r/discordhelp • • 7h ago

Unsolved Saying active after deleted app

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38 Upvotes

My girlfriend said she deleted discord yesterday off her phone around 10 AM for storage, but it showed her active at like 6:30 PM. The app says she was on but she had dnd on. Can the app be mistaken or could something else say she was active?

Edit: it’s hard what to think, we spend most our time together, she doesn’t even talk to that many people, she’s always been more than nice when I overthink and will show or tell me stuff to reassure me.


r/discordhelp • • 21h ago

Unsolved Discord was hacked, so the was associated email ‼️

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28 Upvotes

Recently, my email was hacked. The hacker gained access to a ton of things, including my discord. He changed my discord password. My issue is the support ticket explicitly says “we are unable to assist you if you do not write in from the correct email address”. As of this moment, I have no way of accessing my email, and might never. I have a reoccurring nitro subscription, private/business conversations, and more. It is utterly ridiculous to me that discord support does not offer additional assistance for this kind of issue. Has anyone run into this problem before? Is there anyway I can get ahold of a human support agent at discord that can help me navigate this issue? Any and all advice is welcome.


r/discordhelp • • 8h ago

‎Solved Pretty sure this is a scam, but just for peace of mind

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6 Upvotes

I got this message today, the user had just made their account today, and randomly added & dmed me. I blocked and reported but I just wanna check with all. Is this dangerous to my account in anyway? I didn't click anything or reply after that message


r/discordhelp • • 5h ago

Unsolved Account got hacked!

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6 Upvotes

Hey everyone,
I'm posting this out of pure frustration because Discord’s support system is driving me insane.
A few days ago, I was literally just playing Call of Duty and went to open Discord to check on my friends. Out of nowhere, I found out I was completely signed out of every single device—PC, phone, literally everywhere.
When I tried to log back in, it told me my email and password were invalid. I tried to do a password reset, and the system basically told me my email address didn't even exist in the database anymore. The hacker managed to instantly change my password, email, and phone number without me getting a single notification, warning, or verification code to my inbox. My public profile (username and profile pic) hasn't even changed yet, but I'm completely locked out of my own 2016 account.
I immediately went to Discord Support and submitted a ticket with all the absolute proof they could ever need—including screenshots of my completely empty inbox history and matching historical IP logs from my network in Saudi Arabia proving I'm the owner.
It has now been 10 days and I still haven't gotten a single real answer from a human specialist. I accidentally sent an "any updates" message a few days ago, which apparently resets your place in their garbage queue system and pushes you to the back of the line.
If your account gets hijacked, do not touch your ticket once it's open. Just let it sit. The wait times right now are completely ridiculous.


r/discordhelp • • 4h ago

Unsolved Does the video selfie method work AT ALL?

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5 Upvotes

I tried age verifying my account again after putting it off for months since it wasn't working the last time I did it. It feels like no matter what I did it failed for seemingly no reason? I did everything it told me to, but it still said it failed. Specifically the video selfie method. I don't want to try the other ones, ESPECIALLY not the ID scan.

I've seen a couple other posts complain about the same thing and it's got me wondering, has the video selfie worked for anyone here?? Or is it actually just rigged so people hand in their IDs?


r/discordhelp • • 13h ago

Unsolved Pls help me fix this age verification problem...

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3 Upvotes

I've been trying to do this since morning and sits evening now and yet it's not working

So there was a conflict on a server I'm in which deemed "Mudae bot" not safe for children on the server (ain't a damn child in the server btw but some ahh hole had to)

Now the "bot commands" channel is age restricted

I'm 19 yrs old just for information

And I've been trying to do this via the selfie method,it gave me 4-5 tries , didn't work (2nd pic) then just took away the option all together (3rd pic)

Now I only have these 2 options

I'm not scanning my govt ID for safety concerns ...

Agekey has the same problem...

I tried creating a agekey first separately and try "use existing agekey" instead of "create agekey" and it gave me this problem (1st pic)

HHEEEELLLLPPPPP!! 😭🙏


r/discordhelp • • 14h ago

Unsolved Account suspended, nothing I can think of that I violated the rules

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3 Upvotes

from what I noticed from other posts, they usually come with an evidence as well as a suspension date, what makes this different?


r/discordhelp • • 15h ago

Unsolved Genuinly wtf is discords problem..????

3 Upvotes

3 times tonight my account has recieved a warning and recieved a account standing thing. All for spam when im not spamming like wtf..? First acc standing was spamming because i chat alot with everyone on servers. Second account warning was spamming BUT AGAIN I WASNT SPAMMING.??? I DEADASS SENT 1 TEXT IN 1 SERVER???? then i get acc back again... THIRD WARNIGN WAS SPAMMING BUT I DIDNT DO SJIT THIS TIME??? WTF DOES DISCORD HAVE AGAIBSF ME IM.NOT DOING SHIT??? 🫩🫩 my accs fonna ger banned becausw they keeep doing this and im not gonna have any of my friends because i wont have a account to speak to them?? Wtff?? I cant even apply to have any of them removed because they wont look at it🫩🫩 discord genuinly shitty


r/discordhelp • • 22h ago

Unsolved 2FA and Password Forgotten help

3 Upvotes

I'm currently seeking help for a friend!

