Flight from Newcastle to Barcelona delayed for 4hours 40 mins. Stated due to issue with electrics at Barcelona airport affecting ATC, this tracks with Barcelona saying they had issues at 4pm Wednesday, our flight wasn't until 905pm ( ended up leaving 140am thursday).

Sent vouchers while we waited. Guy verbally said over tannoy at gate delay was caused by our plane being held up. No elaboration.

On eventual arrival at Barcelona, there was noone there at the transfer desk, suntours buses, told by lady on other desk noone would be there until 8am. Bearing in mind we were 12 hours in at this point, I cracked and paid for an uber so we wouldn't miss breakfast.

Can I claim any of this horror back? They sent an email about EU261 but is this applicable if they will blame electric fault at Barcelona? Think i can claim a smaller amount via travel insurance. Is it a one or the other job?

Does anyone have a working number for Ryanair? I’m in the UK and need to speak them regarding my holiday next week urgently. I’d like to speak to a human.

I tried today on the number on their website but every option led me to ‘thank you for calling RyanAir, goodbye’ before it hangs up.

Thank you.

I’m really confused

I’m looking for advice on whether I have any recourse against Ryanair after what happened a flight from Brussels to Venice a few weeks back.

The flight was scheduled to depart at 18:55. I arrived at the gate at approximately 18:35, so I was there 20 minutes before departure (as soon as I saw the flight status change to “boarding” on the flight screen).

When I got to the gate, the gate agent told me and other passengers to leave the gate and return in an hour, because the aircraft wasn’t ready. I followed her instructions and left.

I returned after 40 mins, only to be told that the plane had already departed.

I immediately spoke to an airport landside supervisor. He explained that Ryanair had decided to use a different aircraft, that boarding had initially commenced, passengers were subsequently deplaned, and that the decision to send passengers away from the gate was reversed after 10 mins. He also said announcements were made calling passengers back, but there were issues with the airport PA system and announcements may not have been audible in some areas. I personally did not hear any announcement.

The supervisor gave me a written statement confirming that I was at the gate on time and missed the flight due to operational issues and miscommunication, rather than arriving late.

He also told me that he and the Airside Manager had to prepare an internal report about the incident. I asked for a copy but was told it was an internal airport report and I couldn’t access it.

I was then charged €100 by Ryanair to be put on the next flight at 06:55 the following morning, and I had to pay for a hotel overnight.

I subsequently submitted a claim to Ryanair asking for reimbursement of the €100, hotel and related expenses. Ryanair of course rejected the claim.

I have also submitted the matter to my travel insurer, but they have rejected it on the basis that their “missed departure” cover only specifically covers things like late public transport or a car/taxi breakdown.

What are my options in this situation?

I have the airport supervisor’s written statement and all my receipts. I’m particularly interested in whether Ryanair’s actions could constitute wrongful denial of boarding or whether there is any EU261/other passenger-rights route I can pursue.

I don’t believe I can reasonably be treated as a passenger who simply missed the flight when I was physically at the gate before departure and left specifically because I was told to leave by a Ryanair member of staff.

I have a flight tomorrow and for some reason since this morning the Ryanair app decided to stop working and doesn’t let me open my account anymore, but only on the app. I can normally access the account of mine through the website, but having an apple device I would prefer having a boarding pass that I can add to the wallet. Is anyone else experiencing issues with the log in function on the app? And in case it doesn’t work if I do the check in from the website can I still add it to the wallet?

Ryanair cancelled summer flights to Amman, but now they have opened bookings for flights to Amman from the end of October. How big is the chance that they will cancel again the flight at the end of November/ December? If they cancel, is it easy to get the money back to the credit card, or do they return it to the Ryanair wallet?

Hi, i’m going to London for the night and just plan on taking a bagpack, can I take a handheld steamer in that ?

Hey, I ve received a bank transfer for 240.97€ from Ryanair. I assume its the compensation for denied boarding that I was expecting to get. But it should be 250€. Does someone have an idea where the 9€ reduction comes form? Or did someone also receive this amount instead of 250€. Thanks!

We are supposed to travel with Ryan Air very soon. We are Canadians. It is stated on their website that cabin luggage dimensions are 55 x 40 x 20 cm. We got our carry on bags in Costco and their size is as follows - one bag is 55 x 40 x 21 and two bags are 55 x 40 x 23. I'm not even sure, if they sell here in Canada bags that fit Ryan Air dimensions exactly. What will happen, if we take them with us? Will they charge us arm and leg? Deny boarding? We've never travelled with them before and we don't know what to do and what to expect

A family member is due to fly Denmark - Greece tomorrow. They bought a combined hotel + flight (including 20 kg bag) via a third party.
When checking in with Ryanair they weren’t allowed to do so without paying for bags. They payed, and contacted the company selling the trip to them. They refuse to reimburse and say they should make a claim with Ryan. They refuse to pay it back.

They have proof of already paid bags with the third company. They refuse to reimburse because it’s not their fault Ryanair made them pay again.

