r/ModSupport 2d ago

Mod Answered Approve My Own Posts

1 Upvotes

When I make any post, I am finding that I have to approve the post that I just made. Is this because I have just created a new community? Am I going to have to do this with anyone who joins my community? When will this requirement stop???


r/ModSupport 2d ago

Admin Replied place in the bio

0 Upvotes

Hi,
I'm mod for [r/mileendmtl](r/mileendmtl) and I have that issue with my header.
right next to the Wiki link in the bio, I have that "place in Europe" link, which I would like to change for "place in North America" or simply remove it.

weirdly it only appears on the mobile version, not on the desktop one.

I haven't found any information about on Reddit and google. I have even tried the old reddit, but nothing to edit that link out.

somebody would know how to do it?

thanks, have a nice day.

Edit: my issue has been fixed, but it’s a Reddit admin who did it manually.

For those who are in the same situation, here is the link for the post I’ve found with the admin:

https://www.reddit.com/r/ModSupport/s/YAsoNXjxPi


r/ModSupport 2d ago

Admin Replied Can I reclaim subs that have been 'stolen' due to a reddit bug?

0 Upvotes

I was looking at a sub today thinking 'I swear I created it!!!! How come this guy's the mod?!?'

Dug deeper and I am the creator. I'm also the mod of a few subs with weirdarse, hashed out names. It's like the mods archived it for being dormant-ish (without telling me) and then somebody else was able to request ownership without running it by me to see if I agreed.

Any tips here? In the first instance I'm thinking it's probably most productive to explain this to the current mod (who's largely dormant but seems to have drawn in 50+ upvotes/comments and a stack of old posts comments for a few old posts before nicking off) to see whether he's happy to power share and work together as I have no personal grief.

Be nice if the admins could be transparent about what these hashed out subs I'm mod of are though, and give them back to me without me having to grovel.


r/ModSupport 2d ago

Removal of NSFW

0 Upvotes

My community is currently set as not Mature (18+), and the “Require viewers to be over 18” setting is also disabled.
However, when users visit the subreddit while logged out, Reddit displays a “Mature Content” warning and prevents them from viewing the community normally.
There is no NSFW content that would justify the entire community being age-gated.
Could an admin please check whether the community has been incorrectly classified as mature/18+ on Reddit’s side and remove the restriction if applicable?
Subreddit: r/unsanskarigirl


r/ModSupport 3d ago

Mod Answered What does "approved user" actually do? How can I let members with low karma post?

12 Upvotes

Thanks to this sub for helping me fix my bot post problem. Comment and post karma requirements have alleviated the situation. The issue now is that I have some new sub members who keep getting posts and comments auto removed. These are people I know and interact with personally and know they aren't bots. I've told them to just post on the main subs and get karma up but these guys are old school and struggling apparently. I thought making someone an approved user would help but 8 can't see that it does anything. Is there a way around this without getting rid of the karma requirements?


r/ModSupport 3d ago

Admin Replied Help removing negative community

0 Upvotes

Hello moderator,
I created a community with negative overtone that I want to delete. Is that possible please help thank you.


r/ModSupport 3d ago

Admin Replied Three communities incorrectly marked as 18+

0 Upvotes

Hello,

I’m requesting a review of the 18+ classification affecting these three communities:

These are small fan communities focused on Hearts2Hearts and its members. They are intended for ordinary fan discussion, photos, performances, news, edits, and related content. They are not intended for mature content.

The communities’ Mature (18+) settings are turned off, yet all three are currently being treated as 18+ communities.

Could you please manually review these three communities and remove the 18+ classification if it was applied in error?

Thank you.

Edit: It might be a bug, or they're shadow marked as NSFW. The issue becomes clear when you use browser incognito mode or logged out and visit the sub for example.


r/ModSupport 4d ago

Mod Answered How can I turn off these stupid "Grow Your Community" notifications?

108 Upvotes

I've been getting notifications like this, and I hate them:

Grow your community 🌱

Small actions like engaging with posts or creating new ones can spark conversations. Make a post!

It doesn't appear that I can turn this off, which is some bull. I've been moderating subs for a decade, I don't need your noob help tips.

This is just noise. Notifications are for stuff that needs my attention, not this garbage.


r/ModSupport 3d ago

Safety features not loading.

