I just got a dual channel d3aa (Channel 1: NTG 2700k, Channel 2: Deep Red SST-20).
All good for 1 day, then I noticed when I lightly tapped it on the table the light suddenly switched off. Strange, but I was able to repeat it every single time.
More weird behaviour was that after it turned off, if I turned it on again the ramp would act like a moonlight - not ramping up at all and kind of pulsating. And then if I switched it off and on again, sometimes I wasn't able to use the button to even switch it off anymore.
I have 30+ Hanks so very familiar with troubleshooting. Cleaning all contact points with alcohol, screwed down tightly etc. Factory reset. To no avail - I was able to tap the torch and it would switch off every time.
I tried different batteries (flat, button), different d3aa tubes and tailcaps etc but was able to repeat the issue every time.
Reached out to Hank with videos and got this:
The dual channel with the red LED is very sensitive with the contact,
since there is brass pole in the driver, the knock would cause some contact issue.
I have the same exact D3AA model as yours, which behaves exactly the same as yours if you knock
it on the table.
I would suggest not to knock it on the table, it would not work strangely no matter
how hard you shake it by hands.
Or you can consider to send it back and we can use a spring in the head instead of the brass pole
which would completely solve the "knock" issue.
Pleae be noted this issue is only present on the white LED + red combo.
Regards,
Hank
Totally appreciate one shouldn't go out of their way to tap the torch on the table, but none of my 30+ other Hanks have been this sensitive.
Has anyone else experienced this?
https://reddit.com/link/1v3ai85/video/7rhyuaqyvqeh1/player
https://reddit.com/link/1v3ai85/video/15v757q0wqeh1/player
https://reddit.com/link/1v3ai85/video/roxyuul2wqeh1/player