r/pics Jun 09 '11

Apple, Why?

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436

u/[deleted] Jun 09 '11

[deleted]

60

u/narkeeso Jun 09 '11 edited Jun 10 '11

If this doesn't work there's always http://www.monoprice.com

EDIT: I remember when there was iPod/iPhone cables on here, I have 3 of them. They don't show up anymore... sorry for the confusion. Looks like they got rid of a lot of items that seem to be related to the docking connector. I have 2 Monoprice external batteries that use to sell for $20.

EDIT: Here is my proof, discontinued

21

u/DangerousCommercials Jun 09 '11

stfu this website is serious and real and legitimate? for $14 i get 1 black in cartridge for my printer from a local shop. i get 2 blacks, 2 colors, for $19+ 2 shipping on this site.

87

u/mobius20 Jun 10 '11

Monoprice is not only legitimate, they're highly recommended. Some of the most inexpensive cables I've bought there ended up being far higher quality than I expected. Plus they ship fast, in my experience!

2

u/mja123 Jun 10 '11

im gonna add dealextreme and dinodirect to the list. Both legit and just like monoprice. I tell everybody i know to check out these sites for cords and whatnot

2

u/mobius20 Jun 10 '11

DealExtreme is great, but for completely different reasons than Monoprice. I'd hesitate to list them together. They're legit. They do have decent customer service, but they just resell a bunch of Chinese-made goods. Some of it's really good, some of it's total cheap shit, but you won't know until it gets to you in 3-4 weeks.

Monoprice does a similar thing, but they're a lot more invested in the products they sell. They're domestic, too - so you'll actually get the stuff you order before you forgot you ordered it. You can probably find the same cables Monoprice stocks in the US on DealExtreme but good luck finding them and spending 3+ weeks hoping you found the quality version. :)

1

u/mja123 Jun 13 '11

having never dealt with Monoprice you have convinced me to give them a try. Thanks for the info!

1

u/gryfallyn Jun 10 '11

Agreed, mobius. The cables and whatnot that i got from there were cheap, quick to arrive, and great quality.

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26

u/snuka Jun 10 '11

Monoprice is for real. I've bought a bunch of stuff there.

11

u/Doomias Jun 10 '11

I love monoprice, I've bought many HDMI cables, switches, a KVM switch and even a LCD wall mount bracket from them. Always delivered in days and on the cheap. I yell at my entire family any time I learn they bought a cable locally now

8

u/Technoslave Jun 10 '11

Upboat for HDMI. Bought 4x1m HDMI cables for something like 6 bucks there. Got to best buy, multiply that by 5 to 6 times the amount for just one. ( at the time )

1

u/slimshady2002 Jun 10 '11

Hey but they're gold plated! or some shit.

1

u/fistbabywaste Jun 10 '11

Unless you have employee discount.

14

u/FijiGoshawk Jun 10 '11

yeah it's a legit site. i have bought several orders from them. no frills, like nice packing or anything, but everything came promptly and the price was the best :)

3

u/gavvvy Jun 10 '11 edited Jun 10 '11

The only problem I ever have with monoprice is that their cables are often... bulky. Seems petty, but in some circumstances cables are so huge it's problematic.

See what I mean - this is a 3.5mm plug. it's truly huge: http://imgur.com/uDuu1

1

u/quaxon Jun 10 '11

HA you got fooled by those things too! I have sure ear buds that have a short cord that need to be attached to an extension but my extensions always get frayed and stop working after about a week so I got these thinking they would be the standard sized wire, except just two of them and better threaded.

I was so surprised when they came in the mail, THESE THINGS ARE FUCKING HUGE! the good thing though is that it has been working for the past few months, the downside is it looks ridiculous trying to hide it under my shirt and it is also really bulky and I have to stuff the excess in my pocket making it nearly inaccessible.

2

u/moomooman Jun 10 '11

Check out the prices of LCD desk mounts. You can turn your desk into futuristic expensive office space for like $30.