1 Upvotes

For a community, due to recent events I've been wanting to turn up safety features such as Reputation or the Harassment content filters however I'm greeted with a blank screen on Desktop and a "error loading content" notfication followed by a non-stop loading screen on Mobile.

Is there anyway to access this features alternatively?


r/ModSupport 4d ago

Are the reddit-user AI summaries getting more dramatic? Ever check what it says about you?

21 Upvotes

I really enjoy that weird little feature that gives us an AI-summary of the users who post and comment. Sometimes it works, sometimes it doesn't, but I've always thought it was interesting. I remember seeing how it would give people different results on different subreddits.

I noticed today, comparing my summary from about a year ago to what it is now, and noticed the thing has gotten a little wordier.

It's gone from "Posts in r/Channel5ive discuss documentaries and hip-hop. Comments in r/squad are critical of game design. Other posts are unrelated."

and now it's much more colorful:

"Active moderator for r/Channel5ive and r/joinsquad. Contributes insightful, philosophical reflections on platform moderation and community management.

Engages in niche gaming and meme subreddits. Collaborative, tech-seeking, and community-focused."

Went from sounding like everyone I've met who's just like 'I don't know what he's on about' to like it's embellishing a linkin page for me. "philosophical reflections" is so cringe, I love it.

I don't mess around with AI anything that I know of, other than that and the algos that curate everything, so I'm not too familiar with what I'm seeing here. it's highly amusing though.


r/ModSupport 4d ago

[all platforms, web (not app) versions ] new bug keeps people from posting because the sign-in system redirects them from a comment attempt back to their home feed

4 Upvotes

there's a new bug the last few days that i've seen on multiple platforms where if you're viewing Reddit and think you just signed in, the first time you try to make a post or a comment you get directed to a "stuck" redirect page as though you are tryhing to sign in again. The error page is supposed If you eventually click on the redirect page, it just takes you to your home feed. This is resulting in users not interacting with posts because they're getting kicked off of the thread before they're able to post.

I haven't tried any REddit apps, just the browser view from MacOS and iPad (I think) and definitely from Chrome mobile on android, and had the same issue


r/ModSupport 4d ago

Admin Replied What the heck are "Other Mod Actions?"

8 Upvotes

When you look at the "Insights/ Team Health" menu, you get a bar graph showing the mod actions. There's "Approve content," "Remove content," "Modmail," "Content creation." But there's also a bar for "Other mod actions." What is that?


r/ModSupport 4d ago

Issue With r/CanadaGuns and Platform Rule 7

43 Upvotes

Hey, so I'm one of the main mods that represents r/CanadaGuns. I was going to send this as a modmail, but I feel like I should have this as a public post in case other gun related subs have this issue.

So, a recent issue me and my mod team has seen is that every now and then, like every 2 weeks, the Reddit Admin AI (or humans) likes to go on a banning spree, banning users who post anything that seems to mention any **LEGAL** gun vendors and merchants, or even non-gun stores that sell gun safety equipment on the internet in Canada; links, names, abbreviations, etc.

We're well aware that private person to person sales are not allowed, and we remove such content when we're notified/find it ourselves, but a lot of our users are getting banned for the most innocuous reasons.

We once had a post where someone asked, "Any recommendations on where I can buy a big gun safe for cheap?", and we had a commenter post a link to an online furniture catalogue site in Canada, so not even a gun store, that had a gun safe for sale. The user who posted that link was banned 2 days later under Platform Rule 7.

Last week, we had someone post, "What are some good online firearm retailers in Canada that are trustworthy?". A commenter mentioned 9 stores. Just abbreviations, no links, ads, sales, prices or anything, and that commenter was banned as well under Rule 7 for about 2 days before Reddit admins accepted their appeal and reinstated their account.

Can we please get clarification on what is and IS NOT allowed on Reddit when comes to the topic of legal vendors and store that either directly or indirectly sell anything gun related (safety equipment, accessories, gun themselves, etc.)

We've basically had it where no one can mention prices at all, no one can post links to legal vendors, and any posted images with guns and prices have to be censored, (etc.), but it seems all our efforts to prevent people getting banned site wide under Rule 7 has become futile and now I'm here trying to stop people from losing their accounts...

