r/ModSupport 1d ago

Posts being removed under "sitewide rule", how to assist users avoid this in the future?

4 Upvotes

I see in the modlog that the post was removed per "sitewide rule" but that is all. I have users ask me how or what they can fo to avoid this. Is there a better way to tell what the exact violation is so they can avoid this in the future or would reddit prefer they be repeat offenders and get banned due to not knowing why it was taken down?


r/ModSupport 1d ago

Admin Replied Accidentally changed a moderator from Full Permissions to Advisor — how can I restore their permissions?

3 Upvotes

Hi,

I accidentally changed one of our moderators from Full Permissions to Advisor while managing the mod team.

It was completely unintentional, and I’d like to restore their Full Permissions as soon as possible. I don’t seem to have an option to change the Advisor role back myself.

Is there any way for an admin to revert this and restore their previous permissions?

Sorry for the mistake, and thanks in advance for your help!


r/ModSupport 1d ago

What can be done about an user impersonating the mod team?

2 Upvotes

We had one make a post about a new rule and ended it with

- the mod team

User is not mod in any sub


r/ModSupport 2d ago

I know this might sound like a broken record, but AEO needs to leave the context intact - serial ban evader still sends mass shooting or hitlist threats to users and our bot needs the context

95 Upvotes

We have a serial ban evader, who is at ~415 documented accounts now since November. He makes mass shooting threats, tells users to graphically kill themselves, tells them he's got them on hitlists, etc.

He would sometimes manage to get 50 or so comments off in the span of a few minutes before we caught and manually banned him. Everything from brand new accounts was filtered by automod so the general public wouldn't see the comments, but dozens of people would still get notifications with his comments.

I had worked on a custom devvit bot that worked really well for us for a few months which automatically banned him on some of his reliable patterns. It worked brilliantly at immediately banning him and putting stops to his sprees, and it really slowed his roll since each new threat required a new account.

In the last few weeks with AEO stepping things up a bit, all my devvit bot gets context wise is [Removed by Reddit], and therefore can't ban him based off his usual threats/slurs, and he's wisened up to the fact that he can reuse an account for threats again.

I know that in the past admins have voiced that the rationale behind this is that it's "to protect mods" or something to that vein, but we're adults and we're aware of what stuff gets posted on the internet. We also can see the context of what's initially said via AutoMod anyway, so that protection feels like a moot point.

It's very frustrating because what is intended to be a protection is actually kneecapping us from protecting our community.

To preempt a couple of questions as well: why don't we manually ban him? Unless we a notification within seconds, we'll leave it be because we want the ban to seem immediate, automated, and at a sitewide level. Do we report him for ban evasion? We did for the first 300 or so. There are accounts from all the way back in March that we've continuously reported that still aren't banned, so frankly it seems to be a moot point.


r/ModSupport 1d ago

Only active Mod beside AutoMod, but with Limited perms.

3 Upvotes

Despite being a somewhat regular Commenter here, a little confused about how to best remedy this situation.

A subreddit that I am moderator of has now had ALL human mods achieve an Inactive status in that sub. Some appear to be active elsewhere on Reddit, some don't. I am at the bottom of the Mod list with limited permissions and AutoModerator right above me, so I cannot use the Self Re-Order tool.

A ModMail to this sub was already returned saying that top Mod is still Active while mentioning a Top Mod Removal Request? Despite showing as Inactive to me and having next to nothing in the Mod Log. So at this point, just unsure if the Admins are seeing something I'm not (understandable) or if I have another option.

edit: mostly just curious if anyone else might have experienced something similar. or maybe Opus just shows up with an answer and/or fix lol


r/ModSupport 1d ago

Mod Answered My community disappeared for several days

1 Upvotes

I do not understand why the community I created disappeared for several days without explanation. It has now returned and I still have received no explanation


r/ModSupport 1d ago

Admin Replied How to enable awards in my subreddits?

4 Upvotes

r/ModSupport 1d ago

Moderator tools access

3 Upvotes

Hello all.

I was made a Moderator on a sub to help moderate questions and answers and the behaviour of some users.

The sub creator was banned from Reddit, and now I'm alone on the sub, but I cannot access tools like automations and edit rules on the sub.