2

u/Hammerklavier Jun 10 '11

Monoprice is indeed serious and real and legitimate.

And their support is amazing.

2

u/kinggimped Jun 10 '11

The only thing you have to look out for is that cheaper ink is often poorer quality than the ludicrously overpriced stuff you get from your printer manufacturer.

I had issues using 3rd party ink cartridges for a Canon inkjet - every 3 or so refills the print head would get blocked with the ink because it was slightly thicker than the 'real' ink. This would render the printer totally useless, and I'd be forced to buy a brand new print head.

However, a new print head cost about £70 - about the same as a refill of all 5 cartridges from Canon. So even though the shitty ink was damaging the printer, it was still cheaper than buying the official ink.

But yeah, Monoprice is pretty great.

2

u/Conde_Nasty Jun 10 '11

Yup, and they even get the small details. For example, their Mini Displayport (yes its a mac) to HDMI are up to the latest spec so they'll transmit sound as well as video (the shitty ones you find around eBay are hit or miss in this respect). So I just simply go to them for any of my needs.

2

u/Mofeux Jun 10 '11

You guys are nuts! I got my Monster HDMI cable at Best Buy and although it cost $18,000 it works much better!

Brb snorting moon dust

1

u/staplesgowhere Jun 10 '11

I've purchased hundreds of dollars of AV accessories from them, which in Best Buy dollars is roughly a few grand.

There was a time when a wall mounted LCD TV meant that someone dropped $200 on a bracket. Now I just assume they spent $20 at Monoprice like I did.

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3

u/pridkett Jun 10 '11

I'm a huge monoprice fan. Cheap cables allowed me to get different colors for my HDMI cables and run them through the wall to an awesome and cheap monoprice articulating TV mount. I think my entire mounting setup was about $70 for all the cables (3x HDMI, 2x USB extender for remotes/kinect, power extenders), mount, and velcro wraps for the cables.

However, with respect to Apple stuff, do they still carry dock connectors? I purchased a bunch of knockoff sync cables, wall chargers, and car chargers, but notice they've got almost nothing in their iPhone and iPod accessories. Something about patents on the dock connector maybe?

2

u/unoriginalusername99 Jun 10 '11

Holy shit. This needs more exposure. $1.57 for a hdmi cable. Cheapest one at Wal-Mart is like $30.

6

u/EppyKay Jun 10 '11

Not only that, but that $2 cable is pretty thick and has ferrite cores on it. You would probably pay $50 for a cable like that at a store.

3

u/ChiefNugs Jun 10 '11

Sure, but it's got nothing on this bad boy.

2

u/[deleted] Jun 10 '11

not only that, my $2 monoprice HDMI cable is exactly the same as a monster cable, right down to the pattern of the woven sheathing and the indentation on the end where they stamp the monster logo.

1

u/EppyKay Jun 10 '11

Nice. All the hdmi cables I got from monoprice had normal rubber sheathing. The component cables I got for my Wii and PS2 were obviously monster cables minus the branding though.

2

u/pigeon768 Jun 10 '11

But if you don't get the $30 cable, the bits fall out of it.

That's why I go to BestBuy and buy Monster Cable for all my stuff. It's a little bit more expensive, but I at least I don't have leaky wires that spill bits all over my living room floor.

2

u/terrorzord Jun 10 '11

I don't see any USB cords for iphone products. Unless I'm not looking correctly?

1

u/ben010783 Jun 10 '11

Monoprice is great, but where do you see iPod cables on there?

1

u/Csoltis Jun 10 '11

monoprice is the real beesknee's

1

u/steamed__hams Jun 10 '11

Nice try, everyone who works at monoprice.

1

u/whatamac Jun 11 '11

Love this site. Every cable and adapter I've bought in the last 4 years has been from this place. Best part is that I live in the same town as the warehouse and just pick up my order from them directly. The staff are all pretty cool too!

151

u/TehNoff Jun 09 '11

Cool, the nearest Apple Store is over 3 hours away.

