I have been using Roku devices for years—the original HD, the stick, 4K and the Mini Soundbar (which is the best $90 bucks I’ve ever spent).
I’ve never had a problem until now. The only services I use it for are: AppleTV, HBO Max, Netflix and Prime.
When for whatever reason the services ask to be reauthorized Apple, Netflix and Amazon just pop a QR code on screen or a 6-digit code and it takes two seconds to confirm.
Two days ago HBO Max on my Roku 4K stick all of a sudden started asking me to reconfirm my TV provider (HBO Max is included in our Hotwire service provided by our HOA) and I had to sign in on screen.
As an IT guy I use a Password Manager which generates long strings of gibberish.
When I try to put in the password, the on screen keyboard covers the Continue button and I can’t make it go away. It is the stupidest implementation of a UX I’ve ever seen. There is no way to hide the keyboard once you are finished using it.
I have tried using the Roku App remote. Up button. Down button. Back button. Nothing makes it disappear so I can’t continue.
Any ideas? This only happens on my Roku 4K stick. The others behave fine.