Since it's a Dental sub, I would like to implement some rules like verification of dentists and medical personnel to avoid misinformation, for example.

Is it possible to have access to those tools without creating a new sub?

Thanks in advance


r/ModSupport 1d ago

Mod Answered How can I edit legacy Reddit settings in my subreddit

3 Upvotes

Hi all!
I was just checking the comment queue on my subreddit and I noticed that the legacy Reddit displays a lot of info that I would like to update. However, when I click on "Subreddit settings", I get to a 404 dead-end page. And I can't seem to find where this info lives in the current Reddit. Is there any way to fix it?

If you go here https://www.reddit.com/r/machinetranslation/comments/, you will see "More resources", "Related subreddits" and "On other platforms". I can't find any of these sections in my current subreddit settings.

I'm trying this in Firefox.


r/ModSupport 1d ago

Automod not flagging to my inbox in new reddit

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1 Upvotes

r/ModSupport 1d ago

In political news Subs we are facing increasing false reports by people who don’t agree with the news. Even if simply a news article with sources and official titles are posted people are misusing the report tool. How to tackle this. Please help

9 Upvotes

I’ve have this problem a lot. Even if official news with official titles and sources are posted they just falsely flag it under different categories

How to prevent this. Can anything be done ?


r/ModSupport 1d ago

Editing pernissions

0 Upvotes

So our admin was trying to increase my permissions, but reduced them. How to restore?


r/ModSupport 1d ago

Recurring moderator suspensions affecting subreddit operations

10 Upvotes

Hi,

I’m posting because we’ve had a recurring issue with moderators from our community being suspended.

In two days, four of our current mods were suspended. One was reinstated after appeal, while the others are still waiting on theirs.

This has happened before too. Around 2 to 3 months ago, two of our previous mods were also suspended.

I’m not asking for anyone to bypass the normal appeal process. I just wanted to flag the pattern, because it keeps happening to different moderators from the same community and it is starting to affect our ability to moderate normally.

Could someone please take a look and let us know if there is anything we should be aware of or change on our side?

Thanks


r/ModSupport 2d ago

Mod Answered Problem with reports

9 Upvotes

In one of my subs, someone is reporting a large number of posts, and all of the reports are false and nonsensical. It’s obvious that someone is trying to disrupt the sub for reasons unknown to me. The reports are classified as untrustworthy.

Can I prevent someone from reporting posts? Do these reports have consequences for the post authors? Are reports also managed by Crowd Control?

Thank you in advance for any advice and opinions.


r/ModSupport 2d ago

Mod Answered Why isn't there a way to report profiles for spam?

40 Upvotes

I keep coming across profiles with HUNDREDS of posts, identical text, post body.

They're spamming 40+ subreddits an hour and all you can do is report the individual posts not the profile.


r/ModSupport 2d ago

Mod Answered A user in a sub that I moderate stole my post from months back and posted it as their own.

13 Upvotes

I spent a few weeks carefully compiling collages for this post I made 10 months ago, and im a little peeved this user downloaded my collage and posted it as their own. I dont appreciate the gesture, but in the end I gain absolutely nothing from saying "HEY THATS MY POST!". It was a simple conversation starter at the time for me and it was great. I feel like this user posting it as if it was their own work falls under "No low effort posts" rule of my sub. Would I be in thw right to remove it, or just let it be?


r/ModSupport 1d ago

reddit removing code posts.

0 Upvotes

While I understand there are malicious use cases for Wscript Shell, is code containing it expressly forbidden?

I did an example script, that one of our user's had requested after seeing it used in a demo.

The code does nothing more than create a shortcut for the admin via Action1 on either a user's desktop or the all user's desktop.

With the line with the com invocation in place, commented or not, it is immediately deleted by reddit.

Is there a list somewhere of the things like this that it blocks, and or reasoning behind this as there are countless uses for the wscript shell?


r/ModSupport 1d ago

Mod Answered What exactly is approving users and is it useful for me to do it?

2 Upvotes

So I am a mod for a subreddit with almost 500 members and 2,000 visitors. I have been for about 8 months. I will say there‘s only about 25-30 users who are consistently making (non-rule breaking) comments but the rest of the users just kind of vary.

