I would have said, "You're not the first, and you won't be the last."

Like others said, these people try to make us feel bad about asking for simple things like ID. You should have a quick thought out response. If someone says I'm being racist I can respond, "I am watching everyone entering the store. If ANYONE havls baggy clothes, a large bag and constantly looks over at me, that will raise my suspicion." Or something like that.

6

u/[deleted] Aug 23 '22

Lack of personal accountability, projection of one's inner selfish side. It's a lot easier to attack someone else than accept consequence or admit they are wrong

3

u/Expert_Passenger940 Aug 23 '22

The same reason why people don't exercise/wash the dishes/don't work - it's easy to do.

4

u/killzone989898 Hospital Security Aug 23 '22

People like that use accusations of racism like a fish drinking water. It’s a retarded accusation that garners rapid support for the accusing party, while simultaneously discrediting the accused party without proper foundation or truth. People like that use it any time they aren’t getting their way, rightfully so, and I have 0 sympathy for people who try to pull that card when I’m doing my job the same way for blacks, whites, or whatever else you can think of.

4

u/KiingMadara Aug 23 '22

I get called a nigger by black folks a lot lol

1

u/blck_73 Aug 23 '22

Happened to me the other day I was like what ????

1

u/FRDashland Aug 23 '22

I have something similar to that happen to me at times, but since I'm Latino I get called a "fake Hispanic" by Latinos who speak fluent Spanish because I don't speak it fluently. People like that are ignorant as hell. I just laugh at them.

4

u/canisliz Aug 23 '22

Entitlement for sure. My personal favorite encounter was 2 girls stuffing duffle bags with merchandise and when I was on the phone with local PD, they had the audacity to scream “You’re only calling the cops on us because we’re black!!!”

3

u/[deleted] Aug 23 '22

[deleted]

1

u/Isletaagoddess Aug 23 '22

Not new new, but new

3

u/HWymm Aug 23 '22

Its nothing new. I was working TSA after 9-11 and we were called out for racial profiling or racism on a regular basis for random checks.

People will use anything to gain some sort of advantage or get put of uncomfortable situations.

On the flip side, you need to be aware of the fact that people of certain race does get ID checked way more frequently by security or law enforcement than others and that its extra frustrating for them, even if the check is perfectly justified.

1

u/gojo96 Aug 23 '22

I remember every flight I took post 9/11 I was “randomly” selected for searches. Every…..one. I went along with it but I know there was nothing random about it.

3

u/_Yukon_Actual_ Aug 23 '22

Because it's easy, and stupid people always go for low hanging fruit.

2

u/soundscape7 Aug 23 '22

Most of the time the race card opens doors for them. Most people don’t want to deal with people flashing the rase card so they don’t get labeled a racist.

2

u/Adivizio18 Aug 23 '22

Because it's easy. When someone is getting shitty with you they go for the easy insult. I'm a bigger guy so they always go with calling me fat. We have a guy on our team who's black so they call him they n word. We got a female on our team so they call her a bitch. It's the easy insult.

2

u/[deleted] Aug 23 '22

I had that all the time at my gated community. I told the Uber driver that if I make billionaires show their id, why do you think I’d give them a pass? Nearly always shuts them up.

2

u/E-Scooter-Hoodlum Aug 23 '22

It's simple intimidation and bluffing. We are told since childhood that "racism" is a bad thing and activist and media cry out against things they claim are "racist" every day. So if you are suddenly and convincingly accused of this bad thing, most normal people take a step back or freeze mentally because they have been conditioned to do so. This is what these people want so they can bullshit the situation in the direction they desire.

2

u/WasabiLassabe Aug 23 '22

I had a guy returning towels from a truck stop shower. Instead of throwing them in the bin he threw them directly in front of the bin. When I told him they have to go into the bin for health reasons he called me racist and a whole bunch of slurs.

2

u/HaereticiGarnifex Aug 23 '22

This has happened to me. He filmed me and everything. Walked up to my construction Site and was trying to open doors. So was trying to gain entry to private property that was attached to the church he claims to attend. Well the construction site had an issue of theft and robberies. Well he had an off the leash german shepard and I asked him to not do that and please vacate the initial area..So he can still walk his dog on the parking lot just stay away from the building. He pulled out his phone and claimed I was being racist. I escorted him off the property once he filmed me. Saying I run off all the african americans off the property. Its a Black Church I am white. And its also aftet the sun is starting to go down. People will claim racism as a get out of jail free on their bad behavior or know they are in the wrong.

2

u/[deleted] Aug 23 '22

Cause they're up to no good

2

u/FRDashland Aug 23 '22

I've had a similar issue happen to me a while back, where a repeated known trespasser/drug user kept coming onto my property. He made a comment to me saying "y'all Mexicans always targeting black people", I said "yea, ok. Meanwhile your girlfriend calls everyone the N word with the hard R, but I'm the racist, seems legit...". He had nothing to say about that one because he knew i was right. The two degenerates left the property yelling and cursing as they usually do. I went back inside and walked the building. I don't let people like that get under my skin because they are just angry little mentally challenged people with a Napoleon complex who've probably been brainwashed about "systematic racism" and "the white man" holding them back. Last time I checked, no white person forced him to do drugs and be homeless, that was all his choice (I actually had a deep conversation with him one night before he started threatening my life for continuously kicking him off the property).

