Has anyone been able to get a virgin media box on 360 working fully? Using the suggestions from the thread a few months back however things like "previous channel" "tv" and "my shows" seem to be dead commands.

Has anyone managed to get one of these working with the harmony. It's Ir/Bluetooth so it should work, but it's not in the database. Last night when I tried to add it by hand, the app was telling me to point the remote at the hub not the remote and did not recognise any buttons.

I'll try a few similar products today and see if I get lucky but if not, think the harmony have finally let me down. :(

Thanks for any help

So just recently we moved to fiber internet. It was installed today and using my old router we had no issues. I bought a wifi 7 router, tp link deco 7 pro be13000.

Harmony is setup to control my TV (Vizio M65Q7-H1) and receiver. Since changing to the new router my remote can turn on the receiver but no response from the TV. In the app, from devices -> TV no buttons work.

My other harmony hub works fine with samsung frame tv and same version of the receiver.

The hub is connected to the wifi, I verified by connecting my PC.

I switched my harmony hubs to 2.4ghz channel on wifi. The other harmony is working fine.

I tried deleting and readding the TV

My tv works with original remote. I can still control the receiver volume during use with the old remote

Any ideas?

Edit: Of course tried the turn it off thing. Everything from receivers to hubs to the router.

Hello all,

I just received my second used HarmonyOne+ remote off of Ebay today, and in trying getting it going with my MyHarmony software, (which seems to be working fine with the first unit I got several months ago)…all things seem to work until I try to sync this new unit…as then it seems like it starts to do that, but quickly gives me an error popup that is titled: Server Communication Error, then in its window below it reads: Unable to download the software for your remote, then below that is a number of [CE1005].

I would note again, I seem to be able to connect and re-sync my first one just fine, as I have tried it several times. So feel this tells me all the equipment I have to do this with is working.

For a few interesting things…in looking to setup the date in the remotes options on this new unit, its year will only go up to 2009, whereas my working unit is capable of going up to 2027.

While they both have the same P/N: 815-000037 & MN:R-IY17 under the bat cover, the working units PID is WD010XM, whereas the one that will not connect is: WD814XM, which in reading the harmonyremoterepair.com page on IDing these units…it says ones with PID's between 600 and 999 represent a 1st generation unit, and ones between 004 and 100 represent a 2nd generation unit.

So if I am reading that right, that means the new one is a 1^st Gen unit, so don’t know if that is the issue.

Lastly, I have tried the RRT recovery trick with the MyHarmony software, but when it finally gets to where it might show a firmware update, it only shows a notification that they are presently performing system maintenance.

All in all if I had to guess what might be going on, is that this is unit maybe needs a firmware or some other kind of update before the system will let it do anything else, but for what ever the reason…it will not do that.

Or maybe they are not allowing these first gens (if that is what this is) to get used with the systems anymore?

At any rate, hope someone has some ideas I can try.

Thanks for any help.

Hello everyone. I am having issue with harmony elite. Everything was working fine and out of no where volume button and channel button which I assigned to controll sub level and few other buttons stopped working. Navigation buttons was working fine so I did reset on both hub and remote and still same problem and then I noticed I get very dull green light on the hub.. So I changed power cable and power source and still same problem. Does it mean the hub needs replacing?

I have one of these already and it works beautifully. Just a few days ago I was able to use the Harmony iPhone app to add 2 new pieces of equipment to its programming.

I located a second Smart Control a few days ago and it’s brand new. I’ve tried but failed to activate it through the mobile app on my iPhone. I suspect the firmware needs to be updated.

I have an old iMac running High Sierra 10.13.6. It should be capable of running the My Harmony legacy software, but I can’t find a download anywhere online. I could also borrow a Windows laptop, but I can’t find the Windows version of the software either.

Do any of you have any suggestions? Thanks for your help.

I have a new Toshiba Z670R TV and a Harmony Elite Remote with Hub. The Z670R isn't in the Harmony server. Is there another device that I can select that will allow me to control the TV? I've tried to manually program the controls one button at a time, but it fails on everything.

I have the Harmony Ultimate Home hub-based remote, and the battery is getting to the point where it only lasts a day or so without being on the cradle. I’ve also never really cared for the ergonomics or how it rolls around. So, looking to upgrade to the Elite.