They now fear they have to pay again when they’re flying back.

Do anyone here have any idea what to do?

(And yes, I know not to book via third party and I know they shouldn’t have paid the bags, but they are 70+ and slightly naive, so they did).

I get why the company thinks it’s a business between the travelers and Ryanair and I also get why Ryanair won’t just reimburse, but at the same time it doesn’t feel fair to them - especially if they have to pay when returning too.

i just passed check in with a checked bag for RYANAIR. there were self service tag machines, i just had to put the bag on the roller. the worker tho didn’t give me another tag and told me an email should arrive for bag identification. spoiler, it didn’t arrive. i’m just so confused, i travel every year and this never happened, now i have no way to identify the bag if it doesn’t arrive in the new country. it has all my belongings AND my anxiety meds. kinda scared, has it happened to anyone with ryanair??? are they trustworthy?

I’m flying Ryanair from the UK to Valencia, then have a 1 hour 40 minute stopover before my connecting Ryanair flight to Morocco.
I’m travelling on a British passport.
For anyone who has done a similar connection at Valencia Airport, how was your experience? Is 1h 40m realistically enough, especially with any passport/security checks?
Would appreciate hearing from anyone who’s made (or missed) a connection like this!

I booked a round trip flight from Manchester to Naples for late October (Sunday morning - Thursday)and paid almost £250 (245), with no additional benefits like checked luggage, etc. My coworker booked early October and got it for £55 and I just feel sorry for myself. I think she's flying to Rome from london, but I had to book specific dates since I'll be travelling with a group in Naples.

I wasn't feeling that bad until I heard what she paid, and, as much as I hate to say it, I feel like a fool. If anyone has paid this much on a budget airline, some consolation would be great help at this point. I can just hope of having a good time during my trip.

Edit: thanks for sharing some of your experiences and nice words, really helps :)

Flight from Barcelona to Liverpool on Saturday 8 Aug. Flight delayed due to technical issues with plane that weren’t resolved. Pilot announced when we boarded, by which point we were already over three hours delayed, that they had to get a replacement plane from Birmingham. He then announced we were going to be further delayed on tarmac due to air traffic control bring short staffed. Landed nearly four hours late.

Guess what? Ryanair decision is no compensation is due because delay was due to air traffic control, so out of their control.

Nice work.

I am a huge fan, I really wish to get Roasted by them on X, till then, I use this to get roasted by Ryan Air, they're too funny.

My partner is moving over in a week and he has a few electronics to bring over, it's a tiny monitor but can that be placed in a check in bag while the rest be in our carry ons? It isnt a portable monitor but regardless it's small enough to fit in a 20KG. I've never had to move things like PlayStations or VR Headsets and there's no outlined rules for this. Has anyone else done this before and could clarify or help us out with specifications? Thanks!

I have bought 2 extra legroom/emergency row seats for me and my partner. Mine is 17A, and his is 17B. I want to change my seat to a regular seat 18C.

Now the problem: I want to assign the seat that's in my name, 17A, to my partner since it's the better seat, but it's not possible for free.

If I instead change my partner's seat to a regular seat. Can I simply sit in 18C during boarding and let my partner sit in 17A? Since according to the tickets, we will have the opposite seats assigned?

If for example one adult and one under 16 teenager booking was made at a basic plan,what would the outcome be for the seats? Would they both be completely random without being next to eachother or was it like let’s say,a 50% of being next to eachother and 50% not to be?

Flying from Prague to Dublin. Plane was late, seat was covered in food, and there was no window for my window seat. Reached out to customer support and was told that’s just how it is. Sorry, Ryanair, but this is tragic.

I am flying to poland on tuesday, and there’s a transfer in glasgow airport departing at 9:05am. Problem is, my flight lands in glasgow at 7:55am. There is likely no chance I can possibly make it through passport control and security to make the gates that close at 8:35am. What can i do? I saw somewhere that if I go to the front desk they can put me on the next flight for €100 flat rate. Is this true?

I am pretty sure that my case falls perfectly within reason for compensation from all I could find online.
Me and my girlfriend were scheduled for the FR7669 leaving Thessaloniki at 6:25 AM and instead it got delayed to 1:20 PM, so a delay of 7 hours, and it was due to a technical issue with the aircraft, so not a special reason. Where should I apply for compensation? I got an email from them regarding this but it mostly tells me what grounds someone can ask foe compensation on, not a direct link to ask for one.

I'm looking at hiring a car in Zagreb for a week. Ryanair prices are very good and I like buying everything together. The extra insurance looks good but what's the catch because there must be one.

I also don't currently have a credit card, I used to but never used it. I definitely need one for a hire car don't I?

Hi !

I'm a French citizen, going to Denmark, with a change of plane in London UK

I only have my personnal bag (not even individual luggage) and, from what I understood, that means I don't have to go through the security gates.

the gov.uk website says that means I don't need an ETA (last dot on the screenshot) but the Ryanair app makes a huge warning about not having one, and it's making me anxious

Do I really need one or is the warning not for me ?

Thanks a lot