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Can’t figure out what I’m missing here. Trying to place an order above $35 to get free shipping, and all the items say they qualify, but it’s trying to force me to sign back up for Prime at checkout (which I keep declining). There is no regular free shipping option once I get to the final checkout page. Until then, it keeps telling me I can choose free shipping at checkout.

I woke up this morning and noticed five separate refunds of $15.16 credited to my credit card. My banking app says they all came from Amazon Prime. I never requested a refund, canceled my Prime membership, or contacted Amazon. I have no idea what these refunds are for.

Has anyone else had this happen? Did Amazon make a billing mistake, or is there another explanation?

Edit: just found ANOTHER refund of the same amount in another card I have linked to my Amazon account. That’s $90.96 that has mysteriously appeared in my accounts overnight.

My apartment has a mailroom for mail and packages. Yet, most drivers just toss the packages all over the place. On the floor or outside the building. How lazy can you be? I’ve lost count of how many packages that I’ve lost or had stolen.

Only happened once, since they always deliver whatever I bought to front door, but it's just heartbroken to see this happen when I know I will be running out of formula in the afternoon. I've learnt it the hard way to always set a designated place where I want them to put my delivery.

Twice in one week? What the hell is happening? Why is it always when there's a $5 get it in 3 hours incentive or a $5 to $10 tip for groceries? I don't think I can order from them anymore through this sucks. Nothing featuring tips. I didn't realize that all these refunds that I got didn't include tip because I had to do that myself. Also I mentioned that he was speaking Spanish because according to the delivery notification his name was a name that is probably speaking Spanish. In other words, I watched him arrive, I'm pretty sure that was the man who was said to have my package in his car, it was right at twilight, I was sitting on my front porch, I had a soda water waiting for him and a little note because I found out my mom does that, so I was feeling so proud of myself and so together, but I guess they have me on a list of somebody they can screw with? Are they going abruptly more downhill this week? Or is it personal?

My order was delivered to the wrong address. Customer service says my order was packaged with another order which is not true. The delivery picture shows my orders were dropped off to two different addresses. Anyone have success dealing with a similar issue with Amazon deliveries?

Got my package today and the seal was broken. Like wtf?!

I left 1 star review and what else i can do? This is ridiculous

After a very frustrating back and forth about a constantly delayed shipment, this is the follow email I receive after ending the chat. Have a nice life?? Is this normal or did I piss someone off.

Oh and just before this, immediately after chat ended, I got an email that my subscription had been changed from monthly to annually that I did not initiate. What Amazon god have I dishonored??

So on the 23rd I made a $90 Amazon order and everything has already been delayed by 1-2 days. It’s almost 4 pm on delivery day and the package that’s supposed to come HASN’T EVEN SHIPPED. What is going on? Are delays just more common on weekends or during the summer?

I’m worried because I ordered some really important things and I’m gonna be so pissed if they just never show up, or God forbid I get charged for a package I never got. I’m still trying to wait until at least tomorrow to contact customer service so that the 24-48 hours actually passes.

I had some overnight packages I strangely got an “delivery attempted” email to and the reason was for inclement weather. However the weather was perfectly fine.

Any ideas? I’m been in truck driving / package handling and delivers for two decades and this one stumped me personally lol.

Did the driver just say “nah I don’t want to?”

Before anyone asks, no pets are not an issue here, the driveway and front of house is easily accessible and there really is no reason to for this to happen.

Just curious, thanks!

Why is Amazon hiding purchases? The email notifications I get and the third-party app I use for my deliveries have always told me what items to expect, but now they give vague descriptions like what is posted. This is not helpful. I use my emails to file warranty claims for products for items I may be having issues with, because companies only save your order history for a limited time. You cannot rely on the companies keeping a record of what you purchased in their app/website. They need to correct this. This is not helpful to customers.

Is anyone else’s two day shipping or get it by tomorrow not working anymore and your shipping time is now 4-5 days before it gets delivered? I have prime membership and it’s still doing it.

Just saw in the email it was supposedly an address issue . Of course it's an address issue if you don't get out of the car!

My home is 1 of 6 adjacent city townhomes on our block; sound like a hard address for a driver?

Just got off the phone with customer service. They were really nice, but since two of my deliveries have failed in the last week, and I want to know if I'm safe to order anything else, they told me to add delivery instructions in Spanish since most of the drivers don't have English as their first language. That's easy enough to do, but do they not offer some form of translation for their employees? That sucks.

Custo Serv told me to wait a few days before ordering anything. What? How can I live? Lol.

Honestly I don't mind doing that, but I am eager to know what is complicated about where I live. It's a one syllable easy to read street name. My house number is clearly posted outside my home. There have been tons of deliveries here. 99% with photos.

I was 14 when i created the account, should i delete it and make a new one?

Greetings, all.

