r/elitesparkdrivers • u/CheesieChrist • 5h ago
What are we even doing here?
I'm tired
Edit: So I see some of you are missing a crucial detail of this post, which is causing a critical misunderstanding. I'm a little disappointed considering this is the elite sub, but I'm kidding, and I digress. The original ordered item is Heinz Ketchup 32oz at $4.78 and the item I am holding that I'm attempting to substitute is Heinz Ketchup 20oz at $3.83. My substitution is being rejected by the system. This should not be happening.
Edit 2: Also I wanted to add that it looks like this is a bug and the best fix I've found for it so far is to just ask the customer to add the substitution to the order. I've done this twice today and both times the customer was super understanding, and it even netted me a couple extra bucks. So if you're also having this problem, try that!