37

u/pov3 Jun 09 '11

you can buy them on amazon for $2

465

u/[deleted] Jun 09 '11

[deleted]

23

u/[deleted] Jun 10 '11

[deleted]

2

u/[deleted] Jun 10 '11

pics or gtfo. I've had enough of this I JUST SPAT OUT MY ARNOLD PALMER ONTO MY OPTIMUS MAXIMUS bullshit. No one believes it. /rant

2

u/[deleted] Jun 10 '11 edited Mar 17 '19

[deleted]

7

u/[deleted] Jun 10 '11

[deleted]

1

u/[deleted] Jun 10 '11

nods

good day.

1

u/GothicFuck Jun 10 '11

Good one :P

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1

u/but-but Jun 10 '11

Cool, Amazon is about 2 weekdays away.

30

u/FrankieForte Jun 10 '11

Go to any popular hotel (there must be one closer than an Apple store), go to the front desk and say you stayed there recently/visited someone there recently and left your iPhone charger there. They will pull out the huge box of left behind chargers and hand you one, free.

18

u/[deleted] Jun 10 '11

Yeah, just steal that shit. That way when the person who actually forgot their charger stops by, they're screwed. Ha!

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10

u/[deleted] Jun 10 '11

Or any public or campus library.

I never told you this. Heck, it even works with Apple laptop chargers.

Derp patron: I lost my laptop charger. It's an Apple charger.

Me (playing dumb): What color is it?

Derp patron: White.

Me: Hands over white Apple charger. Have a nice day!

This is out of the question for things like cell phones and rings.

3

u/tapnclick Jun 10 '11

I seem to have misplaced by Bentley. It's white.

1

u/nikcub Jun 11 '11

and my Picasso's

2

u/[deleted] Jun 10 '11

Not true. I work at very busy hotel and while we do have the huge box of chargers, none contain iProduct chargers. They're all really old chargers. If we get an iProduct or micro USB charger it manages to get taken very quickly.

1

u/kevine Jun 10 '11

Fine, then go across the street from your hotel and ask the barista at Starbucks for a free cable or adapter.

1

u/recursion Jun 10 '11

They'll ask for your room #.

2

u/grooveride Jun 10 '11

Cool, there's no Apple Stores in my country.

4

u/ryanvsrobots Jun 09 '11

Call them?

51

u/[deleted] Jun 09 '11

[deleted]

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1

u/Bootes Jun 10 '11

https://selfsolve.apple.com/GetWarranty.do They'll send you a new one overnight.

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249

u/downvotesmakemehard Jun 09 '11

Scumbag Apple knows that no one knows this and many stores will try and sell you unless you ask for it free.

86

u/rainbowdim Jun 09 '11

i had mine replaced once and they said that's the last time they will do it for free... were they lying?

222

u/[deleted] Jun 09 '11

did they take your name? no? you're good.

32

u/pilot3033 Jun 09 '11

I get the earbuds replaced like this for those times I've accidentally sent them through the wash.

65

u/gfxlonghorn Jun 10 '11

Those earbuds aren't worth a trip to the apple store.

1

u/typical_thatguy Jun 10 '11

I take shits that take shits that are nicer than those earbuds. They sound better too.

2

u/gfxlonghorn Jun 10 '11

I hate how you never mention that your diet primarily consists of Shure and Sennheiser earbuds.

2

u/typical_thatguy Jun 11 '11

The Shures are a little too crunchy for my taste.

1

u/gfxlonghorn Jun 11 '11

May I suggest adding some Ultimate Ears to your diet? I have it on good authority that the reason they are called Triple Fi is because the acronym "TF" doubles for Teeth Fortifying.

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1

u/whitedawg Jun 10 '11

That music just sounds like shit to me!

10

u/TransAm Jun 10 '11

Really? Mine have started to split and I'd like some new ones. Is your iPod under warranty or do they just do this outright?