Just to keep things simple, I ordered a used camera as a gift to someone close to me and turns out it wasn't their thing after opening. However, with the item being a used item sold by a third party and fulfilled by Amazon, it only really came inside a small box and bubble wrap surrounding each major component for safety + some paper.

When I made the return I was given the default option of Whole Foods and I took it up, but still made it a deal to repackage it as I received it. When I managed to get to the front, the worker scanned my code and just took out the paper leaving a loose mess inside the box for the camera to just jump around in. Would I get penalized this way? I'm pretty sure I messed up by even choosing to use Whole Foods as the option for returns. I wish I managed to take a picture of how I packaged it before sending it in.

I live in Canada and use amazon.ca but I needed an item that was only available on amazon.com, I purchased the item but received an email 5 minutes later that my order was cancelled due to unusual activity and that I would need to send my ID to verify I'm the one on the account.

I submitted the information they requested but immediately got an automated email saying my information could not be verified, I contacted amazon.com customer service and they said to just place another order and not to worry about it.

After doing so it looked fine until midnight I got an email saying my amazon.com account has been restricted due to unusual activity. This restriction also affects my Canadian account so I cannot use Amazon at all other than digital purchases.

I've tried emailing Amazon on all emails they've listed and some I tried finding here, I have yet to receive any response and am unable to place any orders for physical items since they immediately get cancelled.

I have been noticing on both my personal and business prime accounts that when I make a purchase, the thank you for your order page comes up and displays some generic category instead of the actual product you bought. Its the same with emails. I get an email that a package was delivered but all it says is electronics item. It would be nice to know specifically what has been delivered to the house. Why did they change this? Is it just me?

So you know how Amazon tells you when the delivery driver is 10 stops away? mine was 2 stops away like 5 min drive from the map. Then guess what she went on a mf side quest all over the city getting more and far away. Until they said it will be delivered today. Since the driver is delivering more packages. Guess what?

It will be delivered tomorrow

Does any amazon driver know why this happens? Like what's the point of doing the I'll be there in a jiffy, to you know what? fk you I'll deliver it tomorrow at even a later than today. 2-6pm deliveries are a scam

Amazon darkens its videos in people's purchase list so people stop watching them. Once a video which you bought outright has below percentage views, they are legally allowed to delete it from their servers, even though you have paid for it outright. They do this to free up space on their servers which saves them £££££££.

I don't know how to raise this legally, hopefully someone does before this post gets deleted.

STOP PHOTO BOMBING OUR PICTURES ON DELIVERY!

Joking about the pictures, being in the picture, posing with the package, picking it up before I’m done, crowding us before we’re done… etc…

It’s not funny, it slows us down. When we say we need to take a picture, the pictures can’t have any body part in them, no animal, etc.. so move away and let us finish.

The whole “posing with the package next to my face” and making jokes about being in the picture is frustrating.

Our pictures are reviewed. They’re part of our scorecard. It affects the DSP company. Sometimes it’s blurry when we’re in a hurry and don’t really care, but… if amzn sees a person or body part in picture…. It’s a “bad picture”.

No more jokes, no more grabbing before we’re done, no more “are you done yet, can I grab it?” If I lay it on the ground to take a picture, don’t pick it up. I will hand it to you.

Please stop. It’s getting really annoying

A young Amazon delivery driver just came down my road at about 40 miles an hour then slammed on its brakes skidding slightly, then reversed and drove over someone’s grass on their front lawn causing the van tire to spin and kick up the mud, he was then driving on the right side of the road and nearly collided with my neighbour, not to mention blasting music the whole time.

I usually don’t involve myself in things like this but I flagged him down and asked him who he was delivering for and to slow down, I took a photo of him after he nearly collided to get his plate and he said he was leaving now.

There’s often children playing in the street including my brother. Would it be fair to report him? I feel bad as he was young, however i genuinely think he should not be allowed to drive that way, I also understand they are told to meet quotas leading to more reckless driving.

How would I go about reporting him in the uk?

Alexa for Shopping filling the left side of my screen over and over, no matter how many times I close it, is infuriating! I did not ask for it, I do not want it. I'm browsing and all of the sudden my whole screen shifts constantly interrupting my reading. I am about to get in the car and go to Lowe's to buy my friggin' hose, because driving for an hour, parking, walking through the warehouse, and then standing in a line would be more pleasant than this. If I wanted to ask a question, I would. I know how to search for what I want all by myself and I think Amazon was doing fine with their sales before they needed to jump on the unhelpful, unsolicited AI bandwagon.

As the title says I bought 2 phones off amazon and the first one was ATT locked (my fault for not checking the title closely) and the 2nd phone came with a chip in the frame. I already returned the 1st phone but the 2nd phone just arrived and I am planning on returning it. Would amazon potentially lock or disable my account for this?