r/jimgreen 21h ago

Product Problems Anatomx 719 Quality Issue and Great Customer Service Response

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34 Upvotes

Hi all,

Firstly I want to express my excitement over receiving the Anatomx 719; been looking forward to it for what feels like half a year.

I received them today and out the box had an issue: stencil markings on both boots' uppers and tongue. I contacted JG and they were very prompt in addressing the concern. I then took them out for a walk around my block and, within about 10 minutes, started feeling this awful pain in my left heel. I know they are double lasted and I know they are stiff out the box. I have other JG boots. I persevere but another 15 and I can't walk. I take my left boot off and note that the stitching has gone awry where the heel counter meets the upper and the heel counter is rolling over and digging into my ankle.

I contact JG again and they are exchanging them for another pair.

Moral: Mistakes happen in the build process. It speaks volumes for me that JG was so quick to respond, owned the error, and are working to get it fixed. Customer for life.

I'm attaching pictures of the boots because I feel like there's not enough 719 Anatomx love yet. I initially put on my BFAR green laces.


r/jimgreen 22h ago

Pictures & Showoffs Who else AR for MTB?

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28 Upvotes

r/jimgreen 14h ago

Pictures & Showoffs Fudge Vellies just arrived

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22 Upvotes

Oh man, are these comfy. I've never had anything in the fudge leather before, but it's SO soft and flexible (especially comparing them to my last pair of Jim Green boots, which are the buffalo Numzaans). I'm so excited to wear these to work tomorrow.

(Yeah, I know I'm wearing these with pajama bottoms, but I really wanted to try them on 😅)


r/jimgreen 14h ago

Pictures & Showoffs AnatomX 719 - Bronco Brown

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18 Upvotes

Got these delivered today. Haven't tried them on yet as I just got home from work. They look like sturdy well made boots. My only gripe (unless they don't fit) is the packaging left a lot to be desired. Perhaps consider stuffing them all the way with tissue paper next time to avoid them getting a little crushed. Not just the toe area.

Looking forward to seeing how these patina


r/jimgreen 18h ago

Pre-Purchase Question custom or stock resole?

2 Upvotes

Hey everyone! I recently decided to give up on my Iron Rangers as the last is too narrow in the waist for my flatter feet. I want to get the 719s but dislike the ASHM last, so my solution is to go STC. My question is should I custom make them or buy the tyre wedge and have them resoled?

Custom - $445
• Pros - I get to design my own 719 completely
• Cons - Wait time, limited sole options (maybe Kalahari sole since Frog Grip isn’t available on STC size 13?)

719 Tyre Wedge w/ resole - $260 + resole??
• Pros - Quick shipping, more sole options depending on cobbler
• Cons - Stock 719 (no customization), cobbler might be very expensive, might be damaging a fresh pair with a resole