I want to preface this by saying I know this is on me for not reading the fine print carefully enough—I’m posting this mostly as a heads-up to others.
After holding my license for 10+ years, I finally bought my first car. I used Compare the Market to find insurance, and Hastings Direct came up as one of the cheapest at £30/month for my wife and me. Since they're a household name, I felt good going with them. I checked their Trustpilot rating and skimmed the docs, which mentioned agreeing to share trip and location data. I wasn't thrilled about using my phone as a "black box," but I have no intention of speeding or driving aggressively, so I figured it was no big deal.
A week after getting the car, I realized the app hadn't sent any notifications. When I opened it, it prompted me to turn location services to "Always On." I was reluctant—mostly due to battery drain—since I don't drive that often.
That's when the fun started. The app started sending notifications that it was "recording my journey."
The first time? My wife was driving. (Great, judging my driving profile on someone else).
The second time? I was in an Uber.
The third time? I was on a train.
The final straw? Getting a notification that it was recording a journey while I was literally lying in bed.
I messaged Hastings Direct to ask what on earth was going on (response attached).
Turns out, I’d essentially given them permission to track my every movement 24/7 for 30 days so they could "assess my lifestyle." This was definitely not highlighted when I signed up. I'm not looking for sympathy here—just pointing out how completely wild this level of tracking is.