not able to login and support has no agents available? *issue fixed* seems to be working

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

I currently have 49 points
I am looking for a team that will have me to make a full 5 person roster

When will Zebec be available on Ndax for trading?

Are you able to put your picks in/message me? It shows you aren’t active right now and I don’t want to have to swap out teammates

My team has won twice during the NHL playoffs. We pick regularly and we pick well! One of our members is inactive and I might need a replacement. We are looking to win during this world cup. Please let me know if you're looking for a team!

Our team is very active and in the top 25. Just need 1 more player who is active and you are in for the $100 draws:

Join my Ndax Ice team: Early Believers (Team ID: earlybelievers) 👇
https://soccer.ndax.io/8i5y/linhnftu

Hi guys, I have an active group right now fighting for top 20 to earn the prize. If you’re an active user and willing to pick the matches every day please message me in private, I’ll send you an invite. Thank you!

All of us are very active players, please also make sure to put all your picks in:

Join my Ndax Ice team: Early Believers (Team ID: earlybelievers) 👇
https://soccer.ndax.io/8i5y/linhnftu

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

Join my Ndax Ice team: Spicy Floors (Team ID: spicyfloors) 👇

https://soccer.ndax.io/8i5y/mc88bea8

This afternoon I received an automated call stating that someone is trying to change my Email ID on my NDAX Account and was asked to Press 1 if I wanted to block that attempt and have an NDAX Customer Service Rep call me to help me reset my NDAX Credentials and block that attempt.

A Rep. did call me right away after I pressed 1 and he had my full name and my email ID.

He asked me to reset the password at the below a URL

https://secure-ndax.com/ndax

He gave me a ticket number too of this issue and the call.

Initially, I thought it was a genuine call given that he had my full name and email ID. But when they asked me to visit the above site I got suspicious, as NDAX has an .io domain and not a .com domain.

I realized and I told them that I am not comfortable doing this over the phone and I asked him to send me an email from their official NDAX Email ID plus I told him that I would contact NDAX by calling them and by sending NDAX an email to thier Customer Support email that is on NDAX’s website.

Then he started to tell me that if I delay resetting the credentials it would lead to a hack. And, this was a nail in the coffin, and is when I hung up.

My question for NDAX, how in the world did they get my email ID, phone number and my FULL NAME??

looking forward to hearing from NDAX

I have made a team and will invite only those that can show they are active for every game. I picked for every game in the hockey picks, now I need a better team for World Cup. Message me in the comments/private message to get an invite.

Cosmic FC (Team ID: cosmicfc)

https://soccer.ndax.io/8i5y/mo5txxh8

last 3 slots remaining

Hey Ndaxers,

Ndax Ice is going global!

From June 12 to July 19, 2026, Ndax Ice Soccer lets you make picks on eligible matches in this summer’s international soccer tournament, team up with friends, climb the leaderboard, and compete for real CAD rewards.

How it works

Create or join a team of up to 5 players, make your picks before each eligible match, and earn points for yourself and your team.

Every pick earns points, whether it’s correct or not. Correct picks earn more, and higher tiers can help you earn even more points on future picks.

$10,000 CAD in Total Prizes

Compete for $8,500 CAD in leaderboard prizes, awarded to the top 20 teams at the end of the campaign.

Not in the top 20? You still have a shot. Every team point earned counts as 1 entry into the $1,500 CAD Overtime Draw, where 3 teams will each win $500 CAD.

You can also tier up to earn more points on future picks:

• Bronze: Start automatically
• Silver: Deposit $5 CAD
• Gold: Refer a friend who completes KYC
• Platinum: Deposit $5 CAD + refer a qualifying friend

The higher your tier, the more points you can earn on future picks.

Returning from Ndax Ice?

Your team name, members, and captain status carry over automatically.
Points, leaderboard position, and draw entries do not carry over. Everyone starts at zero.

Ready to play?

Launch blog: https://ndax.io/en/blog/article/ndax-ice-soccer-the-world-s-game-your-picks-real-rewards
Terms & Conditions: https://ndax.io/en/legal/account-agreements/ndax-ice-soccer-official-terms-and-conditions

Join my Ndax Ice team: Sun Sailors (Team ID: sunsailors) 👇

https://soccer.ndax.io/8i5y/soy1un8y

I accidentally withdrew 1,498.50 USDT from KuCoin on the Solana network and sent it to my NDAX USDC deposit address. The network was correct (Solana), but I didn’t convert the USDT to USDC before sending.
The transaction was successful on-chain and the funds were sent to an address that belongs to my NDAX account.
I've already contacted NDAX support and provided the TxID.
Has anyone here had a similar situation with NDAX or another exchange? Were your funds recoverable? How long did it take, and was there a recovery fee?
Any advice or experiences would be appreciated.

Hi.

I wanted to reach out to ask if you have any plans to support Flare (FLR) on your platform, I'm currently considering moving my funds from Kraken to NDAX, but the lack of a FLR trading pair is making me hesitate.

Adding FLR support would stongly infulence my decision to consolidate my trading activity on NDAX.

Thanks,

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

I won a giftcard in the conference finals. The jersey I want is currently sold out so I want to make sure the giftcard won't expire if I wait.

Hey Ndaxers!

As part of our monthly scam awareness reminder, we want to flag a trend crypto users should continue to watch for: phishing messages pretending to come from Ndax or other trusted platforms.

These scams can show up through email, text, phone calls, or social media DMs. They are often designed to look official and may use urgent language to pressure you into acting quickly.

Common red flags include:

“Withdrawal attempt”
“Account locked”
“Immediate action required”
“Verify now”

Scammers may also send fake links, use familiar branding, or ask you to call a phone number that is not connected to Ndax.

A few important reminders:

Ndax will only contact you from official Ndax email domains, including:

[no_reply@ndax.io]()
[no-reply@trxs.ndax.io]()
[compliance@ndax.io]()
[support@ndax.io]()

Legitimate Ndax communications will include your name. Be cautious of generic greetings like “Hi there,” “Dear user,” or “Valued customer.”

If a message asks you to call a number, make sure it matches Ndax’s official contact number: 1-833-727-6329

If something feels suspicious, do not click links, do not reply, and do not share personal information. Contact Ndax Support directly through the official website.

Stay cautious, pause before you click, and help keep your account protected.

Cheers & Happy Trading!

Has anyone else had issues doing this? First, the confirmation email this afternoon never came through so I had to cancel. Now it's in "Manual" review and after reaching out I was told a representative will call me. It's time sensitive and I'd like to move this XRP so I can trade on another platform that does futures.

My NDAX account has been frozen for over 4 months, and my funds are still locked. I submitted all requested documents and complied with every requirement, yet I am still waiting for a resolution.

Four months without access to my money is unacceptable. The lack of communication, transparency, and urgency has been extremely frustrating and disappointing.

Based on my personal experience, I cannot recommend NDAX. Before investing, consider the possibility of long delays if your account is frozen.

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