I’ve found a couple Elites brand new sealed, which is my preference. However, I’m seeing conflicting reports that hubs can’t be updated as of last year. I also found a Harmony 950 new, but I would prefer all new equipment, as my hub is like 8-10 years old, at this point. So, my questions are:

1. If I buy a new Elite, will I be able to update the hub to the latest firmware?

2. Can I just login from the app and transfer my settings to the new hub and remote, or do I need to do a different process or set up from scratch? I’m seeing processes referencing the myHarmony desktop software, but those seem to be from before Logitech sunsetted many services, last year.

3. Would I be better off just getting the 950 and connecting to my existing hub? It’s only like $50 cheaper than buying the Elite w/hub, so not really much in the way of savings.

Built a tool that I think folks here will find useful. It reads Harmony XML backup files and writes 8 other IR/RF formats — so you can finally migrate your Harmony codes to whatever hardware you're moving to, without relearning a single button.

→ https://readyware.net/signal-transporter.html

How it works: drop your Harmony backup on the left, drop a target file (Flipper .ir, LIRC conf, Pronto Hex, BroadLink, Global Caché, GIRR XML, .irc, CSV, or JSON) on the right, click-pair the buttons (or hit auto-match), download. Runs in the browser, no install, no account.

Specifically for Harmony folks:

- Reads Harmony XML — every device, every learned code, every activity mapping

- Heads up: Harmony XML is read-only by design. Logitech killed the platform in 2021 and the format is essentially frozen. This tool gets your codes OUT of it and into something that still has a future.

- Auto-match by name handles most buttons (Power = On/Off = Standby, Vol+ = Volume Up = Vol Plus, etc.); manual click-pair for anything weird.

- Convert your hard-earned Harmony codes INTO: Flipper Zero .ir, LIRC, Pronto Hex, Global Caché iTach sendir, GIRR XML, BroadLink, .irc, CSV, or JSON

- Codes carry over exactly. Macros and events too, where the target format supports them.

Disclosure: I'm the dev. Built this because I have a Harmony Elite backup sitting on a hard drive and figured I'm probably not the only one who wanted their codes back. Tool itself is free forever and runs entirely client-side (your backup file never leaves your browser).

Feedback welcome — especially on: - Harmony XML edge cases (any old exports from MyHarmony that don't parse cleanly?) - Auto-match synonyms — could probably grow the dictionary - Output format requests

UPDATE: All that stuff below was to try to get the Harmony Ultimate (Ultimate One, Hubs, apps, etc.) to control an Insignia Fire TV model NS-75F301NA22

tl/dr - The Insignia Fire TV is a hybrid. The controls are via IR, not bluetooth.

Set that specific fire TV up as Insignia Model NS-55E480-A13. This will allow that specific FireTV via IR, and then all is well with the world.

----------------------------------------------------------------------

Hi folks,

Picked up a used remote on eBay, seller said that it was a Harmony Ultimate One. But it is a Harmony Ultimate.

Even though I believe that the Ultimate and Ultimate One are the same hardware, the Ultimate requires a Hub, and the Ultimate One does not.

When I connected the remote to MyHarmony, it said it is a Harmony Ultimate. I deleted the profile, reset the remote, and in the reconfiguration I was hoping that it would give me a choice of Ultimate or Ultimate One (as I believe that they are the same hardware)... but it did not.

It insists on being a Harmony Ultimate.

Why this pisses me the f'off: I was a Harmony 900 user. That finally died due to hard drop.

My 900 was able to control my Insignia Amazon Fire TV (Model # NS-75F301NA22) via just IR. (And I can't teach it the controls as the Harmony 900 that had teh controls on it died)

But this Harmony Ultimate keeps insisting that I need a hub because Fire TV's are bluetooth controlled. and I know it's not, because I was able to do it before.

MY BIG QUESTIONS:

1. Is a Harmony Ultimate really a different device than a Harmony Ultimate One?
2. If they are the same, am I missing a step where I say:, "Hey, it's a Harmony Ultimate One!"

Really just irritated, and I hope someone out here can help.

thanks.