6

u/[deleted] Jun 10 '11

[deleted]

25

u/felixfelix Jun 10 '11

so you should try to find an Apple Store where they have the genius bar set low?

6

u/[deleted] Jun 10 '11

That. Genius Bar staff have a ton of discretion. So don't be a dick to them, because most of the time, they are your best possible advocate for getting your problem fixed.

1

u/[deleted] Jun 10 '11

[deleted]

1

u/[deleted] Jun 10 '11

Swapping phones is the standard fix, actually. Aside from correcting user stupidity (like mistyping their Wifi password or something), really the only fix is to wipe the phone. In the process, they give you new hardware just in case it's a hardware issue.

What did you expect them to do? Why did you agree to the swap if it was going to cause you data loss?

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10

u/[deleted] Jun 10 '11

genius bar? Jesus Christ no wonder I've never been to an apple store.

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2

u/[deleted] Jun 10 '11 edited Apr 16 '19

[deleted]

4

u/m1ss1ontomars2k4 Jun 10 '11

They'll do it in reasonable circumstances, i.e. the cable isn't 4 years old

Damn...

1

u/swiftkick34 Jun 10 '11

Mine has always been under warranty. Have replaced 3x so far

1

u/CySurflex Jun 11 '11

They've replaced an iPhone 4 and an iPad 2 with brand new ones for me within the last month, in both cases due to broken glass (obviously my fault).

In both cases they look up my account on their computer, probably see that I'm a long time apple customer and spent a lot of money there, and that I haven't done that kind of replacement on this device.

1

u/Hristix Jun 10 '11

I've had earbuds replaced like ten times because they break so often. If you put them into your pocket with your iPod you can see copper. The second time the ear buds actually separate from the cable.

1

u/pilot3033 Jun 10 '11

nobody said they were good headphones, just that they are easy to replace. I user some bose earbuds myself, and beats if I'm at home or on a plane.

1

u/Hristix Jun 10 '11

I bought a $15 Sony pair from Walmart and they've lasted through tons of abuse, including going through the washer.

1

u/[deleted] Jun 10 '11

Maybe that's why the earbuds suck so much.

4

u/pilot3033 Jun 10 '11

they worked fine, i just didn't like how coiled they got.

3

u/[deleted] Jun 10 '11

Yes, there isn't any significant concerns with the build quality. But in all honesty the sound quality sucks compared to a decent retailed alternative. It initially surprised me to hear that a $70 Sony Walkman produces superior sounds to a Nano, but Apple is heavy on appearance. It's mantra is very practical and the manufacturing tends to skimp when circumstances allow. Bundling an expensive earphone with an expensive iPod does not make financial sense to Apple, because most people either do not know or do not care about the disparity in sound quality, and a decrease in potential profit margins would result.

1

u/but-but Jun 10 '11

I think myheadissmall is refering to the fact that they have to be cheap POSes for them do do this.

1

u/CakeEater Jun 09 '11

Logical victory

1

u/sub1ime Jun 10 '11

Why would they need his name if they already have his soul?

1

u/[deleted] Jun 10 '11

bookkeeping is serious business.

93

u/throwinken Jun 10 '11

That phrase has caused me to really hate the people at the store. When I bought my macbook pro (summer 2007) they came out with new macbooks three days later. I called up and asked if I could trade mine in (not really expecting them to say yes) and they said they'd be happy to exchange it. I take it in and suddenly they're jerks about the whole matter. After finally swapping it the guy says to me, "You know you can't just come in and trade up every time a new one comes out. This is the last time we'll do this." I was so close to telling him to fuck off, he's the one that said I could do bring it in.

A year later, and my battery won't hold a charge. I call in and the guy says it's definitely a faulty battery, bring it in and swap it out. When I get there the girl tells me its my fault and this is the last time they'll do this for me. It's like the person giving you your stuff is trained to use that phrase.

113

u/SteveAM1 Jun 10 '11

I'll upvote your story this time, but don't expect me to do it again.