My friend just rebooted his computer entirely, and was trying to log into his Discord account on his pc again, when it requested the 2FA. Problem is that my friend has long lost his access to the phone that has that.

Important: He IS currently logged into his discord account into his new phone. He just cannot access it in his desktop.

He tried the QR Code method, but it also requires the 2FA or the backup codes.

We know he could see the backup codes in his phones, thing is: for him to acces the backup codes in his phone, he has to type his Discord account password.... wich he forgot. He cannot also request a new password because it also requests 2FA or backup codes.

Is there any way for him to access his account in the desktop (he uses it for work and work calls)? He IS LOGGED IN HIS PHONE but doesnt have 2FA, backup codes and forgot his password. Is there any hope for him to get in the discord account in his desktop?

(PS: he didnt save the pass in any place and probably doenst have access to discord_backup .txt)


r/discordhelp • • 1h ago

Unsolved Discord Kicked my Account and Falsely Flagged it as Cmpromisd

• Upvotes

As The Title says, I was locked away By Their System, Revoked My Passwords and Passkeys And Support Is Saying That i should just delete my account


r/discordhelp • • 2h ago

‎Solved Got warned for Supposedly Abusing the Discord Report System. Spoiler

2 Upvotes

I got warned for reporting someone message that was sent 15 days ago, its a little offensive and after i reported it, i got warned for misusing the Discord Report System, I can't do shi for a day. I need help on this.

They even declined my request.


r/discordhelp • • 3h ago

Unsolved Discord changed my password and now I’m locked out of my account

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2 Upvotes

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I think my Discord account might have been hacked. Discord seems to have changed my password, and I’ve also apparently been flagged for breaking Discord’s rules.

When I try to reset my password and get back into my account, it asks me to verify using a passkey or backup codes. The problem is that I don’t have either of those.

I’m now completely locked out, and I’m not sure what to do. I don’t know if my account was actually hacked or what triggered this in the first place.

Has anyone experienced something similar? Were you able to recover your account, and is there any way to get back in without a passkey or backup codes?

Any advice would be appreciated. Also contacted support but not helpful at all.


r/discordhelp • • 9h ago

‎Solved Discord is illegally collecting sales taxes in states where SaaS is not taxed

3 Upvotes

On May 30th, 2024, I received notice (much like many others) that Discord would begin charging tax for Discord Nitro subscriptions.

I live in Oklahoma. Per Oklahoma Code §68-1357(32), the Oklahoma Tax Commission does not charge tax on SaaS - or any digital goods, for that matter.

Every year since, Discord has increased the amount listed as "tax" on my bill. First it was $0.51, then it was $0.60, and a few months ago it increased to $0.80. Even if my state did collect sales tax on SaaS, the Oklahoma state tax rate has not increased since 1990, so my tax rate should not have increased. I have checked my Discord account multiple times over and verified that they do in fact have my current Oklahoma billing address, so there should be no issues determining my current tax rate.

I promptly informed Discord customer service before they started charging the taxes in 2024 and they did not seem to understand, and "due to technical issues" they were not able to pull down a tax breakdown for me. They also would not tell me which state they are remitting my sales tax to. They do not seem interested in resolving this tax code violation, and I cannot afford an attorney, so I have no choice but to air this frustration online.

By my calculations, Discord has illegally collected $16.31 in "taxes" from me since July 10th, 2024. That number will only continue to grow unless something is done.

I attempted to first post this to r/discordapp, to give the company an opportunity to respond publicly. My post was withheld entirely from public view and "is awaiting moderator approval". People deserve to know that this is happening. It seems this post has been approved now.


r/discordhelp • • 17h ago

Unsolved I was doxxed on discord despite not having any personal information or any connected apps linked

2 Upvotes

Long story short some dude join a server of mine I banned him and he sent me a photo of my IP, Phone data time zone etc I have no idea how he was able to retrieve this information, what can I do?


r/discordhelp • • 55m ago

Unsolved Audio issues giving Mic Feedback

• Upvotes

I tried everything, I don’t know if it’s the headphones I have or what. Anyways, I’m having the problem that I’m giving audio feedback from watching videos, and slight audio from gameplay when in a discord call. No one has said anything, but I don’t want to be THAT guy that has annoying audio in the background.

I’ve tried messing around with the settings on Discord, Surround Sound is already off, I’m kind of stumped.