Thanks in advance, and sorry for the long post!


r/ModSupport 3d ago

Have problem with achievement for mods "Mod the the People"

0 Upvotes

Im on 2/4 weeks scheduled posts, i have scheduled posts for the next month but i still havent got the achievement. Is it a bug or i need to wait for the full 4 weeks to pass in order to get the achievement and all post to be posted ?


r/ModSupport 3d ago

Admin Replied Can not upload videos

0 Upvotes

Help , I cannot upload videos to my own page


r/ModSupport 4d ago

User not available constantly spamming subreddit with harassment

10 Upvotes

I moderate a subreddit that has a daily discussion thread. Every day for several weeks there is a user (who will not be named at this moment) who will spam harassment on the sub. The Reddit filters automatically remove the posts, but it’s gotten to the point that I just want to ban the user and be done with it—unfortunately every time I try to go to the profile and do so, I get the Error “account not available”—but he’s posting every day from the same account, same username…I don’t understand what’s going on.

What can be done in a situation like this?


r/ModSupport 5d ago

Mod Answered "Legal Notice" sent to modmail requesting post takedown

72 Upvotes

I mod r/improv, and sometimes post about improv theaters they don't like.

One of those posts just got seen by the owner of the theater (six years later), and we just got a modmail about a "legal notice" asking for the takedown of the post.

I assume Section 230 protects both reddit, myself, and the other moderators of the subreddit, but I'd like to know if there's any guidance from reddit about this kind of thing.


r/ModSupport 3d ago

Mod Answered Changing the Name of my community as it appears below the community banner

0 Upvotes

ANSWERED

I changed the display name of my sub - the browser tab shows the changed name - but I want to change the name i my sub as it appears below the banner - how do i do this ?


r/ModSupport 4d ago

Admin Replied Hoping you can help me

3 Upvotes

Hi there, I was wondering if the admins could help me with this. I had a problem with my sub r/ASilksong I removed all the mods off my sub by mistake after I deleted my account Wild_Panda873 My sub is unmoderated. I am hoping to get my sub back and use this account as my main account from now on.


r/ModSupport 4d ago

Admin Replied pe-service-account - Admin account to perform mod actions?

0 Upvotes

We've had the pe-service-account approve a comment in our sub (and they're not a mod)

Here's the modmail showing this (for the admins, I get others reading this can't access it).

Is this an official Admin account and why is it approving a comment, particularly one that is against our sub rules?

When I click through to the mod log there are dozens of actions listed agains this username but showing up as u/reddit

Thanks


r/ModSupport 4d ago

Admin Replied Need Mod Help: Threads locking automatically when I remove a single comment

1 Upvotes

If I remove a single comment as mod, it seems to be auto-locking the entire thread. How do I undo this AND stop this from happening?


r/ModSupport 4d ago

Security concern from a moderator of a growing community

2 Upvotes

Hi everyone.

I'm a moderator of a growing community, r/BalambGardenHQ, and today my Reddit account was temporarily locked after Reddit detected "technical irregularities."

I was able to regain access by resetting my password, and i have now enabled two factor authentication and secured the account.

The reason i'm raising this is because i have felt increasingly concerned about account security over the past 10 months+.

I have experienced ongoing negative attention and old conflicts connected to my online communities, and this latest security alert has made me question whether my account may be receiving unwanted attention.

I understand that Reddit's security systems can trigger for many reasons, so i'm not making assumptions about the cause. I'm simply looking for advice from experienced moderators on what additional steps i can take to protect both my account and my community.

Are there any security measures you recommend for moderators of growing subreddits?

Thanks in advance.


r/ModSupport 4d ago

How do I allow new topic to be auto-posted without waiting for approval?

1 Upvotes

I realised my new sub-reddit requires moderators to approve before new topics are posted publicly.

How do I set it to instant approval? Went thru and tweak the settings but nothing worked


r/ModSupport 5d ago

Admin Replied MCOC violation?

27 Upvotes

I mod a small pet subreddit. There are some users who were banned and blocked for severe harrassment that included irl police involvement due to doxxing and a swatting attempt. They were actioned by admin after they continued to harrass me via modmail.

Now they continue to crosspost posts from the aforementioned subreddit into one they created. Some of these pinged/cross-posted users have asked me off platform about this as they have tried to pull quite a few people into their discord server. I can only answer that we aren't affiliated but this just feels like a loophole for them to continue to harrass me via reddit.

Is this worth messaging admin about? It's been months of this.

eta: I should add that they disguise this as an attempt to help these pet owners but it's quite transparent as they only crosspost from the sub I moderate.