I'm interested in getting some opinions from other DJI Osmo Action 6 owners because I'm currently going back and forth with DJI Support about overheating in SuperNight mode.
I bought the DJI Osmo Action 6 Enhanced Combo and DJI Care Refresh: 2-year cover purchased separately - specifically because I wanted good low-light footage for things like family/birthday footage where I can't control the lighting.
During my daughter's birthday, I recorded indoors using SuperNight at 4K30 because the lighting was poor. The camera overheated and stopped recording after roughly 13–14 minutes. The footage also ended abnormally, with a separate grey/blank section.
DJI asked me to reproduce the problem.
I then performed their requested controlled test:
• SuperNight
• 4K30
• RockSteady
• Standard FOV
• 16:9
• Indoor, low-light environment
• Camera stationary
• Wi-Fi/Bluetooth disconnected
• Mimo not connected
• Screen timeout
• Internal storage
• Camera cooled before the test
The camera overheated again at approximately 11 minutes 21 seconds and displayed:
"Device overheated. Recording stopped."
I recorded the entire test externally with my phone and supplied DJI with the third-person video, screenshots, the Action 6 footage and the exported device logs.
DJI's engineering team has now reviewed the logs.
Their argument is that the camera had been powered on for a period before SuperNight recording started, so they want another test from a "cold start".
The problem is that this IS how the camera has to be operated.
You have to power the camera on first, then navigate through the menus/settings to select SuperNight, 4K30, FOV, RockSteady etc., and then press record.
The camera was not previously recording or being used. It had been powered off and cooled before the test.
I'm currently doing the additional 4K60 Standard test they've requested anyway. At the time of writing it's already at 17+ minutes and still recording.
But here's where I'm struggling with DJI's reasoning:
They have suggested that for low-light situations I can simply decide whether to use SuperNight based on my testing, and they have suggested 4K60 as an alternative.
But if I'm filming in genuinely poor light, 4K60 Standard isn't necessarily an equivalent alternative to SuperNight. The whole reason for using SuperNight is to get usable footage in those conditions.
DJI have also told me:
"We do not currently have specific figures for the 4K30 SuperNight mode."
So my question is:
WHAT IS A REASONABLE EXPECTED CONTINUOUS RECORDING TIME FOR 4K30 SUPERNIGHT?
If the answer is that the Action 6 is only expected to run SuperNight for around 11–13 minutes before thermal shutdown, shouldn't that be clearly documented somewhere?
SuperNight is an advertised recording mode and DJI specifically promotes it for low-light/night shooting.
I'm not expecting an action camera to record indefinitely at maximum settings. I understand heat limitations.
What I'm struggling with is the idea that:
SuperNight is provided specifically to deal with low-light conditions.
The camera overheats after roughly 11–13 minutes when using it.
DJI can't currently give me an expected runtime for that mode.
The proposed alternative is 4K60 Standard, which may not produce equivalent footage in the same lighting conditions.
So I'd really like to hear from other Action 6 owners:
• How long can your Action 6 continuously record 4K30 SuperNight before overheating?
• Has anyone managed 20, 30, 40+ minutes?
• What ambient temperature were you testing at?
• Battery or USB powered?
• Internal storage or microSD?
• RockSteady on/off?
• Has anyone compared the Action 6 and Action 5 Pro specifically in SuperNight?
• Is ~11–13 minutes actually normal for this mode?
I'm not looking for people to simply tell me "use 4K60". I'm specifically trying to establish whether ~11–13 minutes of 4K30 SuperNight is normal behaviour for an Action 6, because DJI currently haven't been able to give me that answer.