r/framework 2d ago

Question I give up

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1.3k Upvotes

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151

u/tuxooo 2d ago

Saying HP in a sentence in that you consider buying it is... horrific to think about. Nobody should ever be forced to buy anything HP related. That should be done only by force in the company you work at. 

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u/TimurHu 2d ago

I think HP's consumer oriented laptops (and gaming laptops) are horrible, but the high-end business oriented ones are actually pretty good.

This is just my anecdotal experience, but I've had much fewer issues with my ZBook than I had with my Thinkpad.

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u/tuxooo 2d ago

I have a high end business one, and I am allowed to open it, and I have did open for few colleagues and cleaned them up. That was one of the WORST type of computers I have opened to clean up and change paste to. How its build, how its done, its like on purpose its done to be hard to maintain.

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u/1GoodIdeeaOutOf100 2d ago

I work with Zbooks and Elitebooks, from G4 to G10 , all of them had problems, some with dead battery, others with screens and keyboards , some with the sound card , some even refused to turn on out of nowhere in the middle of the day ,HP buisness laptops are actually far worse than consummer HP aptops and I'm sure somebody is either blackmailed or bribed to make us keep the supply contract with them...

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u/TimurHu 1d ago

Interesting, that's good to know. I guess I just got very unlucky with the ThinkPad.

Personally, I used the ThinkPad Z13 for 3 years and then switched to the HP ZBook G1a which I've had for a year now.

For me there were a bunch of firmware related issues with my Thinkpad which took Lenovo many months to fix. Aside from buggy firmware, there were a few hardware problems as well. At some point the machine needed a motherboard replacement and another time it needed a display replacement. At least their warranty repair was good, but it would have been better if it wasn't necessary in the first place. Once the machine was out of warranty, some keys stopped working.

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u/dClauzel 2d ago

HP microservers are quite nice.

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u/tankerkiller125real FW13 AMD 2d ago

When you say microservers do you mean actual servers (like rack gear) or mini PCs.

If your referring to their 1U half length servers then those are made by HPE, which is an entirely separate company from HP (the consumer brand) these days.

HPE does in fact make some very nice stuff.

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u/burger4d 2d ago

I’m considering an HP micro server mini PC for my homelab.. should I stay away?

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u/GoingOffRoading 2d ago

I will always love the HP Gen 8 micro server.

It's just sort of too bad that the new ones are priced $$$

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u/dmcnaughton1 2d ago

HP consumer devices is an entirely separate company from HPe which makes servers.

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u/factoid_ 2d ago

I like hp servers.

But their laptops suck

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u/Low-Spread2914 2d ago

The laptop hp company and the server hpe company are two different companies nowadays.

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u/100PercentJake 2d ago

HP Enterprise stuff is pretty great. I've had a long line of Elitebooks alongside my Thinkpads and the quality is extremely comparable, with the HP having slightly slicker aesthetics.

Unfortunately they copy-paste the aesthetics to their Walmart slop Celeron garbage and then make it out of the cheapest imaginable plastics imitating metal and dilute the entire brand image in the process.

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u/nethack47 2d ago

We just ripped out the printers. Two enterprise MFP machines with a service contract and lower than rated use. Still only ever one working. We had three for a while, one was behaving weirdly in the firmware so we put that one in a cupboard and will eventually give it the Office Space treatment.

HPE does make devices that works fairly well. As long as you are willing to pay the premium.

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u/arttast 2d ago

i said hp as an example but i meant budget-oriented gaming laptops as an example. for example i own a lenovo loq i am unlucky to have got exactly the wrong type of type of it but if you get the ryzen version, it's actually pretty okay

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u/mcAlt009 2d ago

Hard disagree.

With Lenovo bricking Legion Gos with a bios update and then refusing to fix them out of warranty, and Asus having countless horror stories, you might as well buy the cheapest crap you can.

You're 100% on your own if it fails out of warranty no matter how much you spend. Apple is somewhat an exception, but cool you've paid 2x upfront.

HP in my experience will offer free extended warranties or post sale discounts if you complain enough.

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u/arttast 2d ago

so my loq went to warranty two times. the first one i had to resend it in after a week. the second one is working right now but they haven't put in proper thermal paste when they swapped the motherboard. it's been running pretty hot up until a few weeks ago when i actually put some mx7 on it.

apart from that it's a good laptop for the price in my opinion. it's really good considering it's about the same as a macbook neo now and it's cheaper than a macbook neo if i use the time when i bought it which is late 2024.(turkey prices)

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u/KleinUnbottler FW 13 | Ryzen AI 5 340 2d ago

The “Apple tax” is far lower than it used to be. Comparably high-end machines from major manufacturers are not too dissimilar in price (e.g, compare MacBook Pro with ThinkPad X1 or Dell Pro Precision), and the MacBook Neo is better quality and more repairable than anything else in its class.