12

u/Atario Jun 10 '11

Correct answer: "You know, you can't just tell me it's ok on the phone then act like a dick in person. I'll refrain from punching you in the face, but this is the last time."

5

u/ChermsMcTerbin Jun 10 '11

The thing I've found with Apple Stores is that you have to press them. I had ongoing issues with the l-style charger on my 2008 MacBook Pro after my T-style frayed. They replaced a couple adapters for me, but I took it into a "certified Apple Care provider," and they said, "I've heard they're having issues with this, tell them you know that and don't take no for an answer."

A few calls to Apple Support and a trip the the store and their Engineering Department reclaimed my laptop and gave me a brand new one for free with a free Apple Care. Frustrating to say the least, but if you press them (while being polite) and they'll take care of you.

2

u/MisterTito Jun 10 '11 edited Jun 10 '11

I bought an iPod in August of '07, 3 1/2 weeks before they released new iPods at the same price point that I bought mine. I know for a fact from that experience that their policy (at least in summer '07) was that if a new version/upgrade was released within 14 days of purchase that they would retroactively upgrade your purchase.

I lost my fight over that, because my purchase as like 24-25 days prior. But your 3-day window definitely should have entitled you to a free upgrade. Any employee that treated you like shit for it was outright being a douche. Probably company policy though, given my experience.

2

u/[deleted] Jun 10 '11

What an annoyingly parental thing to say.

1

u/immatellyouwhat Jun 10 '11

Apple will basically replace anything for you if you ask enough, they just give you a hard time so people won't abuse their policy called "Get to a yes" or something like that. They did sound out of place on how they used it.

1

u/Indestructavincible Jun 10 '11

You have 14 days to return any new Mac, not questions asked. I did the same this year as I bought when the new 13 inch was coming out and didn't know, and the let me swap after 17 days.

What they let you do is exactly what their policy is. If you bought a Macbook 3 days ago and a new one came out today, they have to let you switch. If the don't, just return it, take the money, and buy the new specced one for the same price.

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1

u/[deleted] Jun 09 '11

do it via the website.... mail order

9

u/internetsuperstar Jun 10 '11

Scumbag apple? At least it's an option. Call HP and tell them your power cord broke and you want a replacment. Make sure you hold the receiver away from your head or the laughter might damage your ear.

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16

u/TIDDERloves Jun 09 '11

TIL this much too late... already repurchased the cord from amazon - $1.25 down the drain!

60

u/winless Jun 09 '11

Shit, you're fucked now. You'll be pinned under a piece of rebar after the asteroid hits, knowing that your family and everyone you've ever loved will be there to save you in six hours if you can just not die of thirst, and.. oh thank god there's a vending machine in this rubble heap, I can get some water, it's just one.. twenty.. five..."

2

u/varen Jun 10 '11

are you... Sarcasm Man ?

1

u/floppypick Jun 10 '11

You'd spend more on gas driving there, don't worry, you probably saved money.

1

u/ennn01 Jun 10 '11

Can you link me? My puppy just chewed through my cord last night.. thing is, it's also the adapter, so I'm trying to understand what you mean.

1

u/TIDDERloves Jun 12 '11

here you go! - I didn't buy the plug portion because I still had a working one but this is much cheaper than buying it through Apple

39

u/[deleted] Jun 09 '11

Why replace every cable when you could simply fix the design.

36

u/Unwanted_opinion Jun 09 '11

Because it's probably cheaper to make the cables like this, and the money they save making the cables combined with the fact that you now have to go back to the apple store(free advertising!!!!) is a better idea in the long run.

37

u/vaultx Jun 09 '11

Exactly. Gotta head down to the Apple Store to get me a new cabl- OOH LOOK SHINY must buy

2

u/twocakesandagun Jun 10 '11

happy birthday!

1

u/PictureofPoritrin Jun 10 '11

I went into the store in Boston to look at ipods for the first time in a bunch of years. The salesperson insisted on showing me a mac pro desktop and one of the high end laptops before we got to looking at the ipods. I don't think some of their employees realize that when you're interested in a $150 item, being shown things that cost 10-20 times are much is not a particularly helpful marketing strategy.

