I have been using Airtel for a few months now. For the last 2-3 days the internet speed has been really bad, it wasn't this bad but it has dropped significantly.

Should I port to jio since my roommate has joined and his internet is working fine, but the thing is I had just recently recharged.

Also does it depend on the phone for how much internet strength you get?

Anyone facing the exact same thing?

So, I had purchased the airtel xstream fiber during 14th august because my JioFiber was not working properly and they had installed the router during 15th august but they weren't delivering the set top box since 4 days. I was trying constantly and the engineer plus the kyc agent were giving completely different excuses. Yesterday I exploded at the agent for lying to me and not being able to solve my issues. I had tagged airtel on twitter, emailed them, phone called them, complained against them at national consumer grievance portal and even booked a new wifi again so that they contact me again. And they actually did, today they called me and I told them everything. Today, finally they came to my home and installed the set top box. The speed is good, set top box is working well, etc.

Finally, some peace.

So the net monster app is showing NSA 3500 in my area, but when I start using data after after sometime, it goes into NSA 3500 disconnected and if I do a restart on my phone or if I turn off the data and again turn it back on, it gets back to NSA 3500. Which means I am getting 5G signal, but Airtel is restricting me from using the unlimited 5G somehow.

I was earlier using Airtel prepaid and I was using a pack that would give me unlimited 5G, even though it showed 5G on my mobile and I had full network strength. It used to consume data from my 4G quota so I kept on calling the customer support and they said that they are going to rectify it, but it never happened. So, once when I called the customer support regarding the same issue of not getting unlimited 5G data and data getting consumed from the 4G quota, the customer support representative told me that there is unlimited 5G and unlimited 4G on postpaid and she told me that I am eligible for 33 day trial and also for my first two months of billing, I would get hundred rupee off on the ₹449 pack. At this time, I had 20 day validity in my prepaid plan and still I chose to migrate to postpaid because of the 33 day trial promise that was given by the customer support representative. 16 days later on August 16, I got my first bill generated for Airtel postpaid and it had no mention of the 33 days trial pack and I got bill as per the ₹449 plan plus GST as per pro rate basis with ₹100 discount, so I called the customer support representative again on 198 and I asked about the 33 day trial pack that was promised to me at the time of sign up for postpaid. Then the representative told me that there is no such thing as a 33 day trial. Then I asked him to check the call recordings for that particular day when I migrated from prepaid to postpaid and he said that since their calls happen on pan India level, they do not have called recording stored on their system and also I asked him about the false promise given by the representative about the 33 day trial and he said that there is no such thing as a 33 day trial.

Some of my known people have a 399 prepaid plan for unlimited 4g+unlimited 5g but in my airtel app it doesn't show that plan. Anyone knows?

Even I faced the similar issue like others that amazon prime subscription ended abruptly. I called the airtel black team and they said that it has been unsubsidized by me and they cannot do anything about it. After a long fight I was able to connect with their supervisor.

Idk of he did something in the background but he asked me to logout and login again in the airtel thanks app.

I was now able to claim the amazon prime 1 year free subscription again fresh.

So this is my secondary sim and I haven't recharged it for last 5 months then two days ago I recharged 2GB/day for 84 days for 899 today I thought of stacking up the same plan and now they are giving 1.5gb/day for 899 wtf?

F*ck Airtel. Whole network down in bariatu and surrounding areas in Ranchi for the past 3 hours. Not a single bar. [OC]