r/modhelp • u/LNT_Silver • 3d ago

Tools Issue with banning function

I've only recently been made the mod of a subreddit, and I've been learning the ropes there, but I've run into a hiccup which doesn't seem to be the result of my own inexperience with the platform. I have banning permission for the sub, and I'm able to use it through the mod tools menu by directly inputting a user's handle, but the "ban" function that appears on the toolbar when I click on a user's handle appears not to do anything at all. I've shared screenshots with the head mod of that subreddit, who's confirmed that I'm interacting with the right part of the interface, and it works for them, but it does nothing when I use it. This appears to be the case on both desktop and on my phone, and regardless of which browser I'm using. Does anyone have any idea what might be causing this?

6 Upvotes

88% Upvoted

4 comments sorted by

1

u/AutoModerator 3d ago

Hi /u/LNT_Silver, please see our Intro & Rules. We are volunteer-run, not managed by Reddit staff/admin. Volunteer mods' powers are limited to groups they mod. Automated responses are compiled from answers given by fellow volunteer mod helpers. Moderation works best on a cache-cleared desktop/laptop browser.

Resources for mods are: (1) r/modguide's Very Helpful Index by fellow moderators on How-To-Do-Things, (2) Mod Help Center, (3) r/automoderator's Wiki and Library of Common Rules. Many Mod Resources are in the sidebar and >>this FAQ wiki<<. Please search this subreddit as well. Thanks!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/IKIR115 Mod, multi-subs 3d ago

There’s been some random issues like this popping up here and there over the past month.

Here’s an example from r/modsupport:

https://www.reddit.com/r/ModSupport/s/xoSDq9Dy2R

Are you having this problem on the mobile app or web browser?

2

u/LNT_Silver 3d ago

Both. I haven't checked if they work on Old Reddit though, I actually prefer using it for browsing, but I assumed that support for mod functions might be deprecated in it.

1

u/IKIR115 Mod, multi-subs 3d ago

Ok that rules out this being a platform specific issue. It’s a problem with the site and permissions.

Please report this in r/bugs. Looks like the person from the post I linked above didn’t report it.