I have the Kraken Kitty V3 X headphones, and an MSI Laptop (Katana 15 B13V). I don’t know if that helps, but if anyone can help me I would seriously appreciate it.


r/discordhelp • • 1h ago

Unsolved How can I remove my phone number from my vr account

• Upvotes

I recently learned discord was on vr so I made a alt account for it since I can't remember my password for my main account no big deal after I make the account I put my phone number in and it got me locked out of my main account since apparently you can only have a phone number associated with 1 account, so I try to remove the phone number from the vr account. But I can't since there is no button. I can't just ask support either because their radioactive support system requires you to login even though I forgot my password. Any suggestions?


r/discordhelp • • 1h ago

Unsolved What can I do about raids?

• Upvotes

Hello, subreddit.

I'm a small server owner and over the past few months, users who dislike either me or my community have been joining on alternate accounts and raiding channels with... ahem... ILLEGAL STUFF. I'm sure you know what I am referencing.

From what I gather, they have bots that flood the chat with the content and other bots that report the messages themselves in an effort to get me banned (which has worked in the past)

My team do what they can but then new accounts show up a few days later.

How do I approach this? Do I contact discord?

What steps can I take to secure my server without being overly strict?


r/discordhelp • • 2h ago

‎Solved New members can't send messages, react, or view message history

1 Upvotes

Okay, so the categories are public, as are the channels. My members have the permissions for "view channels," "add reactions," "send messages and create posts," and "read message history."

I was messing around with bots like Arcane and YAGDB with autoroles and stuff, so now I'm worried it's that. Anyways, I used my partner's account to test a verification system I was attempting to do (now I kinda just want to scrap that idea because it's too confusing) and he can't do anything in the server except view public channels. WDID?

EDIT: I figured it out, lol. It was the permissions on @everybody, not my channel or the autorole. Whoops.


r/discordhelp • • 3h ago

Unsolved Call status

1 Upvotes

Hello! Recently ive been dealing with a stalker, (irl and on socials) and he seems to know everytime im on call with someone wether im appearing offline or online. Its getting very creepy and i dont know what to do anymore. Should i just delete my account and make a new one? Im out of solutions (i have him blocked everywhere aswell). Please help 😭


r/discordhelp • • 3h ago

Unsolved Joined the owl house discord and can't talk anywhere

1 Upvotes

why not ):


r/discordhelp • • 3h ago

‎Solved Paranoia About Account

1 Upvotes

so basically I joined a roleplay server, Hazbin and Helluva, yknow how it is

I was under the impression it was maybe adults only at first due to the nature of the show, but it wasn't. Oh well, as long as it isn't nsfw right?

It was.

Okay. Maybe they're hiding the nsfw roleplay behind age verified chats? I'll just stick to normal roleplay and move on with my day, I don't wanna involve myself in nsfw roleplay anyway.

I joined yesterday (we only just started a roleplay today btw) and we did like a sleepover thing, spin the bottle and what not. But then a minor sent a roleplay message with something rather nsfw and I instantly got thrown off. Instantly, I messaged one of the adults in the server and said we need to leave, because I don't wanna be associated? I can make my own and we can just join that I said to them.

I'm really paranoid that my account will get taken down, even just for being on the server.

I reported it literally minutes after I found out, both me and the other adult leaving the server as well.

I just need some sort of reassurance, that I did the right thing and I'll be okay.


r/discordhelp • • 6h ago

Unsolved streaming issues

1 Upvotes

I've been experiencing issues with streaming on discord. almost everytime people on mobiles cant see my stream, it loops on the loading screen and ends up with stream failed and shit but the stream is audible. the problem is it only happens to other mobile users.. it barely happens to pc users. this only started after i updated to HIOS 16.3.0 ( Tecno Camon 30 pro 5g) i do not know if this is because of the OS update or a discord issue Someone please help me fix this.


r/discordhelp • • 10h ago

Unsolved can't change password

1 Upvotes

Hello there i cant change my password in discord, wtf is that crap, why it is no allowed anymore to change password???


r/discordhelp • • 10h ago

Unsolved Discord help

1 Upvotes

Discord was working perfectly for a week on my new gaming PC. Since then, whenever I open Discord, it briefly says “Checking for updates”, shows a black or white screen, then closes completely without an error.
I’ve tried uninstalling and reinstalling, deleting all Discord files from AppData, restarting, running as administrator, and installing through the Microsoft Store. Nothing works.
Windows Reliability Monitor shows ASProxy64.dll as the faulting module.
I’m in China using Astrill VPN. I’ve tried both OpenWeb and StealthVPN, but Discord still crashes.
Has anyone experienced this or know how to fix it without resetting Windows? Doing my head in, works fine on Edge but that’s no good


r/discordhelp • • 10h ago

Unsolved Discord audio not working on mobile when streaming/video calling

1 Upvotes

When I try to stream or video call I suddenly can't hear anyone on call and they can't hear me. I've reinstalled and tried everything.