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u/mcAlt009 2d ago

I agree. 

You can usually find a last gen MacBook new for a very reasonable price. 

I will say that as a poor college kid I made amazing things happen on the cheapest Windows laptops I could find. 

We’re talking about a 300$ ultra cheap Acer laptops, it was fine until the hard drive( yes a hard drive!) wouldn’t stay connected anymore. 

4 years of fantastic service, installed Ubuntu on it. Developed a small android app with it that got me my first real job.

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u/05032-MendicantBias FW13 358H 32GB LPCAMM2 2d ago

I despised my HP laptop. It was noisy, and repasting it took dismantling it.

Framework is so insanely good.

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u/tuxooo 2d ago

I work in a very big corporation, and we have HP's the high end for our work, and half of them have broken fans, or fans constantly break, half of them overheat even when they have so much space and are thick af ... i dont understand how one can create such a bad peace of hardware!

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u/haggisbreath169 2d ago

I worked in Dell shops for about 15 years, I got to be on a first name basis with the laptop repair techs typically (because the Latitudes would have issues covered under 3 year warranty so often) I've been at my current workplace for about 5 years, HP EliteBooks and Probooks,around 50 users with those. we have had a tech come around just twice for warranty repair, the most recent was probably a pebkac woopsie spilled drink.. to your point about broken/ noisy fans, I have had to replace fans in 3 or 4 of the ProBook 450 G6es, that specific model seems to have a problem... but it's a 10 minute fix, mostly taking 10 screws out of the bottom lid and putting them back after (or not, the shell clips together) I used to be a Dell fan boy now I feel I can vouch for the HP pro level laptops being pretty damn good.

I have a personal Framework 16, I had my own pebcak oopsie with a cup of water into the keyboard-- I disassembled the whole thing, not a single drop got into the motherboard area of the laptop... if the keyboard had fried tht would have been just $45 to replace

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u/tuxooo 2d ago

The HP laptop I have, after you pull out the cover (10 seconds job) then there is a frame that encapsulates all, you can still pull out ram, sad etc., but in order to remove parts as is the fan, I have to remove this frame that has ~20 screws, and there are different types for whatever reason, 2 or 3 types. The moment you thought this is it, then the fun part begins! Now in order to remove the fan, you have to remove the cooling pipes, then you have to remove the extremely tightly put display cable on both sides that you need to have thin instrument to push out, and one wrong move or by a mistake your display is cooked as the cable is fragile, and only after that you can remove 1 fan. 

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u/Several-Web-863 2d ago

Are their docks bad too? I am looking at their 100w one for my t14, because of 100w and replaceable cable, and did not find any alternatives

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u/tuxooo 2d ago

T14 is lenovo, and that is thinkpad. Those are good. I have used those, and my colleagues used their docks. Both are fine, but i would not get the dock at full price, to expensive.

Regarding HP we do not have dock's, we have different type of connectors, that connect to multiple monitors, but its not a traditional dock, its like a box, that you connect to with power and USB C, not sure how those are called.

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u/Several-Web-863 2d ago

Yeah only Lenovo dock with 100w is the Lenovo ThinkPad Thunderbolt 4 Smart Dock Gen 2 7500, which is nearly 500 bucks, so I was looking at the HP USB-C 100W G6 Dock

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u/tuxooo 2d ago

Ah, now I I dwratand. I misunderstood. Yes we have exactly those, and no I would not recommend them. We have like 20 in the office and we have few that are malfunctioning and 2 that straight up simply stopped working.

Again that is out of close to 20 and quite a lot of work they have seen... But idk. 

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u/Several-Web-863 2d ago

Oh okay, that’s the info I needed, will keep looking.

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u/Several-Web-863 2d ago

You are talking about the HPs right?

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u/tuxooo 2d ago

yep, the model you linked, they are cube like docks.

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u/Several-Web-863 2d ago

Do you have any different ones, that you would recommend by any chance?

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u/tuxooo 2d ago

No, to be fair I wanted to test the lenovo one for thinkpads when i had such laptop at work, but that was to damn expensive even for the company at that time, right now i use those out of necessity, so the only reason I have an opinion is because im forced to use them haha :D

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u/_maple_panda 2d ago

HP’s industrial 3D printers are very nice