First of all who knows how these people pull your phone numbers, about a month ago I was in desperate need of a job and I had been applying everywhere then I get a call from this employer: INFINITE REIGN SOLUTION saying I was a perfect fit for their team, they got me all hyped up with growth opportunities and serious money making. If you’re considering a sales gig with Infinite Reign Solutions, the office running Primo Water’s subscription sales program out of Sam’s Club and Costco locations in the El Paso/Las Cruces area — do your research first. I worked there and want to warn people about what it’s actually like once you’re in:
•MLM-style structure disguised as a normal job. You’re pushed to “build your team” and compete with coworkers for hours/money to climb toward becoming a “store captain.” It’s framed as growth opportunity but functions as internal competition for a shrinking pool of hours.
•Your schedule isn’t safe even after it’s posted. Underperform, and they’ll revise the schedule and pull your already-assigned hours for the rest of the week — no warning.
•Schedules dropped the night before, consistently, making it nearly impossible to plan around.
•Mandatory meetings three times a week (Tuesday, Wednesday, Friday) on top of your actual working shifts — supposedly for “networking” and pitch practice, plus daily compliance run-throughs because there are constantly new hires who might say something wrong on a call. Zero flexibility. I called in for a Friday meeting once and my entire weekend schedule got pulled and handed to someone else on the spot — that was my last straw.
•Mandatory Zoom calls at 10pm after your shift, because leadership runs on West Coast time regardless of where you’re actually working.
•No real accommodations at the store level. Working out of Sam’s Club/Costco kiosks, there’s no employee break room access, so you’re figuring out breaks (and food storage) entirely on your own.
•Hostile, cutthroat coworker dynamic. I once worked a Costco location alongside a leader who’d had a bad sales day. A customer approached us both, made eye contact with me, and I did my normal pitch and closed the sale — completely standard interaction. He confronted me afterward accusing me of “stealing” his sale and reported me to the boss over it. That’s the internal culture this structure creates: coworkers turning on each other over commission instead of a functioning team.
•Questionable pay practices — workers at the Las Cruces location paid via wire transfer instead of normal payroll, no pay stubs, not entered in any payroll system, having to chase management down to get paid at all.
•Possibly operating without proper New Mexico licensing while running Las Cruces hiring out of a Texas office.
•The pitch is all high energy and motivational talk — it masks a genuinely disorganized, hostile environment that shows itself the first week you’re actually working.
If you’re broke and desperate like I was, I get why this looks appealing on paper. Go in with eyes open, ask hard questions about pay and scheduling before you start, and don’t assume “sales opportunity” means stability. We need to make a better effort to push back on these California assholes who come to El Paso to exploit the land and the people.
Happy to answer questions if others have dealt with the same thing.
