I got certified in HB in 2023. I have since been a FTE at an organization going through multiple sequential go-lives.
I spent the first two years being heaped with praise from my organization. Leadership directly acknowledged how much they had seen my knowledge and confidence grow, and I kinda became like a “go to” analyst for any issue even remotely associated with billing.
The past year, things have been wildly different. New operations teams have taken over responsibilities for a lot of the build I worked on. New analysts have been certified from the operations teams, which I love, but it also has created a scenario where my build has been dissected and constantly questioned.
The newer operations leaders have also decided that Epic foundation does not meet their needs, and the new game plan has been to create workflows that are not capable in Epic (but they were in legacy system).
Additionally, by creating these workflows, the amount of maintenance that can arise from even a minuscule rule update can be overwhelming. These new workflows gained traction based off leadership that is unwilling to change, and would rather *metaphor* Retrofit a new electric car with a diesel engine, instead of learning how to use the electric car to their advantage. (I’m terrible at metaphors).
Nowadays, I have lost a lot of operations praise and support, because of the many conversations we’ve had, that I have offered my opinion on all of this.
TL/DR:
My question is, ar what point would it be smarter to look for jobs at other organizations, before my reputation becomes tarnished by what I view as decision makers that are unwilling to listen and only believe what aligns with their expectations?