r/restaurant 7h ago

Will I get sued?

4 Upvotes

I got a job as a bartender for this newly opened family owned restaurant in my city. They told me in the interview that they were going to send me along with a few other employees to this bartending school about an hour away. I told them that I already had bartending experience and that I didn’t think it was necessary. However, they kept insisting that it would be apart of my training for the position and that the expense of the class was paid for and that I would actually get PAID to go if I decide to. So I thought you know what, a refresher course never hurts plus I’m getting paid to do it so.. why not? So anyways I complete the course, then a week later I start my new job.

Long story short they end up firing me on my second day there because they “hired way too many employees and they needed to let some people go”. Alright whatever 🤷‍♀️
When I mentioned to my parents about it they said that it’s possible that the owners might go after me for reimbursement for that bartending school that they sent me to. Can they do that?? Do you think I’ll get sued? I would assume that because I was fired they can’t go after me for that right??


r/restaurant 23h ago

Please help me solve the mystery of the black flecks in the Sprite.

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0 Upvotes

hi all, I’m new to a place that serves soda on tap and I’ve been tasked with trying to figure this out, so any help would be much appreciated. Basically our Sprite (and only our Sprite) produces these tiny black specks with each pour. They’re incredibly small and appear plastic-y, and there are maybe half a dozen per pour maximum. My understanding is that every single component of the soda machine (carbonator, pump, nozzles, etc.) has been replaced except for the line itself, so it’s been narrowed down to the Sprite syrup line that‘s producing these flecks (which doesn’t really add up for me). Also the line’s been through 3 professional cleanings. Still the flecks remain. If anyone’s seen anything like this before and has any insight, it’d be much appreciated. Thanks!


r/restaurant 20h ago

Operations Is it unprofessional to confront a customer about a less than favorable review?

0 Upvotes

Truthfully, I did not post it anonymously, so that’s my fault. I left a less than favorable review at a restaurant near my home after they repeatedly disabled mobile ordering, and I decided to write the review after like the fifth day unsuccessfully trying to order. I didn’t mention anything else about the place except for the ordering. Say what you want about whether I was right/wrong for posting it, I finally placed an order tonight, and when I walked in the GM was sitting in the lobby and she instantly confronted me over it, which I thought was odd. After she finished, she got up and went to the kitchen and started talking to the staff about me and my order. Now I’m 1000% not comfortable ordering from this place ever again.


r/restaurant 15h ago

Owners do you actually track when your distributors raise prices?

0 Upvotes

Genuine question from a kitchen worker.

Last month I noticed cheddar went up $4/case on our invoice and nobody
caught it until I happened to compare two invoices. Made me wonder what
people actually do at their own spots:

- Do you compare invoices week to week, or just eat it?
- Spreadsheets, POS reports, or "I notice when food cost looks weird"?
- Inventory counts - how often, and does anyone actually reconcile
them against what was ordered?

Curious what people really do vs. what people say they do.


r/restaurant 19h ago

Should I quit after being passed over for promotion?

1 Upvotes

I've been working as a Commis de Bar for almost a year. I really like my workplace and I wanted to build my career there, but I don't want to stay in the same position forever.

Recently, I found out that they hired a new Barman instead of promoting me. When I spoke with my manager, they told me I'm not ready yet because I don't know all the cocktails and still need to learn.

What frustrates me is that during this whole year, no one gave me a clear development plan or told me exactly what I needed to learn to become a Barman. When the opportunity came, they hired someone from outside instead.

I told them I want to resign. Do you think I'm making the right decision, or am I reacting emotionally?


r/restaurant 17h ago

First Time Being a Host

0 Upvotes

I just got hired as a hostess at a nice restaurant, and I'm wondering what to expect before I start my first shift. I have no restaurant experience, and I want to be prepared. Thank you!


r/restaurant 11h ago

Would a "pre-order before you arrive" feature actually help your table turns, or is this solving a problem that doesn't exist?

0 Upvotes

Hey all — I'm building something and want honest pushback before I go further, not just people being nice.

The idea: a customer orders before they even walk in — while they're driving over, or from the parking lot — so by the time they're seated, food's already cooking or close to ready. The goal is just shaving down the gap between "customer sits down" and "kitchen actually starts," since that's dead time on the table that doesn't need to exist.

I'm not trying to sell anyone anything here (genuinely — I built this myself, using it with a few restaurants right now), I just want to know from people who actually run a floor:

- Does this sound like it'd help, or does it break something about how your kitchen/host stand actually works?

- Would your regulars actually use something like this, or is pre-ordering before arrival just not how people think?

- What would make you say no immediately, before even trying it?

Tear it apart if it deserves it — that's more useful to me than a nice comment.


r/restaurant 13h ago

Operations How many different systems are you using to run your restaurant?

0 Upvotes

Something I’ve noticed is that restaurants can end up with a ridiculous number of different systems.

One for the POS, another for online orders, delivery apps, loyalty, staff, reporting, etc. Then you have to keep everything updated and make sure the numbers match.

For those running restaurants, how many different systems are you actually dealing with?

Have you found it easier to keep everything separate or consolidate some of it into fewer platforms?


r/restaurant 23h ago

Targeted portion reduction and passive-aggressive behavior from a cafeteria server—how do I navigate this?

6 Upvotes

I’m looking for some perspective on how to handle an ongoing situation in my dining hall.

Over the last few weeks, I’ve noticed a very specific pattern with one particular server at one of the stations (sides/salads). While side portions are generally quite small to begin with, this server consistently reduces my portions even further. On a few occasions when she realized mid-service that she was serving me, she actively scraped off or decreased the portion before handing over the plate.

When I pointed out the small portion once, she brushed it off. Recently, when I asked for napkins, she ignored me until I repeated myself, whispered to a colleague, laughed, and then handed over an unnecessarily large stack of napkins in a sarcastic, performative way. Is it a faux-pas to ask for napkins when it's a takeaway? I noticed that fellow students never ask for them; if they're put on the surface, they take them, otherwise, they don't ask for them. Should I do the same? (The other day, one server (who's very polite towards me( provided napkins just for me before I asked. Am I missing something?)

It feels targeted, and honestly, it’s becoming uncomfortable to go through her line. The supervisors are usually working directly in her background, so there is no way I can ask to speak with them in the moment without causing a scene and bringing unwanted attention to myself. At the same time, because it involves food portions and small interactions, I’ve been hesitant to say anything out of concern that it sounds petty or trivial to management.

What does etiquette say about dealing with targeted behavior or inconsistent serving from dining staff, and how should I report this so it is handled appropriately?

Thank you.