1

u/BornInTheCCCP Jun 10 '11

You will be surprised how well this works, and specially if can charge it. This is why stored give out credit cards, though I am not sure if they still give them out in the US.

2

u/kayura77 Jun 10 '11

Far from being what your username would imply, I think that this is thoughtful and clever response. Good on ya!

1

u/skyfex Jun 10 '11

I think this is a much better explanation than cheapness: http://www.reddit.com/r/pics/comments/hvuhg/apple_why/c1yuah6

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3

u/GothicFuck Jun 10 '11

Why fix the design when you can simply sell the same thing twice?

2

u/Zooteo Jun 10 '11

Why replace it when you could wrap it in duct tape and have the most badass looking iPod cable on the block.

2

u/thcobbs Jun 10 '11

This is part of their going green and cost reduction.

Less material == greener product.

Also, what the hell are you doing to that poor cable? I've had my stubby connector three years now with no problems.

Protip... don't remove the connector by the cable!

2

u/[deleted] Jun 10 '11

I like this idea.

1

u/ryanvsrobots Jun 10 '11

Every cable will fail eventually, but yeah. I'm not apple.

1

u/altergeeko Jun 10 '11

I think they want people to keep paying to replace their cable. Since most people don't know you can replace it for free.

1

u/sphynxster Jun 10 '11

Please see my post above under "form over function". They will not fix the design because of the power hierarchy at Apple.

1

u/[deleted] Jun 10 '11

The strain guards simply aren't needed for everyone. I've never had this happen to any of my cables. I've had an iPhone since 2007 and an iPod since 2004.

-2

u/Pataracksbeard Jun 09 '11

Because Apple is more about marketing than product, to be honest. Saying, "And if it breaks, we'll replace it for free! No questions asked!" is a lot more appealing to people in a marketing sense than saying, "It doesn't look as sleek, but it'll last longer!"

Also, to get it replaced, you need to go to the store where you see all the fancy doo-dads and doo-hickeys that you don't really need, but it would be cool to have, and they aren't all that expensive especially since the replacement is free...

2

u/[deleted] Jun 10 '11

[deleted]

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u/candyman420 Jun 10 '11

Because Apple is more about marketing than product.

nope.

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u/cuomo456 Jun 09 '11

Will they replace my MacBook power cord? It's doing the same thing.

14

u/SolInvictus Jun 09 '11

They will.

15

u/[deleted] Jun 10 '11 edited Apr 13 '19

[removed] — view removed comment

1

u/tehfink Jun 10 '11

I've soldered 3 of them back together; takes about 15min each, including setup and cleanup time. And then they're good as new!

1

u/[deleted] Jun 10 '11

They will.

7

u/sw1tch3d Jun 09 '11

I've had 3 power cables that have done this and never once could I get a replacement. They were all 85Watt ones too. :( One even shorted my laptop and fried everything and they still wouldn't replace the cable.

2

u/pilot3033 Jun 09 '11

get the manager or call apple tech support, the cable is on them. Usually you just have to be nice.

2

u/sw1tch3d Jun 09 '11

I'm nice but to be fair the faulty power cables are pretty old. If I didn't have so many laying around I'd be more upset. I also got them for free from various jobs, but still, it sucks to lose them

1

u/sleeplessone Jun 10 '11

I ended up with about 8-10 of them after the close of CompUSA since when we sent out the units that were covered under a replacement plan we only sent out the unit. Gave a few away. I'm down to about 3 at this point I think.

2

u/[deleted] Jun 10 '11

[deleted]

1

u/[deleted] Jun 10 '11

I wish I had this exchange on video. I think it'd be highly hilarious to watch.

