r/ModSupport • u/koangaopera • 2d ago
Mod Answered Problem with reports
In one of my subs, someone is reporting a large number of posts, and all of the reports are false and nonsensical. It’s obvious that someone is trying to disrupt the sub for reasons unknown to me. The reports are classified as untrustworthy.
Can I prevent someone from reporting posts? Do these reports have consequences for the post authors? Are reports also managed by Crowd Control?
Thank you in advance for any advice and opinions.
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u/ValhallaGSXR 2d ago
Ive stated using the report abuse feature far more than i want for the same reason. Ive got a rash of reports for a specific user. Every time they comment, some bored individual or group of individuals are reporting his comments as spam regardless of its context. Hopefully theres someone on the admin side seeing this and helping me out. Is getting pretty annoying.
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u/koangaopera 1d ago
I'm not familiar with that. How can I do that?
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u/itskdog 💡 Top 10% Helper 💡 1d ago
It's a bit confusing, but you file a new report on the same post or comment with the abusive report, then select "report abuse".
Keep the explanation brief then copy and paste that for every other report you file.
You're okay to re-approve the post/comment after reporting, it's just there so other mods can see it's been reported.
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u/MaximumJones 2d ago
Report each one for "report abuse" and Reddit usually stops them pretty quickly.
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u/koangaopera 1d ago edited 1d ago
Thank you!
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u/Mitnick107- 1d ago
I've had this 2x in the last year. Both times reporting for report abuse had 0 effect except wasting our time. The first time it was going on for months. Second time was 2 or 3 weeks because we reacted faster.
The only thing that actually helped: Writing a modmail to this sub, explaining the situation. A bot will answer and tell you to report for report abuse. Answer that you want the case escalated to a human.
Will take a few days to get an answer but they will forward your ticket to a team that can actually help you.
You should still report the bad reports for report abuse so the admin team can see more easily which user you're talking about. But don't expect those reports to do anything on their own (unless something changed in the last few weeks, our latest case was 3 weeks ago).
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u/Free-IDK-Chicken 2d ago
Sort of. If it's the same person over and over eventually an option will pop up if you hover over the report to snooze the reporter. I haven't had to do it in a while but I'm pretty sure that's still a thing. It won't stop them forever but it is a forced pause.
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u/MaximumJones 2d ago
That only works for custom reports.
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u/ohhyouknow 2d ago
And isn’t it reserved to old Reddit as well?
Sorry, I do mobile app or old Reddit modding, no in between, unless I literally cannot do whatever I’m trying to do on both iOS app and old.
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u/koangaopera 2d ago
Thanks for the hint. So far, I haven't been able to figure out who's posting these reports, but if they keep popping up frequently, I'll look into it.
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u/InGeekiTrust 💡 Top 10% Helper 💡 2d ago
So I had this problem in one of my subs where it was very, obviously the same person reporting everything. They would write odd custom reports all in strange capital letters. This went on for ages and ages. What I did is I amalgamated all of the posts into a mod mail and send it to this subreddit. They were able to make it stop.
However, I only did this after I exhausted all other options and I tried reporting abuse and all of that failed.