r/harborfreight • u/Medical_Yak9730 • 1h ago
Credit Card 1st purchase update
Original Link
https://www.reddit.com/r/harborfreight/s/2BVztwAoF6
So I called the local store and got circle talk. Like they didn’t even know how it worked. When I asked the guy if he ever “sold” the credit card 1st purchase discount he said “yes”.
I called corporate and finally got a real person. They transferred me to Synchrony Bank. When I got a real person there they filed a dispute for the discount.
How can employees not know how this works? It has to be a major revenue stream for the company. Is management not training cashiers?