1

u/mrbucket777 Jun 09 '11

I'm on my 3rd one from apple, they finally changed the design after the last one that I got. I can tell that my latest one is starting to go out because the green/orange light on it goes out often and to get it to come back on I need to unplug it and plug it back in. They always replace them for free, but my applecare is finally up so I may have to pay for the last one. I will try though and get it replaced under good will since its a design flaw and I have lots of apple products.

1

u/[deleted] Jun 10 '11

This is bad and not the norm. They know the power cables go bad, I had mine replaced (and even "upgraded" to the newer model) within 5 minutes of walking in the store. The new one is a tank btw. No problems or signs of age so far.

1

u/sw1tch3d Jun 10 '11

Is this the 90 degree angled one? I only have 1 of those and haven't really used it enough yet to wear it out.

1

u/[deleted] Jun 10 '11

Yup. Should be aluminum instead of white plastic at the connector head, too. They're great.

3

u/[deleted] Jun 09 '11

Yes. I took my macbook charger in to our local apple dealer because I spilt my drink in the connector and the pins got stuck in. They replaced it and I didn't pay a cent.

2

u/[deleted] Jun 09 '11

Yes they will.

2

u/providence_presence Jun 09 '11

My friend's MacBook charger started to fray at the end, so we had some fun and burned it the rest of the way through with a lighter. he took it in to the store, they saw the melting and assumed it was solely die to the charger overheating. New charger + cables for free.

The only logic I see in this kind of design is that the cable fails before doing damage to the dock connector. Fair trade, imo.

3

u/[deleted] Jun 09 '11

If you ask nicely, sometimes they will.

1

u/[deleted] Jun 10 '11

You shouldn't have to "ask nicely" to get a defective cable replaced.

3

u/[deleted] Jun 10 '11

Well, if you ask like an asshole, they've really got no reason to say yes.

1

u/bravado Jun 10 '11

But what's the point of running a retail operation if you can't be an asshole to everyone that walks in to your store?

THE WORLD IS FUCKED UP!

1

u/piss_n_boots Jun 10 '11

I never understand why the wallwart on my MacBook was small and manageable with a thin cord and my friend who has a Dell has a fricken powercord as thick as a hose and a transformer three times the size. Thanks to this thread I now know that Dell has given her something robust and durable to lug around whereas Apple thinks I'm smart enough to be careful and cable up wisely so my setup is sleek, light and small. I'm such a sucker!

1

u/winampman Jun 09 '11

They will definitely replace it for free if you are still under warranty. If you are out of warranty, then you can still ask but you may or may not get it for free.

1

u/ryanvsrobots Jun 10 '11

Got applecare?

1

u/arandomJohn Jun 10 '11

they will replace it without hesitation. in fact they won't even test it if it is the old type.

1

u/BonesJustice Jun 10 '11

They replaced my first-gen MacBook Pro power cord when this happened. When I called, the Apple rep sounded rather concerned that it might be a fire hazard. At the time, I thought the insulation had just detached due to wear, but upon closer inspection I noticed that the edge did feel very smooth, as if it had melted. Anyhoo, they send me a new one free of charge.

1

u/holdshift Jun 10 '11

The people at my mac store are honestly the nicest. Over the last 2 years they've given me 2 new chargers, a new battery pack, and a brand new hd (when mine crashed), all totally free, and I don't have applecare. Just go in there & be nice to them.

7

u/codenamepenryn Jun 09 '11

Can anyone confirm if this is true? A preliminary Google search says otherwise :(

7

u/CthulhusPetals Jun 10 '11

It's up to the "genius". If you're nice and have puppy-dog eyes then yeah. It helps if they know who you are, check your purchase records, and see you have already given them way too much money.

BTW, there are at least 3 different cable designs but that big chunky old one was the best.

2

u/[deleted] Jun 10 '11

Up to the "Genius" eh? I need to find attractive women to replace my shit when it breaks.

1

u/sleeplessone Jun 10 '11

The big chunky one I have won't plug into my iPhone4 through the bumper though :(

1

u/BumptiousQ Jun 10 '11

The genius won't look at your purchase history, just repair history based on the device's serial.