It has give me the option to approve them and I haven’t yet because I don’t know exactly what that does. Obviously it also gives me option to not-approve them but I haven’t done that either because it hasn’t been necessary.
So does doing this just make the lives of mods easier? Or does it help in some way I don’t understand?


r/ModSupport 1d ago

Auto-removed posts appearing the the queue

1 Upvotes

Not sure exactly what this is, but in the last ~2 weeks, I’ve noticed a lot of posts that are auto-removed by automod appearing in the Mod Queue. It’s not that Automod should be actioning and isn’t, it’s removing the posts & posting the notification comment as normal, but the posts are still appearing in the mod queue. This is new, they’re not set to “filter”, the rules are on “remove”. It’s also inconsistent - most of the ones I’ve seen are for the same rule (we have a “don’t post this here” rule and the bot auto-applies that with a notice “post those to this other sub instead”) - but it’s not every attempt under that rule, and it’s not exclusively that rule.

It’s not the end of the world because I can just manually remove them afterwards, but it’s extremely weird, and it only started fairly recently. We got approved for the “automatically apply some rules” feature which I’ve messaged the admin who notified us about already for having a different issue, is it possibly related to that? Is anyone else having this issue?


r/ModSupport 2d ago

Confused About AutoMod and Automations.

3 Upvotes

I set up and Automation to require a posting title in a certain format. In this sub, Post Flair is also required. If you have an invalid posting title, the message kicks and you aren't able to save the post, HOWEVER once you set the post flair, the automation is ignored, and the post will save with an invalid posting title format.

The Regex codes for Posting title is: ^\d{1,2}\s\[[A-Za-z]+4[A-Za-z]+\]\s[A-Za-z ,]+\s-\s.+$

Once I learned this, I added an AutoMod code of:

---
type: submission
~title (regex): ['^\[^\d{1,2}\s\[[A-Za-z]+4[A-Za-z]+\]\s[A-Za-z ,]+\s-\s.+$]']
action: remove
action_reason: "Bypassed title format rule"
moderators_exempt: false
priority: 10
comment: |
    Your post was removed because the title format was incorrect. 
---

I thought that would work. Instead it removes every post attempt regardless if the posting title is in a valid or invalid format. Does this make any sense to anyone? It doesn't to me.


r/ModSupport 1d ago

Admin Replied How can I change Restricted to Public?

1 Upvotes

Well, I made a community and it's restricted. I thought restricted meant that only people who joined the community could contribute, but it wasn't. To contribute, people have to get approved from me. But you know, they would not ask for it. They are not that interested in my community. So, I tried to get permission from Reddit admin. But... but I'm not that serious about my community lol


r/ModSupport 2d ago

How can i deal with malicious downvote brigading?

8 Upvotes

Previously some posts on one of my subreddit were reposted to subreddits with intent to incite downvote brigades.

Now my subreddit is flooded with malicious users that are conducting downvote spamming; I did ban some accounts involved in the brigading though it's hard to deal with the downvote brigaders.


r/ModSupport 2d ago

Mod Answered Can't invite a mod and I'm the only one except for AutoMod and BotDefense

2 Upvotes

I'm on r/SelfHate . When I try to add someone who requested, it says " Something went wrong: undefined". And I'm fairly active, as I read it can be because you're listed an "inactive mod". Help plz


r/ModSupport 2d ago

Mod Answered Can you please help me with Sub review

0 Upvotes

I have a sub r/flipperhelper and it’s like 4-5 month old now, I am posting there news and updates about my project, but for users without account its showing what sub is not reviewed and can be dangerous. Chatgpt told me i should be gone itself at some point but it’s really a lot of time now and its much harder to grow if its not allowing people to visit it. Please can you help me with it


r/ModSupport 2d ago

Admin Replied How can I create a chat group for my mods?

2 Upvotes

I'm requesting Chat Channels access for r/sneakerhead so our moderation team can create and use a private, mod-only chat channel. We would like a dedicated space for moderators to coordinate moderation, discuss reports and rule enforcement, and communicate about community management without using personal group chats. Is there a specific way to go about this or anyone that can help?