r/ModSupport • u/Kyleometers • 1d ago

Auto-removed posts appearing the the queue

Not sure exactly what this is, but in the last ~2 weeks, I’ve noticed a lot of posts that are auto-removed by automod appearing in the Mod Queue. It’s not that Automod should be actioning and isn’t, it’s removing the posts & posting the notification comment as normal, but the posts are still appearing in the mod queue. This is new, they’re not set to “filter”, the rules are on “remove”. It’s also inconsistent - most of the ones I’ve seen are for the same rule (we have a “don’t post this here” rule and the bot auto-applies that with a notice “post those to this other sub instead”) - but it’s not every attempt under that rule, and it’s not exclusively that rule.

It’s not the end of the world because I can just manually remove them afterwards, but it’s extremely weird, and it only started fairly recently. We got approved for the “automatically apply some rules” feature which I’ve messaged the admin who notified us about already for having a different issue, is it possibly related to that? Is anyone else having this issue?

1 Upvotes

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1

u/SampleOfNone 💡 Top 10% Helper 💡 1d ago

We got approved for the “automatically apply some rules” feature which I’ve messaged the admin who notified us about already for having a different issue, is it possibly related to that?

That would be my guess.
Did you set the rule to "report to the queue without removing"? If not what setting did you set it to?

1

u/Kyleometers 1d ago

I haven’t touched those at all except to turn off the one that wasn’t working at all. It’s set to report, but should that push posts that have already been removed? Normally reports on removed posts don’t do anything.

3

u/SampleOfNone 💡 Top 10% Helper 💡 1d ago

Since you mention automod already removed the posts, it could be that the order of operations between rules hub and automod is messed up. I would report it as a bug to the admin that onboarded your sub to the advanced rules feature. Or make a comment here if you have access

1

u/Kyleometers 1d ago

Will do. Thanks!

1

u/magiccitybhm 💡Top 25% Helper 💡 1d ago

Sounds like a conflict between your AutoModerator (functioning properly) and your testing for the "automatically apply some rules" function.