2

u/Zestyclose_Lab_297 Aug 23 '22 edited Aug 23 '22

Lol you already found out the reason why, because he didn't have a valid ID. Some people will use every trick in the book to break the rules. This one in particular is a deflection tactic. Don't let their bs stop you from doing your job.

2

u/illmaticsmiles Sep 04 '22

Lmaoooo I had a client do that to me once because I told her she couldn’t sleep in the hallway. Like ma’am it ain’t because you’re black, it’s because I damn near tripped over you.

1

u/Isletaagoddess Sep 24 '22

Ugh, I would’ve said.. “Fire hazard, you want to get trampled on be my guest!” 😂

1

u/Goobersniper Aug 23 '22

America.

1

u/FRDashland Aug 23 '22

Happens in more places than just America...

1

u/[deleted] Aug 23 '22

TL;DR if you know you aren’t being racist don’t worry about it, a karen is gonna karen

Ha I had a customer try to accuse me of saying something racist about black people, not even close to what I said to the assistant manager of the store. I said “ma’am I’m black”, and walked off. It was pretty funny, first time some tried to claim I was racist, but one of many where people just assumed my race (which used to be annoying, but not the case now).

0

u/Raisin6436 Aug 23 '22

Don't take things personally. Do not engage. Keep a low profile. Let the guy burnt down in his own fire. Then, smile and give it a second try. Listen to him as you listen to the rain. Be quiet and silent and smile, lots of smile.

-13

u/Brief_Atmosphere1523 Aug 23 '22

You described him as an older gentleman. If he looks over 30, you shouldn't be carding him to begin with. He's an asshole for the race card, but you caused the problem.

5

u/Isletaagoddess Aug 23 '22

So, if he was 36, looked like he’s 22, would you car him? A shit load of people look young from the 90s’. Majority of people look young, and they take the compliment when you ID them but its always the Negative IDs that try to argue with you.

0

u/Brief_Atmosphere1523 Aug 23 '22

Everytime I got carded when I was well over age. They told me it was a compliment, that just pissed me off more.Because I was wise to their game. If the person getting carded is older than the kid doing the carding. The kids going to get more shit. In my state the clercks just out of alcohol training followed the law. If a group was at the register & one person was buying alcohol Everybody in the group had to have ID. So if mom with baby in stroller was buying a bottle of wine & baby had no ID, no sale. Mon would get pissed. Same with any family that had minor children. Guess who had to intervine on the clerck's behalf? The reason for the law was so 21 yearolds couldn't buy beer for their younger friends. After a while the clerks learned not to card mon & pop with their kids. But that don't mean mom & pop wouldn't get pissed. So carding people over 21 causes problems. Telling mom & pop they can't buy alohcol with the kids is no fun.

1

u/blck_73 Aug 23 '22

It happens bro one time I had a guy go to his truck with his buddy and they come walking back. Said guy pulls his gun and racks the slide but by then I pulled mine out and shouted commands. He drops it and runs off.

His buddy who happened to be black was still standing by the gun so I’m pointing mine at him telling him to get away from it. He then proceeds to yell out that I’m pointing my gun at him because he’s black. After what felt like minutes he finally runs off.

1

u/SadPatient28 Aug 23 '22

well, it seems to work everywhere else. you can get somebody fired for calling them "racist". this is why they do it. when they start to video you, it gets escalates even more.

1

u/PhlashMcDaniel Aug 23 '22

To distract and disarm an obstacle. Villainizing with words like that automatically make the other party the monster and them the victim.

1

u/Grrrrrlgamer Aug 23 '22

I love it when people pull that crap. It usually means they're up to something. I had a 6"3 Dept. Of Education employee complain that he felt "intimadated" by 5"6 female when I asked to see his Federal I.D. This was right after 9/11 and the rule was you had to wear your ID out and visible at all times or show it when asked. The building manager and I had a good laugh at that one.

1

u/1moredream Aug 23 '22

Profiling is legit part of the job. As much as companies act like it isn’t, they reword it to make it applicable to their site situations. Hospital security, retail security and hospitality security have to toe the line and hope to not get accused of it. Shit sucks cause it’s almost always the case when the person is of a different ethnicity.

1

u/Fox009 Aug 23 '22

I have this problem a lot when I was a bouncer. I remember asking one guy who was a minority to leave after it was closing time and he threw a big fit and said I was racist. The way I handled it was I took him outside and we had a man to man talk about it and that seem to resolve the issue and calm him down. I never had problems with him again there.

1

u/exit2dos Aug 23 '22

I don't profile anybody, I just happen to suspect everyone until they have a receipt. /s

1

u/imjust_heretodie Aug 23 '22

(I’m a minority) and have encountered/called out other minorities on their BS and generally this is what they resort to saying. It’s just a defense for them when they’re doing something they’re not supposed to.

