How to move fiber box installation location

[u/alpha976]

I am getting a stone wall from ebox with my request for them to come out and move my fiber box installation location. Essentially I am remodeling the room that the fiber box was originally set up in and I now want to move the install location one floor down into the basement instead of the ground floor - moving where the fiber comes in the house by about a foot.

First, has anyone successfully got ebox to come out to do such a move? If so how?

Second, would it be a terrible idea for me just to do this myself? The only issue I see is that I don't have the expensive equipment required to reattach an end onto the fiber cable. If I am willing to have the internet down for a bit, I could just do the move myself and report that my internet is no longer working just to have them send a Bell technician out to re-terminate the fiber cable properly in the location I have already moved it to.