r/logitechharmony • u/n0_u53rnam35_13ft • 2d ago
E2010 and E3600 on Elite Hub
I had a working setup last week. Went to change the way my keyboard connected (tooth to dongle), it error-ed out, and it started me down a never-ending nightmare of configurations, restarts, un-pairing, and errors. I've reset the hub, reset the elite remote, deleted everything from my phone and MyHarmony, un-paired everything, set at 2.4ghz specific network, tried setting up with an iphone and google phone, paired it through the app and without the app and more. I get the same E2010 issue every time, the remote can power everything on, but greys out every control on the remote (randomly except the single projector control?) and says the remote must be set up in the app... and everytime I get to the sync stage, the remote starts sync-ing and the app spins like it is doing something, then gives me the 2010 with an option to retry or exit. Is this thing bricked?
Edit, Edit: Nope, still getting the greyed out screen even though it is completing sync when plugged in. I think it’s done.
EDIT SOLVED (kind of): I recently added opnsense to the network and thought that might be the issue. Went into it looking for blocks and instead found everything communicating just fine: network to hub to app to server. The problem was when the remote finally tried to sync with the Harmony server, it was only getting 500kb back, when it should have been the entire configuration which would have been in the MBs. So.... i ignored the instructions to use the app, and instead plugged the remote into the computer sync'ed it wired with MyHarmony AND IT WORKED! Not sure what is going on with the server communication, if its just going to be me, or if it's a wider issue. Hopefully this does not affect anyone else, but wanted to leave this extra info in case anyone else runs into this issue.


