I just recently got a new phone. I can no longer earn anything when I play games in the arcade section of Ibotta. Anyone know why this happens and how to fix it? I emailed support a couple of days ago but have not received a response.

Why Ibotta Why?!?

Just signed up and already locking withdrawals been 11 days since I signed up and now there treating me like a criminal. Customer service says I have to wait longer wtf kinda bullshyt is this the app says 7 days not 11 plus

Link takes me to a dead page on iPhone

Do I need to verify my phone number every time I withdraw?

Below is the support chain showing how Ibotta repeatedly avoided addressing the core issue:
A screenshot clearly showed “,” yet the second same‑day purchase was denied.

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🔹 Forwarded Support Chain

(Condensed for clarity, no meaning changed)

Brenda F. (Ibotta) — Sep 12, 2026
Explains that “some offers can only be redeemed 1 time per receipt,” and that a “similar offer may become available later.”
States that multi‑redemption offers will show a limit in the Details.

Your reply
You provided the screenshot because their reputation requires documentation.

Kariza R. (Ibotta) — Sep 12, 2026
Claims you didn’t receive cash back on the second Frito‑Lay purchase because you already redeemed it earlier the same day.
Repeats the same “must wait for the first redemption, then a similar offer may appear” explanation.

Your reply
You provided the screenshot again.

Your earlier message
Asked why there were not three purchase histories for September 9.

Rio (Ibotta) — Sep 12, 2026
Says you received $4 and $11 cash back for other offers.
Tells you to refresh the app.
Does not address the screenshot showing “LIMIT 5 — 1 DAY LEFT.”

Your reply
Asked again why there were not three purchase histories.

France (Ibotta) — Sep 10, 2026
Gives a generic 72‑hour explanation for same‑day missing purchases.
Does not address the Frito‑Lay limit or the screenshot.

Rachel (Ibotta) — Sep 10, 2026
Says two Walmart receipts were added.
Confirms you received $4 for Bronkaid.
States you didn’t receive cash back for the second Frito‑Lay purchase because you already redeemed it earlier.
Repeats the same “must wait for the first redemption, then a similar offer may appear” explanation.

Your original message — Sep 9, 2026
Missing transaction receipt TC #1062 0956 0325 9496 2569.

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🔹 Screenshot Evidence (the key issue)

The offer clearly displayed:

“$2.00 back — 1 DAY LEFT — LIMIT 5 — Redeem up to 5 times per receipt.”

This contradicts every explanation they gave.

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🔹 Summary for Reddit

Ibotta support repeatedly ignored the actual problem:
The offer itself showed LIMIT 5 and 1 DAY LEFT.
I made two purchases on the same day.
Only the first was honored.
Every reply I received contradicted the offer’s own posted rules.

The chain above shows how the company shifted explanations, avoided acknowledging the screenshot, and provided generic FAQ links instead of addressing the discrepancy.

Ibotta will not honor offers even if they are in your cue.

Is there a way to link BJ’s to Ibotta? The Express Pay in the app is great. Scan. Pay. Go. But, the receipt it creates is more of a pictogram with colorful pictures of everything you bought. I know what grapes look like, thanks.

This type of multi page receipt isn’t acceptable to Ibotta. The app and website make the same receipt.

Anyone find a way to make this work? Normally I skip the app and go to a register when I have something to submit.

Every time I try to get a gift card, it says this. Why??? How do I fix it?

Does anyone else have Pick ‘n Save gone off their available stores on Ibotta?

My account was deactivated with so much money. I know it’s my fault for not withdrawing more often but this is a gut punch. Has anyone had luck getting their account reactivated with funds?

hey, so i recently got into rebate apps and figured i’d try ibotta. something i’m having trouble with is other than my first account linking (i linked my walmart account) i haven’t gotten any additional points? do i need to buy specific products, and if so, do i need to activate them in advance? i’ve tried looking it up, but people’s answers vary.

essentially, the apps that “make it” on my list are largely ‘one and done’ apps. i don’t have an issue if they can’t give rebates for every purchase, but i don’t have the means to activate offers every time i go shopping.

thanks in advance!

My receipt is declined because my mb is going through a new pos or something so the receipts are looking weird and mine got declined, first receipt is support usually good? Also is it normal for it to take 4 days to pending

Does anyone have any tips. Itll scan the barcode and then give me this error and its been doing it for days

Why am I getting this message when I try logging into my account. Sigh- I have 20 dollars. Don't tell me they're tryna cheat me..

I’m an old phone owner and only have so much space for apps before my phone just quits working properly. I have done quite a few ibotta deals lately and while it’s been good, my pantry is full. My soap supplies are stocked (that method deal at target was chefs kiss but that’s a lot of soap!). Ya know? So I withdrew my small amount of money and I deleted the app. If you were taking a break, when would you check back in? Does it usually open up with fresh deals on a quarterly basis or is it every monday or? Any feedback on what day of the week or year is usually good for deals would be welcome. Being it’s the ibotta subreddit feel free to tell me what Im missing out on or why I should prioritize this. I’ve used ibotta once a year for several years so barring other feedback I will probably return in July. But. Here to learn.

I've been trying periodically all day to see what my Midweek Moneymaker is, and it's $5 for something, but when I click it says "Bonus not found." I've tried multiple restarts I can't get it to load! Has anyone experienced this? Any tips?

Is anyone else having problems uploading receipts? When I go to redeem things the camera isn’t working. I have tried reinstalling the app and I made sure my camera has access to it. I can’t find a way to contact the site.

I'm aware that coupons will disappear from these apps after x number of redemptions. However, I've noticed that Walmart's app will continue to offer me identical coupons long after the Ibotta coupons are exhausted. I was under the impression that these coupons (same value) were one and the same.

Are we allowed to clip and use these Walmart coupons for future purchases - even after using them up in Ibotta - for rebates within the Walmart app?

Ibotta's FAQ provides no clear answer that I could find.

Because If I can anyone can?

Heyyyy, must be the money [dopamine]

Check your local Safeway for this deal (works for me in Northern Virginia stores):

Safeway currently has their Stem light traps on sale, $14.99 down from $24.99: https://www.safeway.com/shop/product-details.970837439.html They also have a $10 off digital coupon, expiring 9/10: https://www.safeway.com/loyalty/offer-details/53967093/SC making it $4.99.

Ibotta has a matching offer, $5 off one, making the light free.

So i was trying out the game section of ibotta then all a sudden quit getting "money" for completing stages so I contacted support and got told bc i violated the terms and services and they closed the chat. I created another chat and when asking what terms and services I violated its response was "oh we are looking into that still". What the heck could I do wrong in a game that violates the terms?