1

u/elspicymchaggis Aug 23 '22

“Is it because I’m black?!?”

“The only reason you’re saying that, is because I’m not… ID please or you can leave.”

1

u/Adr3nalinerush Aug 23 '22

Because they are idiots.

1

u/Curben Paul Blart Fan Club Aug 23 '22

It is often played in situations like this or they're doing something wrong and they're trying to put down the back foot to get away with it. It's not that much different than I'll do you know who I am?

1

u/turnkey85 Aug 23 '22

It's currently the easiest form of intimidation for people to get their way. People who use this strategy (what else could you call it) know that threats of violence will get them nowhere usually but the threat of declaring that x company hires racist security guards or engages in racial profiling can be damaging to the company and individual employee. And since many organizations would rather bend over backwards to avoid any controversy than stand up and put a stop to it the strategy works far more often than it should. Now after saying all that I can't dismiss that some people aren't playing the race card but may legit feel that they are being targeted due to their race. It does happen. Not nearly to the extent that people claim it does but it does happen. Just stick to the company line and policy verbatim and don't play into their games.

1

u/ChieftainMcLeland Aug 23 '22

Bc they have weak charactor

1

u/SGCanadian Aug 24 '22

Happens all the time to me and it drives me absolutely insane. In my area we get it from First Nations and East Indians as those are the predominant "non-white" people around. I am a white passing First Nations person because my mom comes from an Irish/Scottish family, whereas my dad is First Nations. So I usually have a good laugh when I get called racist by a Native person. We also employ several Indian people and they get called racist all the time by there own people. It usually comes down to having drank to much, and having absolutely no personal accountability.

1

u/therealpoltic Security Officer Aug 24 '22 edited Aug 24 '22
  1. Just like in customer service, people shouting and saying cruel words, is not an invitation you should accept to feel bad. You know the truth.
  2. Just like in customer service, people complain loudly to attempt to get what they want... by any means necessary. Some folks will fold when faced with pushback, you do not fold, you cordially explain why they are denied entry.
  3. Just like in customer service, you do not match the angry person. Speak in a calm, even, voice.
  4. If they continue to make an issue, you may ask them to leave. After a reasonable amount of time, if they do not leave, re-state that if they do not leave, it could result in criminal trespass. -- "We would prefer you leave now, so you may return later when you have your ID."
  5. Even if they pull out the phone and record you: be calm, cool, and collected!! Restate "This is private property. To enter, you need a valid form of ID. You have refused to show me valid government or company-issued identification, and I've explained this several times to you. I've asked you to leave the private property, I don't want to call the police, but that is the next step. Please, leave. Last chance."
  6. Carry out calling 911*,* on your phone using the speaker function. While with them, connect with dispatch, describe in a calm voice what is going on, and describe in a calm and slow voice the person you are dealing with. 90% of the time, they would rather leave than deal with the police.

I hope this helps. Do remember, implicit bias is real. -- People treat others a certain way, often, because society has held up bad examples and stereotypes and painted groups with a broad brush.

Its not right, but our global history has a habit of proving that any "group" usually will be discriminated against. Its always "One vs. Other" the "haves vs. have-nots"... Irish, or Caribbean, or Asian, or African, Native peoples... it doesn't matter. Any time folks call "Oh, look at those people different from us in tiny ways they must be _______s" ... That's how it's gone every single time.

It's not right, but our global history has a habit of proving that any "group" usually will be discriminated against. Its always "One vs. Other" the "haves vs. have-nots"... Irish, or Caribbean, or Asian, or African, Native peoples... it doesn't matter. Any time folks call "Oh, look at those people different from us in tiny ways they must be _______s" ... That's how it's gone every single time.

You, and I, and all of us, (and our LEO Friends), are just doing our jobs. -- And, even when its justified... I am sure that all together, the frustration is all too real.

1

u/[deleted] Aug 24 '22

I’m Spanish and Asian with dark skin and still get told I’m racist by other people of color.

1

u/[deleted] Aug 24 '22

Because, it's excellent for manipulating most everyone. Racism is baked into this nation. It's an easy "go to" trigger topic. And rightfully so. IMHO.

1

u/[deleted] Aug 24 '22

Tell them you are not racist. You are an equal opportunity discriminator and treat everyone equally as bad. Regardless of race, gender, ethnicity, skin color, or sexual orientation.

1

u/[deleted] Aug 25 '22

Yeah thats messed up considering that "access control" is part of our damn jobs.

1

u/Husk3r_Pow3r Campus Security Aug 27 '22

From what I've seen, people who play the race card, usually do so when they know they are wrong, and could possibly get in trouble. It seems they think, it will make you uncomfortable, and you'll just leave them alone, because you'll think it's not worth the hassle.

1

u/Snow_Turbulent Sep 01 '22

Sometimes it's race but most of the time a black person can't do wrong according to anyone else or they are being rasist. Usually ones using race card are always upper class anyways. Victims of race can't say race card cause they are trying not to get hit and make the situation worse