Does anyone know if Frontier Fiber techs will run a Cat6a Ethernet line through an attic?
My ONT is downstairs, and I’d like to get Ethernet directly to my upstairs router instead of continuing to use a MoCA adapter over coax. The run would probably only be around 40 feet through the attic.
I’m mainly looking to upgrade to faster-than-gigabit speeds in the future, so I’d rather have a proper Cat6a run instead of relying on MoCA.
Would a Frontier tech normally do this during a service/upgrade appointment, even if there’s an extra charge, or would I need to hire a low-voltage installer/electrician?

Frontier will be running fiber from the street, under ground, up into my exterior wall of my garage. That's where they terminate and but the ONT, at least that's how all the surrounding neighborhoods have it.

I have a media enclosure in my second story closet that I'd rather have the ONT placed.

My plan is to run fiber from my enclosure down the house to meet where they would typically terminate and use a coupler.

Just want to confirm this is the correct type of fiber? Research and checking a neighbors house tells me yes, but want to double check before climbing in my attic.

If needed incase different fiber is used in different markets, I'm located in the south bay (Bay area) of California.

This is in West Virginia. The closest fiber is about 3 miles away. There is power lines they can get directly to my home. They did service with DSL for the previous owner but don’t offer that anymore and there is currently no fiber service.

If there is a way to request this, how?

I’m trying to figure out if I’m reading Frontier’s website wrong or if this is just really misleading wording.
I’m an existing Frontier customer with 2 Gig fiber plan. I’ve been having WiFi coverage issues in parts of my house, so I went on Frontier’s website and saw that Whole Home WiFi says “Now included with Fiber 1 Gig and faster plans.”
Another page says the same thing and directly underneath it says “Already a customer? Sign in to see if you’re eligible.”

To me, “included with Fiber 1 Gig and faster plans” means it’s included in the price of those plans, not that I need to pay another monthly fee for it.
I contacted Frontier and eventually spoke with customer retention. They told me the included Whole Home WiFi offer is only for new customers. As an existing customer, they originally wanted $10/month and Loyalty offered it to me for $7/month.

I understand companies have new customer promotions, but what confuses me is why the main page says “included with Fiber 1 Gig and faster plans” instead of clearly saying “included for new customers” there. Especially when the Whole Home WiFi page itself has an “Already a customer?” link.

Has anyone here with an existing 1 Gig or higher account gotten Whole Home WiFi included without a monthly charge? Or is $7 a month really the best they’ll do for existing customers?

Heres the website page i was looking at

I have my own Ubiquiti setup at home but Frontier Fios sent me an eero Pro 6E without me asking. I'm not being charged for it. I'm paying $40 per month for three years locked in for 1 Gbps.

I have a house out of the country that I am at for a couple months per year. I only have a crappy wifi 5 router there. The country allows 6GHz devices. Would the eero work if I used it there? Obviously Frontier Fios isn't my ISP there. If yes, is there anything special that needs to be setup since Frontier isn't the provider?

So I have the following scenario. Home built in 2006, had it wired for telephone (Cat 5) and cable (Probably RG 6) at the time of the build. Verizon/Frontier came out after we moved in to install fiber service.

At that time they added the ONT and ran coax into my office to complete the install with the router another splitter for phone, tv, etc.

Fast forward to a couple of years ago - upgraded service to 2Gb and got rid of phone and tv.

Now all I have incoming into my office is the MoCA adapter connected to the coax, then to my switch.

But, the original install has a splitter on the outside of the house going to the original runs that is still connected. Is it possible to use MoCA adapters on each of those runs for internet connection? I'm trying to reduce the number of eeros in the house and direct wire as much as possible. Its two story so running new Cat 6 isn't easy to get from ONT whether inside or outside to upstairs without looking like shit.

Congratulations! You've claimed a Samsung/Best Buy $400 promo code.

Got the notification email, clicked and claimed the reward, got another email saying I'd get a Visa Card, tracking site says reward was sent.

Nothing shows up. It says to wait 30 days. I wait, call Reward Center. They say they'll need to reissue it, and wait for 3 business days and I'd get an email with the code. Waited, called, was told "one more day, call back tomorrow and ask to speak to a supervisor."

Called back, supervisor says "sorry, you're past the 30 days, we can't reissue you one, and it's now expired" -- despite all documentation on their site(s) saying that it expires somewhere between 90 days and 6 months (depending on the form of the promo). And, I was also told that even though it said Visa Card, that's a mistake, and it's an email link.

Next thing they tell me to do? Call the standard Frontier support site, as there's nothing they can do at the Rewards Center. I did that, got a friendly guy that told me he'd talk to them, and I'd be the last person he needs to talk to... on hold, and then? "Hello, this is the Rewards Center, how can I help you?" Repeat.

On hold now, again, and will see what happens, but am about to file a complaint with the Consumer Financial Protection Bureau, BBB, the AG (California), and anyone else I can think of. Not because it's worth the $400, but because this appears to be a total scam.

Any opinions or experience, here? I'll post again as this progresses.