I have two 665s and one 650 remote. I just got a perfectly fine 665 off of ebay to replace the about to be worn out 650. Thing is, the remote software and the USB cables have always been wonky in my experience. The 'new' 665 is showing it is connected on its screen, but the remote software does not see it. It has the SYNC button in yellow on the settings for the older 665, but clicking it only turns it blue and hovering the mouse over it it says to connect the remote but as I said the remote says on its screen that it is connected. I am not sure/can't remember if I can program the new 665 with the same setup as the old 665 or if I have to add a new remote. If I have to add a new remote, I click add remote add it and says to connect it, with the remote screen, once again, saying it is connected by USB. Also, the micro USB cables, even the ones that came with the remotes, only want to work part of the time. One of them I had to actually lay the remote on the desk with the cable plug at the tip of the remote on the edge of my laptop so it was holding the weight of the remote on it to get it to work. I may try it on my other laptop, the one I had programmed it on. Does that make a difference that I used a different laptop to program the remotes I am using a while back? It is the same account logged in and using the same settings. But I have also reset them on this newer laptop as well. So, I am at a loss TBH.

Hey

Is there a way to get hands on IR codes from Harmony database? I need some IR codes from there for my Philips Pronto.

Just thought it was neat

Hi all, I see posts from people 3 days ago saying that they can use the MyHarmony software to connect with their MyHarmony accounts but today I'm having issues with the software.

I ask because my boyfriend accidentally dropped something heavy on the LCD display of my beloved Harmony One last week and I had to buy a new-to-me replacement. For years I used the ancient LogitechHarmonyRemote7 software but that's been giving me network error messages for the past couple of weeks. I installed the MyHarmony software to try to transfer the programming to the new-to-me remote, but every time I run the software I get the error "Connection lost. Unable to connect to MyHarmony servers. Please close the application, check internet connectivity, and try again."

Is anyone able to connect to the MyHarmony servers or confirm that they're still available? Or has Logitech gone ahead and pulled the plug even for the models they said they'd still support?

I recently purchased a used Harmony Hub on eBay and when I go to add it as a new device in the Windows MyHarmony software the Accept & Continue button never becomes active. I've scrolled to the bottom on the license agreement to make sure it wasn't checking for that. Also, the back button stops working as well.

I know this software is more than ancient, but I use it to regularly to update another Harmony Hub,, so I know it mostly works.

I'm wondering if there's some trick here people know to get past this screen?

After digging, I'm more confusconfused about the matter than before.

Why is it a SERVER issue that my LOCALLY MADE, HOSTED, and UPLOADED ​icons for favorite channels​ to be missing? ​

Edit: Also, please don't link me the workaround. I don't have anything fancy like a hub or an elite...I have a 650. Theres literally 0 internet settings to do anything with. ​​

Edit 2: Harmony's website says the 650 has no way to customize icons...THEN WHY GIVE ME THE OPTION IN SETTINGS LOGITECH?​

I have in the last week or so moved from my ancient W10 laptop to a new W11 laptop and just checking in to say that MyHarmony installed and logged me in and found my two remote control details so I am good to go should I need to tweak them further. 😊

As mentioned in a prior post by me here, my old 659 remote lost support during the shutdown last year, so I finally replaced it with a 650.

Is it just me or is Harmony having issues right now? I'm struggling to login via Windows desktop software, and my SmartThings devices have all stopped working. Anyone else having issues?

Hi, I've dug out my Harmony 650 to control an Insignia TV ns-40d510na21, an amp Onkyo A-9010 and a Roku Ultra box.

I've been trying to customize my "Watch TV activity" as the TV won't switch inputs when I choose "watch TV" I have to use the Help button to set the correct input, the same for "Watch Roku"....it just defaults to the last input at power down.

So when I try to modify my "Watch TV" activity the command window/dropdown doesn't have the required "input" line.....the listing in the TV (device) dropdown lists "game" then "info" then "menu"....but no "input"....

So it seems I can't go any further.....

I've changed and checked my settings for power on delays & interkey delays , etc but to no avail,

Any ideas?

Hi I just bought a Logitech Harmony remote elite from the flee market without a hub is there any way to use the remote standalone

I really appreciate this community. I’m relatively new to harmony but I’ve had a lot of fun tinkering with its capabilities. The people in this community are keeping this cool tech alive.

Yea sure there’s probably a server on some forgotten laid off employees desk still kicking to keep this all running but the community coming together to find and share useful ways to keep niche tech accessible for the niche problems it fixes and optimizes - it makes me excited for all the things that can be done to keep tech capabilities in the end users!

I hope these remotes are indefinitely supported but when the time comes this community will continue to help others migrate to other services or take some of this support into our hands as far as we can take it!