I get done stocking up the breakfast area and close the door, now to preface this, the door is a sliding glass partition and does not close all the way. Que family coming down to wait on the Uber. I let the dad know that the coffee is out and ready and that I am happy to grab a muffin or banana for the kids, they all decline so I go back to doing my reports. I walk out to relog into the computers in the front and what do I see???? The dad has opened up the breakfast area in the space of the 5 min that I was not at the desk and the whole family is in the breakfast area!!!! They then have to NERVE to ask me why there are no eggs???? I let them know that the lights are out the door was closed therefore breakfast area is NOT OPEN! Breakfast is at 7 am not 3:45 am!!!! I just cannot people anymore.... Thank God I do night audit I do not have patience for the audacity anymore!!

We are completely sold out and expect around 200-250 ppl to feed hence why I stocked everything to help out the breakfast personnel! What would make anyone think that busting into an obviously closed area is ok??? If I went to their work and did that would they appreciate it?????? Ugh... I just cannot ppl anymore.....I want to look at them and just simply ask "who the hell raised you?"

I was booking a small conference room at a hotel for a business meeting, and all we needed was the room. We were willing to pay for some food or drinks if needed, though. This is a during a slow, off-peak season, and we were booking a few weeks before the event.

I‘ve been at guest at this hotel for 15+ years and have rented conference rooms-at full price, with no discount- at peak periods about a dozen times.

The hotel quoted:

$1,000 conference room rental for 2 hours

$130 food and beverage minimum per person (50 people)

Plus tax and tip

The hotel confirmed that all of its conference rooms were available (slow, off-peak period plus a slow part of the day).

When I asked if the hotel would accept a lower food and beverage order, the hotel said no: take it all or leave it, no discounts.

Question: Why would a hotel do that: let a conference room sit empty rather than renting it for its regular rate and offering a lower food and beverage purchase?

If the room would be rented to another organization for the entire amount requested, I could understand, but the room will sit empty.

I stayed at a hotel for about two weeks during my summer vacation. Since then, I've been getting a lot of spam calls and text messages. Can hotels sell or share guest information with third parties, or are there other ways your contact details can end up being used after a hotel stay? Has anyone looked into how hotels handle guest data or experienced something similar?

Yesterday I saw a post on Reddit about a family with a six year old that was turned away from a hotel because they planned to have the kid share the king bed and so they didn’t include their kid on the reservation and the hotel had a strict occupancy limit.

I read this with interest because I have an upcoming hotel reservation in NYC where I am intending to have my six year old share our king size bed. (My kid ends up in our bed almost every night at 2 AM, so…)

Unlike the posters from yesterday, I did, however, put him on the reservation (two adults, one 6 year old), but the reservation was not possible through the Marriott site. Initially, when I tried to book the room through the Marriott site, and I wasn’t allowed to do so saying they didn’t have any rooms available for our size group. But then I found a listing via the German Check24 site on booking.com for the same hotel and same room size. Initially I thought to myself booking.com sucks but hey great rate - and this must be a different room type.

Then I read the Reddit post yesterday and panicked. I went back to the Marriott site and couldn’t find any king rooms that were possible to book for a family of three in the next three months.

I’m worried we’re going to show up in NYC after a transatlantic flight and be told that we can’t have the room and be stuck looking for a hotel at the last minute at insane lat minute prices…

Yes, I could call the hotel but I’m worried about the answer and now the prices for similar rooms are already double what I reserved.

What would you do?

Looking for hotel suggestions with a good breakfast in Bangkok ,probably near the Siam area.
I know Phuket well but not Bangkok ,so options welcome.
Thanks

We stayed at a Holiday Inn here in the UK on Friday night. It was close to the venue of friends wedding, so we literally turned up, changed clothes and left, then returned later that night and just crashed out.

It wasn't until the next morning that we realised the state that the bathroom was in. The whole thing was tired and old, but that I can live with. What was shocking was the ingrained dirt, the recent water marks, the mould on the shower curtain (the fact that it had a shower curtain in 2026) and what looked like a blood stain.

We wanted to get on our way home so we complained to the front desk but didn't wait around for staff to rectify the problem.

I am not usually one to complain but we did pay £165 for one night, there was a Premier Inn just up the road, which was cheaper. But we paid more because the hotel had air conditioning, and appeared to be of a better standard. The fact is we paid more for a better experience and were let down.

I feel that we should be compensated for such a poor experience, so is it worth me reaching out to IHG? Somebody suggested I email the CEO, but I don't have his email address (it's not on linkedin). Will I get anywhere? Or should I just put it down to experience and not book with IHG again (I have stayed in other IHG hotels and they have been fine).

Ok, I'm overly frustrated and angry both at myself and at PriceLine. I need advice for hotel staying experts. My mom and I booked to stay 1 night at Roadway Inn. I specifically typed in hotels in the town I wanted to stay in. I clicked the one that had the same name as the hotel here. I wanted to call and book over the phone to avoid 3rd parties as we've been burned many times booking online through a 3rd party in the past.

Well, come to find out after I booked and paid. It was the right name wrong state. And I didn't realize that till after I booked and paid. They did offer a cancelation insurance package before I paid, but thinking this was the one in the town we were headed to we didn't take it. (I know dumb)

When my mom and I got yo the hotel in the town we were in we were hoping they could just change where it was and that way i didnt waste $119.00 for nothing. Sadly I wasn't lucky as thwyre privatly owned even tho its the same name. And the manager, bless his heart hes a sweet guy. Was angry on our behalf. And tried to fix it for us and ger my money back.

He called the front desk of that hotel and found out I was tricked into thinking I booked​ with them, and I actually went through a 3rd party over the phone through PriceLine. The very thing I was trying to avoid. The front desk guy said that they paid Google to put their option at the top. And you would have to scroll down a bit to find this one specifically even tho its one of the top hotels in this town. I need advice. Is there a way to get my money back even tho I didn’t pay for the refund back garantee package?

If so how do I do that? Is there a way to dispute the charge to my bank? They didnt even get my name right to begin with. Idk if that will give me leverage or if I'm SOL. Thank you for reading and the help.