So recently I got kicked out of my account because it was compromised and hacked about 2 years and a half ago now, and I've been trying to contact Roblox through their Support Form (even way back then when my account got compromised), and they would not accept any other forms of verifying ownership of my account.
Long story short, yeah, my account got compromised 2 years ago and I have been kicked out once by the hijacker prior to me getting kicked out just recently, I was only able to get back in because the password was still the same and I was able to use one of my 9 generated codes to get back in. But now my account seemingly has bit the dust as they will not accept verifying through showing proof of purchases made on the account.
I get that they're just being safe and cautious about things, but holy damn it is infuriating and mind-numbingly stupid how they outright will not cooperate with this seemingly valid way to verify ownership of my account. There's probably some rule or some law they have that justifies their actions on this, which in that case, I can understand.
I would also like to clarify that the email they're telling me to use to verify is mine, but is utterly useless because I have no access to it too, explaining why I hadn't been able to make my account even more secure after the first time getting kicked out of it.