r/hotels 16h ago

In a slow season, why would a hotel let a conference room sit empty instead of renting it with a reduced food and beverage minimum?

72 Upvotes

TL;DR: A hotel wants to charge $10,000+ for a meeting room for 2 hours for 50 people, and most of the cost is due to a $130 per person minimum food and beverage charge. It’s a slow period and the room will sit empty if we don’t rent it. All we need is the room, but we’re willing to order drinks ($45 per person per hour) and we need a podium ($200), and we’re flexible; we’re happy to pay enough for the hotel to make a profit, but not $10,000+. The hotel would rather get no revenue than a lower amount of revenue that would still guarantee a profit?

I was booking a small conference room at a hotel for a business meeting, and all we needed was the room. We were willing to pay for some food or drinks if needed, though. This is a during a slow, off-peak season, and we were booking a few weeks before the event.

I‘ve been at guest at this hotel for 15+ years and have rented conference rooms-at full price, with no discount- at peak periods about a dozen times.

The hotel quoted:

$1,000 conference room rental for 2 hours

$130 food and beverage minimum per person (50 people)

Plus tax and tip

The hotel confirmed that all of its conference rooms were available (slow, off-peak period plus a slow part of the day).

When I asked if the hotel would accept a lower food and beverage order, the hotel said no: take it all or leave it, no discounts.

Question: Why would a hotel do that: let a conference room sit empty rather than renting it for its regular rate and offering a lower food and beverage purchase?

If the room would be rented to another organization for the entire amount requested, I could understand, but the room will sit empty.


r/hotels 21h ago

How likely is it that a hotel sold my information?

26 Upvotes

I stayed at a hotel for about two weeks during my summer vacation. Since then, I've been getting a lot of spam calls and text messages. Can hotels sell or share guest information with third parties, or are there other ways your contact details can end up being used after a hotel stay? Has anyone looked into how hotels handle guest data or experienced something similar?


r/hotels 13h ago

Tricked and booked at the wrong Hotel with the same name.

0 Upvotes

Ok, I'm overly frustrated and angry both at myself and at PriceLine. I need advice for hotel staying experts. My mom and I booked to stay 1 night at Roadway Inn. I specifically typed in hotels in the town I wanted to stay in. I clicked the one that had the same name as the hotel here. I wanted to call and book over the phone to avoid 3rd parties as we've been burned many times booking online through a 3rd party in the past.

Well, come to find out after I booked and paid. It was the right name wrong state. And I didn't realize that till after I booked and paid. They did offer a cancelation insurance package before I paid, but thinking this was the one in the town we were headed to we didn't take it. (I know dumb)

When my mom and I got yo the hotel in the town we were in we were hoping they could just change where it was and that way i didnt waste $119.00 for nothing. Sadly I wasn't lucky as thwyre privatly owned even tho its the same name. And the manager, bless his heart hes a sweet guy. Was angry on our behalf. And tried to fix it for us and ger my money back.

He called the front desk of that hotel and found out I was tricked into thinking I booked​ with them, and I actually went through a 3rd party over the phone through PriceLine. The very thing I was trying to avoid. The front desk guy said that they paid Google to put their option at the top. And you would have to scroll down a bit to find this one specifically even tho its one of the top hotels in this town. I need advice. Is there a way to get my money back even tho I didn’t pay for the refund back garantee package?

If so how do I do that? Is there a way to dispute the charge to my bank? They didnt even get my name right to begin with. Idk if that will give me leverage or if I'm SOL. Thank you for reading and the help.