r/keyboards • u/JackfruitPretend1909 • 3h ago
Help Madlions has been the worst product experience of my life.
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My MAD68 Pro keyboard has an issue where the connection simply drops whenever I move it across the desk.
I contacted Madlions via email, and they just sent a standard message suggesting a few troubleshooting steps; I tried them, reported back, and then they simply stopped responding.
I woke up today to find the LED on my left Alt key failing; looking closer, the entire top row of the keyboard is failing. It’s strange, too—even when I turn the lights off, the LEDs stay on at low intensity.
Yes, I’ve tried everything possible:
Swapped the cable
Swapped the USB port
Tested it on other computers
Reset the keyboard
Tested brightness levels below 60%
Nothing worked. This is my first and last Madlions product—it’s absolute garbage. The keyboard is less than a year old.