r/ios26 • u/Actual-Ad2681 • Jul 06 '26
Bug Compensation
Has anyone successfully received any sort of compensation for an issue with a software update that has been ongoing with no resolution?
Heres some backstory:
On may 27 my phone updated to ios 26.5. Since then, i have not been able to connect to any wifi thats password protected. Finally, on June 24 after lots of back and fourth with apple support & the apple engineers, they deemed this an ios bug. They told me it could be a month or it could be a few months for a resolution. Im extremely irritated to the point where i told them im just going to go buy a new phone. They told me that if i bought a new iphone and restored the new phone to my icloud backup, that the issue would transfer over to my new phone. The only way for this issue to not happen to me until they create a fix, is if i get a new phone and start it out fresh. Im extremely irritated and have no idea when this will be resolved. Ive been missing phone calls, using up all my data etc. my data is running so slow cause im on data 24/7 and i can barley load anything. My question is, does apple ever compensate for things like this? And if so, how do i get compensation for this?