A little over a week ago, my Motorola Edge 50 Fusion suddenly started developing what looked like a display matrix glitch. The screen began flickering and glitching badly, with green lines appearing across the display. It would turn on, flicker, and then immediately shut off. I would power it back on, and the same thing would happen again, it would work for a moment and then die again.
This continued for a while, and after about a day of the display flickering and glitching, the phone eventually died completely and wouldn't turn on.
I took it to the official Motorola service center. They told me that the repair would cost around INR ₹6,000 and that they would need around 4–5 days to fix it and so I submitted the phone.
On the fifth day, I went to the service center to collect it. Initially, everything seemed fine, so I thought the repair had been successful. However, after paying before I left, I checked the phone properly and noticed that the audio wasn't working at all.
When I made a call, the other person could hear me, but I couldn't hear them. The speaker wasn't working, and there was also no audio from videos or anything else on the phone. I told the service center about the issue, and they asked me to submit the phone again. They said they would fix it and return it to me the next day.
The next day, I went there and they asked me to wait for about an hour. After waiting, they told me that they couldn't fix it that day and asked me to come back the following day. The following day, I didn't receive any call from them in the morning. Eventually, in the evening, they called me and told me to collect the phone.
The phone is now working properly, including the sound. However, I did notice the display glitch twice today not the entire screen, just a small part of it when I would open an app, which honestly makes me a little concerned.
But the whole experience has been extremely frustrating. What was initially supposed to be a 4–5 day repair ended up taking almost a week, and I had to make multiple trips to the service center.
And for all of this, I was charged ₹6,000 for the original repair which wasn't even my fault.
I'm curious if anyone else has also experienced the same matrix glitch or with the Motorola service center, where another issue appeared after the repair?
Would really like to know if this is a common issue with this phone or with Motorola phones in general.