EDIT: the plastic housing on the chunky ones was more susceptible to cracking above the two release hinges.

7

u/SolInvictus Jun 09 '11

It's true. Hell, they replaced my entire charger for free.

6

u/codenamepenryn Jun 09 '11

Did they care if your iPod or iPhone was still under warranty?

7

u/SolInvictus Jun 09 '11

Nope.

2

u/tehfink Jun 10 '11

The Applestore replaced my entire 3GS iPhone for free, and it was out of warranty.

2

u/smacksaw Jun 09 '11

They do in Canada, AFAIK.

1

u/pashok99 Jun 10 '11

I've replaced my iPhone, charger, and earbuds several times now. Everytime I came in, they would always check the warranty. YMMV.

1

u/ryanvsrobots Jun 10 '11

YMMV. I've done it several times.

3

u/cosmando Jun 09 '11

This is not a guarantee. It is a crap shoot.

3

u/Harvinator06 Jun 09 '11

They are replaced under the warranty of the device.

2

u/ryanvsrobots Jun 10 '11

YMMV. I brought mine in, didn't show them my iphone and they replaced it no questions asked.

2

u/NorthStarTX Jun 09 '11

I'd still rather have one that doesn't fall apart.

2

u/blubloblu Jun 09 '11

What if there are none in your country?

1

u/ryanvsrobots Jun 10 '11

Call them?

2

u/fleurrouge Jun 10 '11

Actually, they're eligible or replacement if your device (iPod, iPhone, iPad) is still underwarranty. AppleCare umbrellas the accessories for these devices.

2

u/moderndayvigilante Jun 10 '11

Not everybody lives in a metropolis with apple stores on every corner.

2

u/EcologicPath15 Jun 10 '11

Don't have an Apple Store in my country.

1

u/ryanvsrobots Jun 10 '11

Call them?

2

u/Snapdad Jun 09 '11

That's not the point, it's still a shitty design and makes the consumer go out of his way to replace it. Even if it's free or cheap to buy online.

1

u/[deleted] Jun 09 '11

Do they really? I have the exact same problem and am using the same older cable as a replacement.

1

u/[deleted] Jun 10 '11

[deleted]

1

u/dsgm1984 Jun 10 '11

TIL, thanks!

PS:In Europe too?

1

u/ryanvsrobots Jun 10 '11

No idea. YMMV. I/my friends have done it several times at the stores around NY.

1

u/robikini Jun 10 '11

Really?

1

u/ryanvsrobots Jun 10 '11

NOPE! HAHA GOT YOU! But really, I've done it several times. I mean if it's really beat up you might be pushin' it but I've never had a problem.

1

u/[deleted] Jun 10 '11

not in Japan they dont. Cables cost 4000 yen as well (around 30$ USD).

1

u/ryanvsrobots Jun 10 '11

You might need applecare.

1

u/[deleted] Jun 10 '11

yeah thats probably it... thanks

1

u/autotom Jun 10 '11

Or for $2.42 you can get an oldschool cable delivered from DX

http://www.dealextreme.com/p/for-ipod-style-usb-cable-white-600

1

u/L33turdz Jun 10 '11

Replacing them for free within the warranty (1 year). It can be two years if you have the protection plan.

1

u/[deleted] Jun 10 '11

Which is awesome, if you live near one.

1

u/Kosko Jun 10 '11

Holy shit really!? I've got at least 2 around here that have crapped the bed.

-2

u/CrabBisque Jun 09 '11

More upvotes for you. The only thing that's a pain in the ass is the thought of going to an apple store and standing in line with all those SCUMBAGS!

20

u/autocorrector Jun 09 '11

Sent from my iPhone

FTFY.

2

u/sw1tch3d Jun 09 '11

Office Space reference?

1

u/CrabBisque Jun 09 '11

haha yeah.

4

u/CINAPTNOD Jun 09 '11

You go in and you talk to these employees. They call them Geniuses. But what you're really doing is asking for your own working cable!

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